Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,171 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Really good service, and very helpful and friendly staff. I'd recommend.”

Helpful Report

(Premium Meet And Greet) - Posted 3 weeks ago

“The guy who dealt with a stream of queries from me was patient and helpful even when I was asking questions he had already answered. Friendly and efficient service when we arrived”

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(Premium Meet And Greet) - Posted 3 weeks ago

“Never use any other car parking service than Premium Meet & Greet, excellent service.”

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(Premium Meet And Greet) - Posted 3 weeks ago

“No issues straight in and out with no hassle.”

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(Long Stay) - Posted 3 weeks ago

“Hassle free parking, used the car park for a couple of years now, I find it easy, got a space straight away. I know my car is safe. I always look for the offers so I get the parking discounted.”

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(Long Stay) - Posted 3 weeks ago

“It was easy to book the parking, clear signs to get to the Long Stay. Easy to get onto the bus and it is a short ride to the airport. Same with my journey back to the parking. Airport is very well run, no massive queues. Clean and organised. Love travelling with Newcastle.”

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(Long Stay) - Posted 3 weeks ago

“Excellent service”

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(Premium Meet And Greet) - Posted 3 weeks ago

“The parking is great at Newcastle airport I just don’t see why it’s so expensive! In the last 3 years it has more than doubled, why? It’s open land, it’s mainly self serve from booking the space, using the space and leaving so why have the costs risen so much!?”

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(Long Stay) - Posted 4 weeks ago

“Arrived slightly earlier than planned and there were loads of spare spaces. The walk from short stay one is a couple of minutes. Perfect location and no hassle whatsoever. Booked again for the next holiday.”

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(Short Stay 1) - Posted 4 weeks ago

“Very quick booking in and out. Very quick and easy”

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(Premium Meet And Greet) - Posted 4 weeks ago

“Used the airport car parking many times, plenty of spaces and short walk to the terminal.”

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(Long Stay) - Posted 4 weeks ago

“Only negative is that sat nav takes you into a travel lodge car park and for busy holiday makers that may cause some anxiety.”

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(Short Stay 2) - Posted 4 weeks ago

“Booked Meet and Greet space, a great service, which was very prompt and easily accessible both ways. Staff are friendly and accomodating. We've used this service before, and will continue to do so in future.”

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(Premium Meet And Greet) - Posted 4 weeks ago

“Effortless, stress free parking process.”

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(Premium Meet And Greet) - Posted 4 weeks ago

“We parked in the short stay 2 car park for a 2 week holiday in Mexico. We had no issues finding a space. It is probably a 2-3 walk to the terminal, part of which is under a covered walkway. We found it very convienient.”

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(Short Stay 2) - Posted 4 weeks ago

“Great service, we use meet and greet, and everything is taken care of, never a problem”

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(Premium Meet And Greet) - Posted 4 weeks ago

“Call button outside terminal building has been removed which led to a long wait after bus pulled away as we approached”

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(Long Stay) - Posted 4 weeks ago

“Excellent service as always.”

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(Premium Meet And Greet) - Posted 4 weeks ago

“Excellent small scale operation Yet to have a bad experience”

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(Short Stay 2) - Posted 4 weeks ago

“The parking facilities and bus service are just fine, but the prices for parking seem to have increased a lot over the last couple of years, and are now a complete rip off. I was recently charged £120 for a 1 week trip, I can park at Edinburgh airport for less than half that.”

Helpful Report

(Long Stay) - Posted 4 weeks ago

Newcastle Airport is rated 4.6 based on 25,171 reviews