NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,574 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful dress at a great price. Customer service was very helpful as well.”

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Posted 1 month ago

“Although the prices for dresses here are expensive, I wouldn’t purchase formal dresses from anywhere else. All three of my daughter’s Prom dresses were purchased from here, it’s the unique style and excellent quality of the dresses that makes me return as a parent. Most importantly my daughters stand out among their other friends.”

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Posted 1 month ago

“Thank you for the dress, it is exactly how we imagined it and it arrived very quickly. This is the second dress we bought and we are very satisfied! Thank you so much!”

NewYorkDress 5 star review on 24th May 2026

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Posted 1 month ago

“Dress did not work for me. I should’ve read the return policy prior to purchase. They only offer returns with Store credit which needs to be done within seven days would not recommend or order again.”

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Posted 1 month ago

“Beautiful”

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Posted 1 month ago

“Beautiful dress! I will be wearing Saturday to a wedding!”

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Posted 1 month ago

“Unfortunately this dress arrived a mess. Whoever shipped the dress had it all wrinkled and bunched up. I have been trying to process a return and that is a nightmare. Can not get a return lable and I think they do this on purpose to make it harder to return because you only have 7 days. I will never order from this site again”

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Posted 1 month ago

We’re sorry to hear about the condition of the dress and the trouble with your return. That’s not the experience we want for our customers. We have initiated the return for you and you have received an email with a label and instructions. Please contact us if you have any further questions to info@newyorkdress.com Kind regards, Team NewYorkDress Liebe Grüße, Team NewYorkDress

Posted 1 month ago

“Dress is pretty but too long and itchy”

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Posted 1 month ago

“I received a damaged dress with snags on the chest and back. I have sent 2 emails despite being grieving for the loss of my mother unexpectedly which I have also noted in my email. The company has not responded to me at all. Their return policy is written in tiny print and you really have to search for it. I am extremely disappointed since they have not even acknowledged the receipt of my email.”

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Posted 1 month ago

We’re very sorry to hear about the damage to the dress and the difficult personal situation you’re facing. That’s not the experience we want for our customers. When you emailed us it was on the weekend when we were closed. We responded to your email once we were back open. Kind regards, Team NewYorkDress

Posted 1 month ago

“the dresses were beautiful! my stylist was very nice & helpful :)”

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Posted 1 month ago

“BUY NOW !!! NewYorkDress dresses are the best quality! The design was so prettyy and the dress fit so well! Thank you so much NewYorkDress!”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“This is the second dress I bought from New York dress…shipping is amazing with receiving both dresses within a matter of days. I wish the return policy was a little better… This second dress that I bought was on sale and I’m not a fan of it… I cannot return it for a credit because it was on sale… So I don’t know what I’m gonna do. But other than that, I definitely give New York dress a five star rating.”

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Posted 1 month ago

“Excelent 😍😍😍”

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Posted 1 month ago

“Dress sales person seemed to have been annoyed with us or had better things to do.”

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Posted 1 month ago

“Love the dress it sits like a second skin! It is sparkly and the quality of it is good. Just hoped that the stones were more secured on the top. But all in one the dress is stunning :)”

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Posted 1 month ago

“The dress was beautiful and affordable. The stylist who assisted my daughter with her prom dresses completely understood the assignment. The location was easy to find for out of town shoppers. We drove from MD to get this dress!! It was well worth the trip. Thank you NYC Dress”

NewYorkDress 5 star review on 9th May 2026

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Posted 1 month ago

“This was mine and my daughter’s first experience with your company. We are felt that it was a good first-time experience. The ordering process was easy. The delivery was as stated. The dress was just as seen on the website. All in all, 5 stars.”

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Posted 1 month ago

“Exactly the same picture, very beautiful”

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Posted 1 month ago

“The dress was very long and heavy, but it’s beautiful”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 21,574 reviews