Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,560 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,560 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really helpful staff who located our car on CCTV when we couldn’t find it.”

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(Short Stay 2) - Posted 1 day ago

“Hi. After returning from vacation, we completely forgot where we'd parked our car. After a long search, we decided to ask the security guard for help. He was very helpful, checking when and where we parked, and explaining everything thoroughly... a heartbreaking experience. We wanted to thank this gentleman very much. It was October 14th, 4,5 am. Long Stay Car Park”

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(Long Stay) - Posted 1 day ago

“trouble free parking”

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(Long Stay) - Posted 2 days ago

“First time using the service and overall no issues. Good communication with booking and emails. Check in was swift and reassuring and it was great keys were not taken abroad. Pick up was good, with no wait times and easy navigation to the car. Only a few miuntes walk to teh terminal, some of whih is under cover. Minor issue was the parking spaces were very tight and not easy to navigate out of. To clarify - you did not park the car yourself. Proce was a little steep especially in October, but I think all airport car parking is expensive.”

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(Premium Meet And Greet) - Posted 2 days ago

“Excellent car parking”

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(Short Stay 1) - Posted 2 days ago

“Easy to book space. With number plate recognition there were no delays when leaving. Only given 4 star as I feel the cost is a little excessive.”

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(Long Stay) - Posted 2 days ago

“4 stars as carpark can be expensive for a weekend but long term is good value.”

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(Long Stay) - Posted 2 days ago

“Nice and clean, could do with slightly cheaper parking fees. Security is usually quite swift”

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(Premium Meet And Greet) - Posted 2 days ago

“Great service no extra charge even when we were 10 hours late through no fault of our own bus service is frequent drivers always polite and friendly thank”

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(Long Stay) - Posted 3 days ago

“Short stay 2 absolutely perfect for our trip. Easily found and within short walk to terminal, no issues at all.”

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(Short Stay 2) - Posted 3 days ago

“Parking well signposted, no stress and just a short walk to entrance”

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(Long Stay) - Posted 3 days ago

“Got charge me again on the way out of car parks even though I had a valid pre -paid ticket . Have now been given money back but had to send emails to tc”

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(Long Stay) - Posted 3 days ago

“Larger bus shelters for courtesy bus would be welcome and parking charges are getting far more expensive for long stay, otherwise happy with airport parking.”

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(Long Stay) - Posted 3 days ago

“Very very busy, difficult to find a space. Large vehicles not parked correctly, so access in and out of car is made hard. Abandonded trollies all over parking area, these should be collected when not taken back by customers. All a bit lacking considering how much is charged. Could do better”

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(Short Stay 1) - Posted 3 days ago

“Loads of parking spots on arrival - at 4.30 am. Getting out of the car park on return even easier.”

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(Short Stay 2) - Posted 3 days ago

“Very expensive to park”

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(Short Stay 1) - Posted 3 days ago

“Brilliant from start to finish”

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(Premium Meet And Greet) - Posted 3 days ago

“Good location Well signed Professional staff”

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(Premium Meet And Greet) - Posted 3 days ago

“I find it very expensive compared to other airports i have visited. I purposely try not to spend any money there.”

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(Short Stay 2) - Posted 3 days ago

“A fantastic service. We booked in advance and also took advantage of the reduced Fast Track Security check cost, well worth it as it resulted in a time of just 18 minutes from dropping our car key at reception, the short walk to the terminal (which was quite busy when we entered), our bag drop at Jet2, through fast track security and into duty free. Totally hassle free and well worth factoring the overall cost into your holiday budget in my opinion! The only thing I would wish for was slightly better signage as you enter the airport, our check in time was 4am, it was obviously dark and raining and we did struggle at first to navigate our way there. A minor niggle for what was a 5 Star service.”

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(Premium Meet And Greet) - Posted 3 days ago

Newcastle Airport is rated 4.6 based on 25,560 reviews