Newcastle Airport Reviews - Read 20,588 Genuine Customer Reviews

4.6

Based on 20,588 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 2 star review on 26th August 2017

SPOOR

Newcastle Airport 2 star review on 23rd July 2017

JOHNSTON

Anonymous

Anonymous // 01/01/2019

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“Parking arranged and done with no fuss”

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(Long Stay) - Posted 22 hours ago

“great service easy drop off and collection”

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(Premium Meet And Greet) - Posted 4 days ago

“Nice and easy to work out which way to go to find a place i think it would be good to have a sticker or ID slip to remember which letter parking when return”

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(Long Stay) - Posted 4 days ago

“Easy to use.”

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(Short Stay 2) - Posted 5 days ago

“Generally we’ve found the airport parking relatively easy in the past, however the price seems to have doubled in the last year, despite using discount codes. There was always a shuttle bus, but the information this time was vague, saying “no need for a bus’, but we did see one after hauling our cases for 10 minutes after parking. On return, there were signs pointing us to where the shuttle bus pick up was, only for us to get there and find signs pointing back the way we had come. No further evidence of a shuttle bus. I wouldn’t want to have to haul all our luggage all that distance (uphill) again, especially in bad weather. My partner has knee problems and asthma but we don’t qualify for disabled parking. We had pre booked and the automated barriers worked as they should, after years of having to go into the office when they wouldn’t.”

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(Long Stay) - Posted 5 days ago

“I’ve always used the meet and greet parking at Newcastle as I’ve always found it to be excellent. It has been upgraded and the service was exceptional.”

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(Premium Meet And Greet) - Posted 5 days ago

“It’s easy , just pull up , leave your car , and through the doors awaiting to go to paradise ! Very easy exercise all the way through”

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(Premium Meet And Greet) - Posted 5 days ago

“It worked a treat and professional”

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(Premium Meet And Greet) - Posted 5 days ago

“Excellent service at Meet and Greet Offices”

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(Premium Meet And Greet) - Posted 6 days ago

“Easy to locate, secure and short walk to terminal. Ticket barrier system was quick and effective on departure.”

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(Short Stay 1) - Posted 6 days ago

“Had a slight problem getting out as I thought the barrier worked off vehicle recognition but the guy in the office said I should have picked up ticket when I entered. Apart from that it was good experience.”

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(Short Stay 2) - Posted 6 days ago

“Very convenient, just wish we had remembered where we had parked!!”

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(Long Stay) - Posted 6 days ago

“Short stay1 car park could do with some more disabled bays. Really struggled to find a bay let alone a disabled one. Also without fail the ANPR can NEVER recognise my personal registration number and I have to contact an operative which is very embarrassing when there is a queue of cars behind you. This has been happening for years now and really needs sorting out. Otherwise Newcastle airport parking is good.”