Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Premium meet and greet is so convenient. Pull up and take your cases then the rest is taken care of by airport staff. Very polite and helpful at all times”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“Fast and efficient”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“Great car park, friendly staff, used them for years very good service, they look after your car. Very quick.”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“Excellent service”

Helpful Report

(Long Stay) - Posted 1 week ago

“Great service. Smooth and efficient check in. And very friendly staff. Always use Meet & Greet parking at Newcastle.”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“Instructions were very clear, easy to find a space. Will definitely use again.”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“Whenever I make a change to my booking, I'm always charged over £300 even though I've already paid, when I leave the airport. I always have to phone to let me out.”

Helpful Report

(Short Stay 2) - Posted 1 week ago

“Short stay 1 becoming very expensive there’s no need for it otherwise no problems with the procedure! Think you need to reduce your price!”

Helpful Report

(Short Stay 1) - Posted 1 week ago

“Easy to book and found a space straightaway exited with no problem”

Helpful Report

(Short Stay 1) - Posted 1 week ago

“Service was efficent but does not provide suitable services for customers with disabilities as the walk to the terminal was longer than needs to be.”

Helpful Report

(Long Stay) - Posted 1 week ago

“easy to use never had any problems cheaper when booked well in advance but still expensive plenty of spaces”

Helpful Report

(Long Stay) - Posted 1 week ago

“First time using this service was fantastic, staff very helpful and was so easy.”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“We use the short term parking which is very convenient but do find it expensive”

Helpful Report

(Short Stay 1) - Posted 1 week ago

“Price is reasonable if you book early enough. Parking short stay seems secure. They still haven’t corrected the spelling of “airport” on their website though. Payment with Apple Pay on the website is working again. The app has disappeared”

Helpful Report

(Short Stay 1) - Posted 1 week ago

“Easy to find and walk straight into airport”

Helpful Report

(Short Stay 2) - Posted 1 week ago

“The airport is great tho I do find the music played at 7am a bit much. Not everyone is on a stag or hen do and this forces me to spend £50 on a lounge for a couple of hours. Other than that it’s a great airport”

Helpful Report

(Premium Meet And Greet) - Posted 1 week ago

“The staff at the long stay parking were excellent! As I arrived at the airport my passenger window dropped and would not go back up. I bodged a cover for it with a cut up freezer bag to give some shelter from the rain while I was away. I informed security just incase someone thought I had been broken in to and when I returned they had tape polythene over the window making it properly water tight. Thank you so much. I can't remember the last time I was so impressed with a company's customer service.”

Helpful Report

(Long Stay) - Posted 2 weeks ago

“Your parking seemed straightforward I parked near the stop B, however little did I know the shelters had a number on them. In return we were lost. Thanks to your driver Tracey she found our car in the long stay car park and even waited to ensure we were at the right spot”

Helpful Report

(Long Stay) - Posted 2 weeks ago

“Absolute first class customer service from all the staff”

Helpful Report

(Premium Meet And Greet) - Posted 2 weeks ago

“A fabulous Airport! The Meet & Greet car parking started and ended everything, perfectly. The staff were very polite and helpful. Thank you!”

Helpful Report

(Premium Meet And Greet) - Posted 2 weeks ago

Newcastle Airport is rated 4.6 based on 26,491 reviews