NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,321 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 26th September 2025

470

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible representation online of this bright peach lined stiff petticoat dress , it also sheds thousands of glitter like tinsel products from it every time you move it off the hanger .... very cheap”

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Posted 4 months ago

“Trying to access order Why does this come up Need to cancel”

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Posted 4 months ago

“How can I write a review? I just placed the order, I haven’t received the dress yet so what I’m I going to write about”

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Posted 4 months ago

“I received the dress, tried it on, and beads and sequins literally started falling off during the fitting which clearly reflects the poor quality of the dress. I sent a friend the next day to return it to the store. They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere. I was met with complete indifference. The dress was left at the store, and later I received an email saying I would get store credit for a future purchase despite me opening up and clearly explaining how much I needed the money back. Their attitude was cold and unpleasant, and their lack of empathy was shocking. I will definitely take this to consumer protection authorities until I receive a full refund. To make things even worse, a few minutes after my friend sat in his car, the receptionist knocked on the window. When my friend rolled it down, the guy just tossed the dress back into the car. Unbelievable. I’ve bought many things in my life, but I’ve never had such a bad experience. My friend was genuinely startled. He even asked me what kind of place this was it felt like something out of a third-world country. The whole thing was surreal. The behavior of the receptionist was absolutely outrageous and left a very bitter taste. Extremely disappointing.”

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Posted 4 months ago

“Terrible cut”

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Posted 4 months ago

“Your sizing is not good, very misleading”

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Posted 5 months ago

“Annoying”

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Posted 5 months ago

“Annoying”

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Posted 5 months ago

“Na”

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Posted 5 months ago

“didn't get back my money”

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Posted 5 months ago

“I received the wrong size.”

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Posted 5 months ago

“Received the dirty dress”

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Posted 5 months ago

“Poor”

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Posted 5 months ago

“Bas deluvery”

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Posted 5 months ago

“The dress doesn't look like the image. The picture on the website has ostrich feathers and has pink lining. However, the lining is same color as blue but no feathers at all.”

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Posted 5 months ago

“Poor”

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Posted 5 months ago

“Poor”

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Posted 5 months ago

“Annoying that this review screen always pops up when I follow the link to check my order status.”

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Posted 5 months ago

“Kept changing the dates and they won’t guarantee the date you’ll actually be getting your dress”

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Posted 5 months ago

“The dress gems are falling off like they’ve been glued on.”

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Posted 5 months ago

We're sorry to hear that the gems on your dress are falling off, Savannah. This is certainly not the quality we stand by. Please reach out to our customer service team so we can assist you in resolving this issue. Thank you for bringing this to our attention!

Posted 5 months ago

NewYorkDress is rated 4.3 based on 21,321 reviews