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Newcastle Airport Reviews

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Newcastle Airport 5 star review on 25th July 2025

Newcastle Airport 5 star review on 26th June 2025

Newcastle Airport 5 star review on 24th June 2025

Newcastle Airport 5 star review on 5th March 2025

Newcastle Airport 5 star review on 2nd October 2024

Newcastle Airport 5 star review on 8th July 2024

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service easy to use helpful on the enquiry desk”

Helpful Report

(Short Stay 2) - Posted 1 day ago

“some car parks you could nt use there were blocked off by cones, no notices to say why”

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(Long Stay) - Posted 1 day ago

“Very easy to park and just a short walk into the terminal. I twice had to make a change to the booking which was easy and did not cost extra.”

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(Premium Meet And Greet) - Posted 1 day ago

“Quick and easy to find Excellent service overall”

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(Long Stay) - Posted 1 day ago

“The only issue is signage for different zones for pedestrians. I was on a delayed incoming flight and trying to find zone A in the long-term park in the early hours of the morning was not great.”

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(Long Stay) - Posted 1 day ago

“Was so much less stress having to worry about lifts and being able to drive ourselves, and call for a McDonald's on the way home!”

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(Long Stay) - Posted 1 day ago

“Booking online so easy to do - vehicle recognition at entrance excellent - ticket issued with reg number - lots of spaces - bus to terminal great - polite drivers.”

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(Long Stay) - Posted 1 day ago

“Easy to book and easy to change or cancel booking if any unforseen circumstances occur”

Helpful Report

(Short Stay 2) - Posted 1 day ago

“The carpark is clean, well maintained and well lit.”

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(Long Stay) - Posted 2 days ago

“We always use this service so quick and easy to do makes coming home so relaxing Thank you again”

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(Premium Meet And Greet) - Posted 2 days ago

“Every timing ok smooth good parking excellent flight”

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(Short Stay 1) - Posted 2 days ago

“Always great service. Value for money when compared to taxi fares too.”

Helpful Report

(Premium Meet And Greet) - Posted 2 days ago

“Very close to airport, in fact a short stroll”

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(Short Stay 2) - Posted 2 days ago

“Drop off charges are insane. Someone needs to get a grip of reality, surely the car parks negate the need for a drop off charge. 15 minutes free would be a minimum.”

Helpful Report

(Premium Meet And Greet) - Posted 3 days ago

“Very easy just need to go ticket less”

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(Short Stay 1) - Posted 3 days ago

“Excellent service. The staff are so helpful and friendly, nothing is too much trouble. Highly rate”

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(Premium Meet And Greet) - Posted 3 days ago

“Excellent. Very easy to park and drop your keys off with an easy pickup of your vehicle keys when returning no matter what time of day.”

Helpful Report

(Premium Meet And Greet) - Posted 3 days ago

“When I looked at the prices of parking online I was flawed as they were as expensive as the flight. I tried booking on the website after contacting the airport directly about parking fees. Sadly I should have booked straight away via the phone as the online system wouldn’t allow me to get the same deal when the office closed for the weekend. But after an email reply to my query I much I received the following day )as I was already 2 hours ahead being already abroad) and a lovely phone call directly to the airport parking was refunded I find the parking very good at the airport - the curtesy bus is a fabulous service and on my return as it was very dark the driver suggested I use my key fob to wake my car and he pointed it out in the parking. This was fabulous as I’m 5 feet tall and cannot see over the other cars - thank you.”

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(Long Stay) - Posted 3 days ago

“Easy to find possibly more parking spaces but overall good experience.”

Helpful Report

(Short Stay 2) - Posted 3 days ago

“We tend to park our car on most of our holidays. Noticeable substantial rise in price over the years as are taxi prices so choice is down to individuals. Always had a good experience at the airport generally.”

Helpful Report

(Long Stay) - Posted 3 days ago

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Newcastle Airport is rated 4.6 based on 26,704 reviews