Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,879 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,879 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very helpful pleasant staff a good efficient service”

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(Premium Meet And Greet) - Posted 1 week ago

“A comfortable airport, easily navigable and with room to move.”

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(Premium Meet And Greet) - Posted 1 week ago

“Effortless vacation parking with customer focused staff. :)”

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(Premium Meet And Greet) - Posted 1 week ago

“It works every time. The website is easy to use”

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(Premium Meet And Greet) - Posted 1 week ago

“Easy to book and easy to park.”

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(Short Stay 1) - Posted 1 week ago

“Easy to navigate.”

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(Premium Meet And Greet) - Posted 1 week ago

“Very close to airport so super convenient. Helpful staff. Never have to queue etc. Never had an issue with car being expected and/or ready for collection. Overall a good serice. Only thing I'd say is that it's getting super pricey to park at the airport but that's the airport overall to be honest, not just this service.”

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(Premium Meet And Greet) - Posted 1 week ago

“Too expensive”

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(Long Stay) - Posted 1 week ago

“Great local facilitie close to airport, but on the the expensive side”

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(Short Stay 2) - Posted 1 week ago

“Everything is good apart from the covered walkway to short stay 2. Why on earth did you use a surface that destroys the wheels on everyone's suitcases?”

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(Short Stay 2) - Posted 1 week ago

“Friendly staff and great service”

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(Premium Meet And Greet) - Posted 1 week ago

“Easy to book”

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(Long Stay) - Posted 1 week ago

“brilliant using the Airport {assistance} staff Always so helpfull as ever”

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(Short Stay 1) - Posted 1 week ago

“V good parking place and easy access to main building.. BUT WE HAD TO WAIT OVER 35 MINUTES AFTER PASSPORT CONTROL FOR OUR LUGGAGE TO ARRIVE ON THE BELT. WE HEARD ONLY 2 PEOPLE WORKING DOWNSTAIRS! That was v poor!”

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(Short Stay 2) - Posted 1 week ago

“Parking bays not wide enough”

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(Short Stay 1) - Posted 1 week ago

“Always manage to park next to a bus stop so it's so simple to get into the terminal as my husband cannot walk very far. Not a bad price either!”

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(Long Stay) - Posted 1 week ago

“Friendly staff on hand if needed by exit barrier. Handy free bus if parking in the long stay.”

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(Long Stay) - Posted 1 week ago

“Very good facility within easy walking distance to the airport.”

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(Long Stay) - Posted 1 week ago

“Used the meet and greet parking which was excellent, friendly and helpful staff. Check in with Easyjet was easy. Unnecessary long track through a labyrinth at security ( don't understand why this can't be adjusted at quieter times) had to remove all phones and I pads for extra screening which completely negates the advantage of leaving them in the bag. Used the Bar11 which was quiet good. Apart from security everything was fine.”

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(Premium Meet And Greet) - Posted 1 week ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 week ago

Newcastle Airport is rated 4.6 based on 25,879 reviews