Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,740 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,740 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Effortless book as usual fantastic customer service”

Helpful Report

(Short Stay 1) - Posted 7 hours ago

“Very good but expensive”

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(Short Stay 2) - Posted 9 hours ago

“ALWAYS GREAT SERVICE MEET AND GREET!”

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(Premium Meet And Greet) - Posted 11 hours ago

“Everything went smoothly and to plan.”

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(Long Stay) - Posted 13 hours ago

“Excellent, as always, thank you”

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(Short Stay 1) - Posted 1 day ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 day ago

“Never had any problems when using the service”

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(Long Stay) - Posted 1 day ago

“If I am rating Newcastle airport then I give it 5. Excellent assistance given. If I am reviewing the inappropriately named meet and greet service then I give 0. We were neither met not greeted. We were told, at midnight, our car was "down there" with a vague hand gesture. The car park was icebound and the car was still iced despite there being a disabled badge prominently displayed. Given how much I was charged I am very disappointed with the standard of service received compared to any other airport I have used.”

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(Premium Meet And Greet) - Posted 1 day ago

“I've never had any issues in parking at this airport. Works exactly as you'd expect, no muss, no fuss.”

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(Long Stay) - Posted 1 day ago

“Easy to use - great facility”

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(Premium Meet And Greet) - Posted 1 day ago

“Airport parking in short stay 2 is in reasonable distance to the airport.However the cost of parking even with a discount is so expensive.We have just booked parking in short stay 2 for 5 days in February and it was £76 even with a 20% discount.Outrageous prices. Need to review your prices or we may have to look at other options.”

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(Short Stay 2) - Posted 1 day ago

“Car was still there and not damaged,so that was good.”

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(Premium Fast Track) - Posted 1 day ago

“Excellent & efficient service. Staff friendly & helpful. Price competitive. Would use again.”

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(Premium Meet And Greet) - Posted 1 day ago

“Simple and a easy to use and very convenient”

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(Long Stay) - Posted 4 days ago

“Drop off very easy. Very helpful staff. Very easy pick up.”

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(Premium Meet And Greet) - Posted 4 days ago

“Very expensive”

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(Long Stay) - Posted 5 days ago

“Parking was close to the terminal, very handy , I will use it again”

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(Short Stay 1) - Posted 5 days ago

“Used short stay 1, very convenient and easily negotiated”

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(Short Stay 1) - Posted 5 days ago

“easy to book online and easy access to terminal once parked especially being a Blue Badge holder, simple to exit on arrival back home”

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(Short Stay 1) - Posted 6 days ago

“Never had an issue in all the times I’ve used car park, website easy to navigate”

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(Long Stay) - Posted 6 days ago

Newcastle Airport is rated 4.6 based on 25,740 reviews