Hi I have to be honest and say I was let down as I thought a man : woman was going to be at the airport door waiting to take my car and on my return would be waiting with my car at the exit ....no that is not the case you have to park your car yourself so there is no meet and greet at all , you park your car and hand the keys at a porter cabin and collect from the same place you dropped the keys off , the description of your meet an and greet is cleverly worded to give you false thought but saying all these negatives there is a possible as it was cheaper and it is not far from the departure lounge so after this I will use again but at least I know what I am getting for my supposed meet and greet ....Kristifer Mccullagh South Shields