Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,171 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Always a pleasure to use this great service.”

Helpful Report

(Premium Meet And Greet) - Posted 2 weeks ago

“We parked in short stay 2, we would normally park short stay 1 however, the prices this year have gone up a lot!! We were lucky to find a space close to the exit, as even at 4am the parking was very busy. 2 minute walk to terminal which makes it a lot easier and on return very convenient and easy.”

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(Short Stay 2) - Posted 2 weeks ago

“Good metro transport links but Expensive parking charges and more passport control booths/machines as a complete bottle neck when returning (not good).”

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(Long Stay) - Posted 2 weeks ago

“Very handy and convenient being able to use the car instead of taxis,easier when coming home no waiting about”

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(Long Stay) - Posted 2 weeks ago

“Great airport and convenient for business needs.”

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(Short Stay 1) - Posted 2 weeks ago

“Easy booking process, reasonable cost and parking very near to the terminal . We couldn’t find our exit ticket but it was quickly resolved at the exit gate by a very helpful member of staff via the help button . Great service , will use again.”

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(Short Stay 2) - Posted 2 weeks ago

“easy to use and find right outside airport”

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(Long Stay) - Posted 2 weeks ago

“I love Newcastle Airport. Easy to get to, car parks are within walking distance, staff are friendly, getting through security is never an issue, passport control is always well managed on the way back. The only small niggle is having enough seating after security that isn't just in bars and cafes. We don't all want to swig beer or get fat eating food we don't need!”

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(Long Stay) - Posted 2 weeks ago

“Service from reception is brilliant but as for it being advertised as a meet and greet is just false. We were not meeted or greeted when we dropped the car off and we had to resort to looking around the car park for our car when collecting”

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(Premium Meet And Greet) - Posted 2 weeks ago

“A straightforward and slightly cheaper parking option. Took us 5 minutes to walk from there into the air port - thankfully the weather was good. Although I understand there is a shuttle to and from the car park I didn't see it.”

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(Long Stay) - Posted 2 weeks ago

“We have a peace of mind leaving our car in Newcastle Ariport Car Park.”

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(Long Stay) - Posted 3 weeks ago

“Available spaces Walking distance to airport within few minutes Shuttle bus was helpful Stopped in close proximity to us as early hours of morning Driver was friendly”

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(Long Stay) - Posted 3 weeks ago

“Excellent prompt service as always”

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(Premium Meet And Greet) - Posted 3 weeks ago

“Very easy parking and a very good airport all round. Would be nice if there was a family restaurant as the choices were mostly occupied by adults. A Frankie & Bennies, for example, would be more suitable for families. Very good experience overall at the airport with friendly, helpful staff. Will use Newcastle Airport again.”

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(Premium Fast Track) - Posted 3 weeks ago

“Great very easy to use and makes our journey back home easier and quicker thanks”

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(Short Stay 2) - Posted 3 weeks ago

“Extremely expensive and upon arrival there are never any available spaces without spending significant time and effort to locate one - terrible. Would rather spend money on a taxi in the future.”

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(Long Stay) - Posted 3 weeks ago

“Easy to book online. Good signage on arrival and frequent shuttle bus service.”

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(Long Stay) - Posted 3 weeks ago

“Excellent hassle free service all round. Will definitely use this parking facility again.”

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(Premium Meet And Greet) - Posted 3 weeks ago

“Where you are supposed to park is easy to find only problem I have is short stay and Long stay parking is the same price can that be looked into otherwise no complaint with service”

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(Short Stay 1) - Posted 3 weeks ago

“Efficient entry and exit”

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(Short Stay 1) - Posted 3 weeks ago

Newcastle Airport is rated 4.6 based on 25,171 reviews