Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,171 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking facilities are good but costs are becoming an issue.”

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(Short Stay 2) - Posted 1 month ago

“Great place to start your holiday, ideal parking near terminal. Only issue is drinks are VERY expensive!”

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(Premium Fast Track) - Posted 1 month ago

“Great Airport parking so close”

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(Short Stay 1) - Posted 1 month ago

“Very efficient drop off pick up service. Car was waiting for us a few feet away from reception desk”

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(Premium Meet And Greet) - Posted 1 month ago

“We use the Meet & Greet parking service every time we fly out of Newcastle Airport. The staff are really friendly & exceptionally helpful One thing to note however is that if your travel plans have to change during the course of a weekend then there is no way to contact the parking team . That said great service”

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(Premium Meet And Greet) - Posted 1 month ago

“Straight in and out with no problems. Will do it again. So easy to just park up right outside the airport”

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(Short Stay 1) - Posted 1 month ago

“Pre booked parking for 15 days. Paid in advance but was asked to pay £610 on exit. Apparently an error but no apology given.”

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(Short Stay 1) - Posted 1 month ago

“Everything was spot on and hassle free”

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(Long Stay) - Posted 1 month ago

“Easy to book and great shuttle service.”

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(Long Stay) - Posted 1 month ago

“parking was very easy , check in good , security was really slow especially when the terminal was quiet, bars etc where clean and quick service”

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(Short Stay 2) - Posted 1 month ago

“Plenty of parking”

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(Long Stay) - Posted 1 month ago

“Using the machine was new to me. I preferred the personal touch. Greeting and explanation of the new process could have been more welcoming.”

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(Premium Meet And Greet) - Posted 1 month ago

“Premium Meet and Greet parking is excellent. We always use it if we can. Very easy and quick.”

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(Premium Meet And Greet) - Posted 1 month ago

“Incredibly expensive in comparison to other airports”

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(Long Stay) - Posted 1 month ago

“We love using NCL airport for several reasons. Firstly the car park is very close to the terminal, secondly the airport staff at check in are friendly and welcoming but what sets NCL above others for me is that the security staff are cheery and polite and helpful. That is not the case in all other UK airports so keep up the good work NCL and we'll keep coming back PS the new scanners are great also and reduce the queues, great investment!”

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(Premium Fast Track) - Posted 1 month ago

“Alwaysus3 short stay 1 was lot more expensive this time but worth for convenience”

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(Short Stay 1) - Posted 1 month ago

“good straight forward service...could be cheaper”

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(Long Stay) - Posted 1 month ago

“Usually smoothly in and parked. System works well. Makings on the roads showing what sections the road leads to would be useful. Ie areas 1 to 5.”

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(Long Stay) - Posted 1 month ago

“Quick easy and convenient . Pleasant staff”

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(Premium Meet And Greet) - Posted 1 month ago

“Great service”

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(Long Stay) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,171 reviews