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NewYorkDress Reviews

4.3 Rating 21,574 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,574 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Dress came in less than a week after ordering, looks like good quality, fits perfectly (size 4, small B cup), reallyyy weird smell but looks beautiful on me. I love it!! Worth the money in my opinion.
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Posted 2 months ago
Expedition rapide et excellent service!!!
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Posted 2 months ago
I loved the dress
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Posted 2 months ago
the gown was beautiful but did niot meet my expectation, thank you again
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Posted 2 months ago
I ordered two different model evenings gowns. One was the Nox Anabel in Green. It is a beautiful dress!! Beautifully made with lovely silver beading. The cut was not right for my build unfortunately. It’s best for an elongated build not a curvy build. I regrettably need to return it. The other dress was a Marsoni beaded gown in Navy. Another beautiful dress. Stunning. Nice quality but didn’t suit my curvy pear shaped body. This needs to go back too.
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Posted 2 months ago
How! One of dress color was incorrect, I have purchased two items: 1 ladivine dusty blue cd803 and 1 ladivine lavender and I received the incorrect one ladivine expresso 7446 in place of ladivine lavender. I would like to know if there is a compensation policy for this case, please keep in mind I’m in Argentina and the product return is not possible. Thanks.
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Posted 2 months ago
Customer service is top notch!
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Posted 2 months ago
Arrived very fast after shipped internationally. Looks exactly as shown in the site.
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Posted 2 months ago
We met with Kimberly and she was so helpful, especially dealing with my daughter who walked in teh store having not much of an idea what she wanted. We did end up going back for a second trip and buying one of the first dresses Kim shared with her. She was super helpful and I highly recommend!
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Posted 2 months ago
I sent an email to the person that assisted with the dresses and she never responded. I think her name is Eden. I ended up ordering a dress online, the dress is beautiful but the top part of the dress has this tan padding that's glued to the heading. It makes the dress look tacky. I can't remove it, so I will have to try and dye it to a black color.
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Posted 2 months ago
Me encantó la calidad y el diseño del vestido. Por el proceso de aduana recibí después de unos días más de lo previsto, pero todo bien.
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Posted 2 months ago
The gown I purchased is absolutely beautiful. It was actually more affordable than I thought it would be.
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Posted 2 months ago
I was very easy to choose from great selection delivered was simple easy
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Posted 2 months ago
The dress is extremely long and very heavy — it really only works for someone very tall. Due to the beading and material, there is no way to alter or adjust it. Also, please be aware of this website’s return policy. They only offer store credit, not refunds. I returned the item a few days ago and still haven’t received any response from customer service. At this point, I have neither received my credit nor any communication, which is very frustrating. I feel forced to purchase something else from this website against my preference.
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Posted 2 months ago
We’re sorry to hear about the fit and the trouble with our return process. We understand how frustrating this can be. We’re glad to help resolve this. It looks like our team responded to your message and provided you with the solution. Please check your email. Kind regards, Team NewYorkDress
Posted 2 months ago
The dresses are exactly as shown in the pictures. The sizing is perfect, and the quality is excellent. Very satisfied with this order!
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Posted 2 months ago
The dress fits beautifully and is as per the picture
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Posted 2 months ago
This dress is fire! Felt like a princess and the service was first class. If you need a model, sign me up!
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Posted 2 months ago
Excellent service. Our experience was easy and successful!
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Posted 3 months ago
Don’t receive my grown yet but it looks beautiful on line
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Posted 3 months ago
Return policy is horrible
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Posted 3 months ago
NewYorkDress is rated 4.3 based on 21,574 reviews