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Susan Matasva
I did not like the fitting of the dress, though it looked beautiful in the pictures. The fabric was too "heavy" and the workmanship lacked fineness. Generally, the quality and fitting of NewYorkDress outfits continue to deteriorate, while pricing continues to go up. Five years ago it was not like this. The outfits do not fit properly as indicated on models online, the sewing or workmanship looks rougher, and the material quality keeps on getting cheaper and awful. This started to be like this even before the global supply chain was affected by the Covid-19 pandemic. However, NewYorkDress has excellent customer service and outstanding business ethics. They are reliable and you get your shipment on time. Returning shipments is also very easy; and all in all, they are excellent at responding to customers' queries. But revamping of clothes quality and making outfits that fit properly is urgently required. I have either returned the dresses or just hang them up in my wardrobe because they do not fit as shown on models, and also sometimes the material used is very "heavy" for the style. This is sincere feedback, without trashing NewYorkDress, as I have bought other beautiful outfits from them in the past. I will continue to be their customer, and I wish they will re-introduce shoe and bag sales as well, just like in the past. I will for sure recommend others to buy from this company, but NewYorkDress requires to look seriously into feedback from customers.
2 years ago
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NewYorkDress has a 4.3 average rating from 20,611 reviews