Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,846 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,846 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Very efficient speedy access to airport with no hassle”

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(Premium Meet And Greet) - Posted 3 hours ago

“Excellent work everyone thank you.”

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(Premium Meet And Greet) - Posted 3 hours ago

“Very good”

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(Long Stay) - Posted 18 hours ago

“Easy and Efficent to book and to gain access to the parking. I lost my parking ticket, but there was no issue when I came to exit as the details of my prebooking were clearly able to be accessed quickly to allow me to exit.”

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(Short Stay 2) - Posted 21 hours ago

“Coupled with using Jet 2 Twilight Check In (which is the night before) on the day you fly you just rack up at the car park, park your car no fuss and your on your way. The return is even more straight forward as you are straight out of the departure hall and into your Short Stay Car Park. The negative is that depending on your dates it is becoming more expensive and is now comparable with a door to door Taxi Service.”

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(Short Stay 1) - Posted 21 hours ago

“Easy to book , park, pick-up. What’s not to like”

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(Short Stay 2) - Posted 1 day ago

“excellent service and easy to used”

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(Short Stay 2) - Posted 1 day ago

“Very helpful pleasant staff a good efficient service”

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(Premium Meet And Greet) - Posted 1 day ago

“A comfortable airport, easily navigable and with room to move.”

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(Premium Meet And Greet) - Posted 1 day ago

“Effortless vacation parking with customer focused staff. :)”

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(Premium Meet And Greet) - Posted 1 day ago

“It works every time. The website is easy to use”

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(Premium Meet And Greet) - Posted 2 days ago

“Easy to book and easy to park.”

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(Short Stay 1) - Posted 2 days ago

“Easy to navigate.”

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(Premium Meet And Greet) - Posted 2 days ago

“Very close to airport so super convenient. Helpful staff. Never have to queue etc. Never had an issue with car being expected and/or ready for collection. Overall a good serice. Only thing I'd say is that it's getting super pricey to park at the airport but that's the airport overall to be honest, not just this service.”

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(Premium Meet And Greet) - Posted 2 days ago

“Too expensive”

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(Long Stay) - Posted 2 days ago

“Great local facilitie close to airport, but on the the expensive side”

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(Short Stay 2) - Posted 2 days ago

“Everything is good apart from the covered walkway to short stay 2. Why on earth did you use a surface that destroys the wheels on everyone's suitcases?”

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(Short Stay 2) - Posted 2 days ago

“Friendly staff and great service”

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(Premium Meet And Greet) - Posted 2 days ago

“Easy to book”

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(Long Stay) - Posted 2 days ago

“brilliant using the Airport {assistance} staff Always so helpfull as ever”

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(Short Stay 1) - Posted 2 days ago

Newcastle Airport is rated 4.6 based on 25,846 reviews