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NewYorkDress Reviews

4.3 Rating 21,321 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,321 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 26th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Terri-Lynn Fite
NewYorkDress 5 star review on 19th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Alice Wright
NewYorkDress 5 star review on 19th September 2025
Madeleine Feuillette
NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
470
Anonymous
Anonymous  // 01/01/2019
Have not received my package
Helpful Report
Posted 3 months ago
Hello. I not received the package
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Posted 3 months ago
waiting for days. 2nd poor experience.
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Posted 3 months ago
I gave not received my package
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Posted 3 months ago
Hi I was away for the July 4th week and I don't see my package. Please let me know if it was indeed delivered
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Posted 3 months ago
Smaller than standard and can’t exchange for a size up due to it being on sale
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Posted 3 months ago
I cant track my order
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Posted 3 months ago
Dress was dirty needs cleaning
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Posted 3 months ago
We're sorry to hear that the dress you received was not up to our cleanliness standards, Lillieth. We understand how important it is to receive items in pristine condition, and we appreciate your feedback. Please reach out to our customer service team, and we’ll assist you in addressing this issue right away. Warm regards, Team NewYorkDress
Posted 3 months ago
Wrong size
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Posted 3 months ago
We're sorry to hear that the size you received wasn't the right fit for you, Maria. We understand how important it is to get the perfect size and we appreciate your feedback. Please reach out to our customer service team, and we'll do our best to assist you with your concerns. Best wishes, Team NewYorkDress
Posted 3 months ago
Bad
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Posted 3 months ago
WRONG COLOR!!!!! YOU NEED TO FIX THIS
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Posted 3 months ago
We're sorry to hear that the color of your order wasn't what you expected, Fernando. We understand how important it is to receive the item in your desired color, and your feedback is valuable to us. Please reach out to our customer service team, and we'll be happy to assist you in resolving this issue promptly. Warm regards, Team NewYorkDress
Posted 3 months ago
Can't receive updates
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Posted 3 months ago
B
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Posted 3 months ago
No
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Posted 3 months ago
Ztfu
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Posted 3 months ago
J
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Posted 3 months ago
Horrible
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Posted 3 months ago
You sukc
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Posted 4 months ago
Horrible, not in time.
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Posted 4 months ago
S
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Posted 4 months ago
NewYorkDress is rated 4.3 based on 21,321 reviews