Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 27,177 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 27,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use, directions take you straight to the carpark and exit went without an issue”

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(Long Stay) - Posted 21 hours ago

“Always very officiant. Car well looked after.”

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(Premium Meet And Greet) - Posted 1 day ago

“Excellent parking couple minutes from airport”

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(Short Stay 1) - Posted 1 day ago

“I love the convenience of on-site parking. The only downside is the cost. It is getting very expensive to park even in the long stay car park.”

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(Long Stay) - Posted 2 days ago

“Straightforward process, not far from airport. Departure was seamless, thank you.”

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(Short Stay 2) - Posted 2 days ago

“No fuss just park go on your holiday drive out that is all.”

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(Long Stay) - Posted 3 days ago

“Fast and efficient for me”

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(Premium Meet And Greet) - Posted 3 days ago

“Parked in short stay 1 yes it’s a little bit more expensive but your right on the entrance and it’s great when you arrive and return knowing that your car is just outside no hassle just cross the road and your there always use short stay 1 and never had any issues brilliant”

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(Short Stay 1) - Posted 3 days ago

“Easy booking scheme.. Would be helpful if there were bigger signs directing you to the different blocks..”

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(Long Stay) - Posted 3 days ago

“We've used the Long Stay car park on 4 occasions this year and every time it has been completely misleading as to where you can, and can't, park. The signs generally show most, if not all, of the nearest parks are full/closed. The ones advised as being open are sometimes then coned off. Why is there no one physically monitoring and helping direct people to the nearest available spaces instead of allowing them to drive around hunting for a space?”

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(Long Stay) - Posted 3 days ago

“Excellent parking options but quite expensive for a short stay compared with other airports”

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(Long Stay) - Posted 4 days ago

“We think that Meet and Greet is an excellent service thank you”

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(Premium Meet And Greet) - Posted 4 days ago

“So easy to pull up right at the terminal and hand over your keys. Same in the return leg, takes literally seconds to retrieve the car. So much easier than messing with transfers or the long walk with children and luggage from long stay parking.”

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(Premium Meet And Greet) - Posted 4 days ago

“Booking and parking was easy but the prices are just greed.”

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(Short Stay 2) - Posted 4 days ago

“Parking is too expensive and drop off should cost nothing”

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(Short Stay 2) - Posted 4 days ago

“This was my first time using airport parking. It was easy to book via airport website. It’s helpful to be able to amend your booking up to 24 hours before. Simple to find a space in the parking area with signs to say where was full. The little bus is handy to take you to the airport - we needed it on the morning we were flying at it was raining. Will be doing this again in the future.”

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(Long Stay) - Posted 4 days ago

“The car park is easily to be navigated too, we normally book short stay1 but find on many occasions there are only a few places left and a distance away from the terminal building with the the parking bays very tight to manoeuvre into and the roads not easy to wheel your case over because of the road surface. We always book in advance but on our last visit after inserting our ticket it came up with we needed to pay £220, we contacted the ticket information via the machine and the barrier was lifted, not ideal when you return from your time away. The cost of parking seems to be increasing quite a lot year on year with little improvements and will may need to choose another area to park or even price taxis up due to the cost.”

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(Short Stay 1) - Posted 5 days ago

“Very helpful staff”

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(Premium Fast Track) - Posted 5 days ago

“The best car at an airport”

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(Premium Meet And Greet) - Posted 5 days ago

“Very expensive and not worth the money.”

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(Long Stay) - Posted 5 days ago

Newcastle Airport is rated 4.6 based on 27,177 reviews