Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,757 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,757 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service very simple to use and the staff are always very helpful. The young man we saw this time even collected the car for us and put my suitcase in the boot for me”

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(Premium Meet And Greet) - Posted 1 hour ago

“Very easy to find cant get any closer than this parking area no problem parking or getting out”

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(Short Stay 1) - Posted 1 hour ago

“The meet and greet service is excellent and so convenient.”

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(Premium Meet And Greet) - Posted 3 hours ago

“Convenient, but expensive.”

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(Short Stay 2) - Posted 1 day ago

“airport is great parking is extortion”

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(Long Stay) - Posted 2 days ago

“It’s a place where big flying buses take you away to nice sunny places far away, or cold places far away ! Lots of bars and places to spend your hard earned and some serve food !”

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(Premium Meet And Greet) - Posted 3 days ago

“As always an excellent service. The bus drivers are always helpful & friendly”

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(Long Stay) - Posted 3 days ago

“Easy to book. Easy to find. Easy to exit”

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(Short Stay 2) - Posted 3 days ago

“Although I did not find it difficult to find or access”

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(Long Stay) - Posted 3 days ago

“All fine except at the key drop off box there is no where to deposit the sticky label backing sheet.”

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(Premium Meet And Greet) - Posted 3 days ago

“We love traveling though NCL, from the ease and speed of check in, to speedy and friendly security, to the shops and restaurants. Always a great experience! Looking forward to many future trips.”

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(Short Stay 2) - Posted 4 days ago

“I’ve given a 4* review because the parking at £112 (discounted) for two weeks, off peak - is outrageously expensive. However airport check in and security was quick and easy. There was a singer performing in the departure lounge - which was very loud for early morning. The duty free was well stocked with offers, and had plenty of options for food and drink.”

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(Long Stay) - Posted 4 days ago

“Easy to get to and use meet and greet, staff always friendly however pricing is becoming a bit much”

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(Premium Meet And Greet) - Posted 4 days ago

“Too expensive”

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(Long Stay) - Posted 4 days ago

“Parking is good bit finding a spave at times is a pain and last visit most of the car parks were closed off”

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(Long Stay) - Posted 4 days ago

“Very efficient”

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(Premium Meet And Greet) - Posted 4 days ago

“Parking easy good signage”

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(Long Stay) - Posted 4 days ago

“Effortless book as usual fantastic customer service”

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(Short Stay 1) - Posted 4 days ago

“Very good but expensive”

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(Short Stay 2) - Posted 5 days ago

“ALWAYS GREAT SERVICE MEET AND GREET!”

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(Premium Meet And Greet) - Posted 5 days ago

Newcastle Airport is rated 4.6 based on 25,757 reviews