NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,717 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is not the color I ordered. Please, I need to return it so they can exchange it for the color I initially ordered.”

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Posted 2 weeks ago

“El color Que llego no era el que escogi”

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Posted 2 weeks ago

“Non”

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Posted 2 weeks ago

“Wrong tracking info sent to me - item didn’t ship as the tracking link indicated. I bought the last size and now it’s showing available again so hopefully it doesn’t sell to someone else before the shipping issue is corrected.”

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Posted 2 weeks ago

We're very sorry for the confusion with your tracking information, Jamella. We understand how concerning it is when there's a shipping issue, especially with an item in limited availability. Please know that we're here to assist you in resolving this situation. Don't hesitate to reach out to our customer service team for further assistance. Thank you for your feedback! Warm regards, Team NewYorkDress

Posted 2 weeks ago

“I received wrong dress”

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Posted 3 weeks ago

“Dije claramente que no necesito el traje. Devuelvan mi dinero”

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Posted 3 weeks ago

“terrible representation online of this bright peach lined stiff petticoat dress , it also sheds thousands of glitter like tinsel products from it every time you move it off the hanger .... very cheap”

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Posted 3 weeks ago

“Trying to access order Why does this come up Need to cancel”

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Posted 3 weeks ago

“How can I write a review? I just placed the order, I haven’t received the dress yet so what I’m I going to write about”

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Posted 3 weeks ago

“I received the dress, tried it on, and beads and sequins literally started falling off during the fitting which clearly reflects the poor quality of the dress. I sent a friend the next day to return it to the store. They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere. I was met with complete indifference. The dress was left at the store, and later I received an email saying I would get store credit for a future purchase despite me opening up and clearly explaining how much I needed the money back. Their attitude was cold and unpleasant, and their lack of empathy was shocking. I will definitely take this to consumer protection authorities until I receive a full refund. To make things even worse, a few minutes after my friend sat in his car, the receptionist knocked on the window. When my friend rolled it down, the guy just tossed the dress back into the car. Unbelievable. I’ve bought many things in my life, but I’ve never had such a bad experience. My friend was genuinely startled. He even asked me what kind of place this was it felt like something out of a third-world country. The whole thing was surreal. The behavior of the receptionist was absolutely outrageous and left a very bitter taste. Extremely disappointing.”

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Posted 3 weeks ago

“Terrible cut”

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Posted 3 weeks ago

“Your sizing is not good, very misleading”

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Posted 3 weeks ago

“Annoying”

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Posted 3 weeks ago

“Annoying”

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Posted 3 weeks ago

“Na”

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Posted 4 weeks ago

“didn't get back my money”

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Posted 4 weeks ago

“I received the wrong size.”

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Posted 1 month ago

“Received the dirty dress”

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Posted 1 month ago

“Poor”

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Posted 1 month ago

“Bas deluvery”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 20,717 reviews