Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,902 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,902 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had difficulty in purchasing a ticket at the standard charge as it was on a Saturday when we booked. Also the system did not read our car registration correctly so had to visit the ticket office to resolve a £190 parking charge. All after a long flight and in the early morning not great.”

Helpful Report

(Long Stay) - Posted 28 minutes ago

“Always great service hassle free and easy to book .”

Helpful Report

(Long Stay) - Posted 45 minutes ago

“Very helpful”

Helpful Report

(Premium Meet And Greet) - Posted 1 hour ago

“We often use Fast Track Parking and find it excellent. The staff are helpful and friendly. It's so easy to use and so close to the terminal building so you don't have to take your suitcase long distance. Thoroughly recommend and will continue to use.”

Helpful Report

(Premium Meet And Greet) - Posted 1 hour ago

“Quick booking in and collecting my car with convenient car location. Courteous staff. Extremely convenient for the terminal.”

Helpful Report

(Premium Meet And Greet) - Posted 2 hours ago

“So easy, simple and great to use”

Helpful Report

(Premium Meet And Greet) - Posted 17 hours ago

“Parking ridiculously expensive. Flights very limited, only bog standard tourist destinations . Waiting an hour and a half to get through passport control, followed by only one belt working for multiple flights and cases stacked up on the floor everywhere.”

Helpful Report

(Short Stay 2) - Posted 20 hours ago

“So easy, friendly staff, no hassle, Just perfect start to our holiday”

Helpful Report

(Premium Meet And Greet) - Posted 21 hours ago

“Close to terminal due to walking difficulties”

Helpful Report

(Short Stay 1) - Posted 23 hours ago

“very convenient and the staff are very pleasant and efficient”

Helpful Report

(Premium Meet And Greet) - Posted 23 hours ago

“The service I received was 1st class from start to finish! I will definitely be using again!”

Helpful Report

(Premium Meet And Greet) - Posted 23 hours ago

“The process was as straightforward as you can get. Just make sure when coming past the petrol station you get in the correct lane. Other than that drive to barrier, take your ticket, park up then return from holiday and insert ticket at exit barrier. The car parks are surprisingly very busy so make a note of your letter, we were car park G. Footpaths to the terminal are simple. A bus will collect you if unable to walk far or kids are playing up. Great service. On exit be aware directly below the foot for your ticket on exit there is a gap that tired travellers could mistake for the slot.”

Helpful Report

(Long Stay) - Posted 1 day ago

“Very friendly staff, helpful and professional”

Helpful Report

(Premium Meet And Greet) - Posted 1 day ago

“We found it so easy to park at the airport in short stay 1 carpark which was a few minutes walk from the terminal. The process from dropping off our bags to clearing security was all very straight forward. The security checks were excellent but also without much delay. The terminal is well equipped with seating areas also many shops/eating places if required. The flight departure boards were well positioned to see and updated all the time. Access to all gates was easy and they were comfortable. Boarding was well organised and quite quick. On arrival back to the UK it was straight forward with little delay to get through Border Control despite the number of passengers. Always enjoy flying from Newcastle and have chosen it again for our next break.”

Helpful Report

(Short Stay 1) - Posted 1 day ago

“Well signed easy to get to. Good security”

Helpful Report

(Long Stay) - Posted 1 day ago

“We always use Premium Meet and Greet for our parking. It's so good to be able to just drop the keys and leave the car to be parked. Very close to the terminal too.”

Helpful Report

(Premium Meet And Greet) - Posted 1 day ago

“Would have been four stars but for the following reason. Paid for parking in advance. Nevertheless I had to go around twice before I found a space. How difficult would it be to reserve spaces if you pay upfront”

Helpful Report

(Long Stay) - Posted 3 days ago

“We have used the service a number of times and have always found it excellent and very convenient. Staff are always very friendly and professional.”

Helpful Report

(Premium Meet And Greet) - Posted 3 days ago

“Nice simple easy system to use, all zones are clearly marked and depending on my circumstances I often use the area straight outside the airport if I'm going to be pressed for time, the long stay is the cheapest and not too much inconvenience”

Helpful Report

(Short Stay 1) - Posted 3 days ago

“Very easy to get parked then the courtesy bus saves the legs...”

Helpful Report

(Long Stay) - Posted 4 days ago

Newcastle Airport is rated 4.6 based on 24,902 reviews