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NewYorkDress Reviews

4.3 Rating 21,298 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
465
Anonymous
Anonymous  // 01/01/2019
Will arrive too late
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Posted 3 months ago
Good
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Posted 3 months ago
Hhh
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Posted 3 months ago
Not sure
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Posted 3 months ago
Godd
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Posted 3 months ago
Where is my order
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Posted 3 months ago
Shipping was bad box open , it was raining dress wet
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Posted 3 months ago
Bdbdbsnsbdbdb
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Posted 3 months ago
The dress was not what we ordered
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Posted 3 months ago
Sequence falling off the gown
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Posted 3 months ago
We're sorry to hear that the sequins on your gown have been an issue, Wilma. This is certainly not the quality we expect for our dresses. Please reach out to our customer service team so that we can assist you in resolving this matter. Thank you for bringing this to our attention!
Posted 3 months ago
All sequence falling off the gown.
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Posted 3 months ago
Not true to size
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Posted 4 months ago
great customer service thank you.
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Posted 4 months ago
ok
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Posted 4 months ago
Shipping takes WAY too long.
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Posted 4 months ago
Sample dresses were torn and in bad shape. Location was hard to get to and very seedy. Completely inflexible on return.
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Posted 4 months ago
We're sorry to learn that your experience with our sample dresses was not up to standard, Michele. Your feedback on the condition of the dresses and location is valuable, and we strive to improve in these areas. If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to our customer service team. Thank you for sharing your thoughts!
Posted 4 months ago
Runs vwey small
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Posted 4 months ago
idk
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Posted 4 months ago
Gyg
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Posted 4 months ago
Size guide was unfortunately very misleading. Size down!
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Posted 4 months ago
NewYorkDress is rated 4.3 based on 21,298 reviews