Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,318 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,318 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Plenty spaces no problem. Expensive. More lights would be helpful illuminate the numbers on the bus shelters”

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(Long Stay) - Posted 5 hours ago

“Very efficient. Polite. Helpful. Will continue to use this service.”

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(Premium Meet And Greet) - Posted 1 day ago

“Very professional and polite staff in the Meet and Great. Car was there on time for my return and we were able set off immediately.”

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(Premium Meet And Greet) - Posted 1 day ago

“Easy accessible, plenty of parking and cheaper than a taxi”

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(Long Stay) - Posted 1 day ago

“Very convenient, long stay is relatively close to terminal.”

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(Long Stay) - Posted 1 day ago

“Easy. Good staff . Would recomend”

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(Premium Meet And Greet) - Posted 1 day ago

“Close to the terminal , nice reception, quick to reply to query about f Change in pick up times”

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(Premium Meet And Greet) - Posted 1 day ago

“Parking facilities are good and close to the terminal, but the price is becoming too expensive and it is now cheaper to book a taxi from Consett.”

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(Short Stay 2) - Posted 1 day ago

“Easy to park, walkable to the terminal but expensive.”

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(Long Stay) - Posted 1 day ago

“Excellent service everytime Drive in and hand the key over and it’s ready to collect when we land Soo easy Thank you to the friendly staff”

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(Premium Meet And Greet) - Posted 1 day ago

“Very polite and professional staff”

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(Premium Meet And Greet) - Posted 1 day ago

“Excellent service , near to where I live”

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(Long Stay) - Posted 2 days ago

“Car park was fine but prices have increased so much over last few years.”

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(Long Stay) - Posted 2 days ago

“Meet and greet efficient and reliable”

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(Premium Meet And Greet) - Posted 2 days ago

“Airport is good and always getting quicker for check in & security etc. BUT, to have to pay £12 to drop someone off it utterly ridiculous.”

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(Short Stay 2) - Posted 2 days ago

“Pleasant and friendly staff offering a great service when I dropped and picked car up.”

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(Premium Meet And Greet) - Posted 2 days ago

“Great easy use app”

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(Premium Fast Track) - Posted 2 days ago

“Great car park facilities for long stay at Newcastle airport. I use it a lot every year. Dedicated staff available 24h at hand to help. I needed help on more than one occasion. Thank you.”

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(Long Stay) - Posted 2 days ago

“So easy to park and walk to the airport always use it”

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(Short Stay 1) - Posted 3 days ago

“Easy direction. Transfer bus runs regularly. Clean Airport, Bonus* Helpful and friendly staff. Myself and partner had just arrived at the bus stop when a maintenance driver stopped and said he would phone to let the driver know we were waiting. That's great service as he went out of his way.”

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(Long Stay) - Posted 3 days ago

Newcastle Airport is rated 4.6 based on 26,318 reviews