Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant service from start to finish.”

Helpful Report

(Premium Meet And Greet) - Posted 6 minutes ago

“Easy to book and enough spare parking spaces. Pedestrian routes from car parks could be better defined and made more user friendly with gentle ramps for suitcases and better crossing places at roundabouts in particular.”

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(Long Stay) - Posted 19 minutes ago

“Good directions on how to get there. Ample parking places. Reasonable prices.”

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(Long Stay) - Posted 1 hour ago

“Service at the meet and greet are second to none, one of our party has walking difficulties, the staff brought our vehicle from the parking spot fight to the door of the office, they went the extra mile!”

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(Premium Meet And Greet) - Posted 1 hour ago

“Used the premium Meet & Greet as travel alone and dislike wandering around large car parks alone especially in the dark. This service is extremely close to the airport, has toilets and luggage trolleys available. The staff have always been efficient and friendly.”

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(Premium Meet And Greet) - Posted 2 hours ago

“I made a complaint on 15th December regarding this. On leaving the parking lot, my ticket would not scan and i had to pay again to leave! As yet, not resolved!”

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(Long Stay) - Posted 1 day ago

“Every think went smoothly as expected, we use you 4 -5 times a year.👍 Please do not replace the personal touch with reception dropping off car car keys. As there is no way I will ever drop my car keys off in a machine!!!!”

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(Premium Meet And Greet) - Posted 1 day ago

“excellent”

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(Short Stay 2) - Posted 1 day ago

“Excellent location very close to airport. Have stayed previously number of times. No issues apart from a little bit pricey”

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(Short Stay 1) - Posted 1 day ago

“Lovely Airport - how they all used to be. Very convenient parking with wide spaces. Terminal is spacious and easy to move around, in my experience flights depart early or on time and land early - the opposite of many other other airports. Its further away than my local airport but the experience and time saving make it well worth the drive.”

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(Premium Fast Track) - Posted 2 days ago

“So easy and convenient parking.”

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(Short Stay 1) - Posted 2 days ago

“Webpage was easy to use to prepay the parking and the facilities relating to the parking areas was good also”

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(Long Stay) - Posted 4 days ago

“Easy to use service which made for a quick exit”

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(Short Stay 1) - Posted 4 days ago

“A good airport that is doing its best to put you off using it with car parking charges”

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(Short Stay 1) - Posted 4 days ago

“Excellent welcome from friendly staff. Highly recommend.”

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(Premium Meet And Greet) - Posted 5 days ago

“Excellent location for access to the airport. The new electronic drop of is brilliant and staff are amazing.”

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(Premium Meet And Greet) - Posted 5 days ago

“Really good used this facility on numerous occasions but it's not cheap”

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(Premium Meet And Greet) - Posted 5 days ago

“All car parks close to terminal were closed! Then on departure asked for £180 at gate”