Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,906 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,906 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“DROP OFF PARKING. A really good option for those wanting slightly more time to drop off or pick up passengers. And of course, just when you think you've found an airport with a system that is reasonable they decide to change it! It appears that we'll have to use a drop of system at the park and ride about a mile away and then passengers will get a bus to the airport. The old saying "If it ain't broken don't fix it" applies here. Hope the new system is as good as the current one!”

Helpful Report

(Long Stay) - Posted 3 hours ago

“It's was easy to park and make our way to the terminal”

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(Short Stay 2) - Posted 4 hours ago

“We are both in our 70s and have used the service for a few years now . Booking online was easy as I’m not that good doing online stuff. We have to use the shuttle bus now which is great as mobility is not as it was . We find the whole process works very well for us.Exiting the airport is also straightforward. Happy with the ease of it and will continue to use this while we are still able to holiday abroad. Was concerned booking a while ago as the bus is not mentioned on the website so people may think it is no longer running and that the only way to get to the terminal is walk . Maybe the bus could be highlighted as some people may need too kniw the bus is still running”

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(Long Stay) - Posted 5 hours ago

“No problems, everything straight forward.”

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(Short Stay 1) - Posted 1 day ago

“Excellent service great price”

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(Premium Meet And Greet) - Posted 1 day ago

“Good pick up service by the bus drivers”

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(Long Stay) - Posted 1 day ago

“This is an excellent service. I wouldn't use any other.”

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(Premium Meet And Greet) - Posted 1 day ago

“Easy access cheap n cheerful”

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(Long Stay) - Posted 1 day ago

“Easy to get to, great parking bays near to airport”

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(Short Stay 1) - Posted 1 day ago

“Quick effient service, safe parking and helpfull staff. Only thing that lets this down is the high prices, way higher than most other UK airport parking.”

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(Premium Meet And Greet) - Posted 2 days ago

“Straight forward booking just what we wanted. Will definitely use again.”

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(Short Stay 1) - Posted 2 days ago

“Very soon and good service”

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(Premium Fast Track) - Posted 2 days ago

“very easy to book,we stayed in the long stay car park,shuttle transfer very good with courteous staff”

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(Long Stay) - Posted 2 days ago

“Reasonably priced and very convenient”

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(Short Stay 1) - Posted 2 days ago

“Service as always was 100% with everything.”

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(Premium Meet And Greet) - Posted 3 days ago

“Very good service”

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(Premium Meet And Greet) - Posted 3 days ago

“Really convenient, easy entry and exit.”

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(Short Stay 1) - Posted 3 days ago

“My only recommendation would be to invest in a digital timing solution for the courtesy bus to provide minute by minute live updates at each bus shelter in the car parks so that you can make a decision as to weather to ‘walk or wait’. Otherwise the facilities are great and I love flying out of our regional airport.”

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(Long Stay) - Posted 3 days ago

“It was easy to find, clear sign posting and very close proximity to departures.”

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(Short Stay 1) - Posted 3 days ago

“Extremely convenient to park adjoining next to airport building”

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(Premium Meet And Greet) - Posted 3 days ago

Newcastle Airport is rated 4.6 based on 25,906 reviews