Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,722 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

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“Parking convenient but far too expensive. I only use it when I have no other choice. £5 drop off charge is actually scandalous as well”

Helpful Report

(Long Stay) - Posted 2 hours ago

“Excellent car park”

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(Premium Fast Track) - Posted 2 hours ago

“Premium fast-track parking was easy to use, booked it mainly for the wider parking bay. A bit pricey, not as expensive as someone putting a dent in the door or scraping the bumper, both have happened before in smaller parking bays. I’d use it again.”

Helpful Report

(Premium Fast Track) - Posted 20 hours ago

“Paid huge sum to park in closest car park. When arrived no disabled parking left and you can't book it. I had to walk way too far almost to back of garage to get to my car in short stay car park 1. In airport there are no self check in machines available for BA to print own boarding cards off for internal flight with no baggage and queues were huge. Security was efficient and did open a short cut for me. But when got to scanner got asked if need my walking stick to walk which to be fair they ask at all airports but I find very offensive as I wouldn't have one if I could walk with out it. Then went into duty free and went to toilet. The door to the toilet when leaving was stuck. So I pulled the alarm cable in the disabled toilet which rang for about 20 minutes without anyone noticing. When the lady did let me out she said they were not sure what it was and that the lock was faulty. Transport to the plane was good and flight was really good and all staff on the flight were lovely. So overall not a great experience.”

Helpful Report

(Short Stay 1) - Posted 21 hours ago

“All the car parks are well signed and easy to get to. We often park our car while we are away on holiday but finding the cost is going up a bit too much and having to think about using the car parks in the future. I always wait to book until I have a money off code but using this is still expensive.”

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(Short Stay 1) - Posted 1 day ago

“Park here a couple of times a year it's getting a bit costly probably cheaper to use taxis”

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(Short Stay 2) - Posted 1 day ago

“Easy parking, easy access to terminal.”

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(Short Stay 1) - Posted 1 day ago

“Very efficient and professional”

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(Premium Meet And Greet) - Posted 1 day ago

“The short stay car park is very handy and helps make Newcastle Airport our most favourite departure airport from UK. The only criticism would be that the spaces are on the small side so you need to empty car of passengers before driving into your spot.”

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(Short Stay 1) - Posted 2 days ago

“Bus service was poor never even seen the service, and when leaving barriers didn't work I had to get out from my car and go look for someone at 4am in the morning I was not impressed at all.”

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(Long Stay) - Posted 2 days ago

“Always first class customer service!”

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(Premium Meet And Greet) - Posted 2 days ago

“Great parking just a bit pricey”

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(Short Stay 2) - Posted 2 days ago

“Absolutely no problem booking and then finding a space at car park, easy and efficient only a couple of hundred yards from terminal.”

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(Short Stay 2) - Posted 2 days ago

“Excellent service, no delays, good lads at the desk.”

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(Premium Meet And Greet) - Posted 3 days ago

“Efficient and friendly service, help to get you on your way quickly and smoothly.”

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(Premium Meet And Greet) - Posted 3 days ago

“We use the facility quite regularly and find it very convenient.”

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(Short Stay 1) - Posted 5 days ago

“Short stay 1. Easy access. Able to park close to terminal. On return easy collect car and straight out no issues.”

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(Short Stay 1) - Posted 5 days ago

“So easy to use and peace of mind that your car is photographed in and out of the facility for damage”

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(Premium Meet And Greet) - Posted 6 days ago

“Parking service is OK but expensive. Shuttle service is excellent. However I have hidden disabilities and require assistance and have submitted an official complaint via Hays Travel for the unsafe use of the ambulift and await a response.”

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(Long Stay) - Posted 6 days ago

“Very easy to book online and amend booking if required Parking is very close to terminal”

Helpful Report

(Short Stay 1) - Posted 6 days ago

Newcastle Airport is rated 4.6 based on 24,722 reviews