Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,769 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great airport to fly from, efficient and friendly securtity checks, parking close by to the terminal, what more could you ask for? Perfect way to go on holiday.”

Helpful Report

(Premium Fast Track) - Posted 1 month ago

“Acquiring parking on numerous occasions the access and egress to short stay 1 is impeccable my only concern is the ever increasing cost which has risen numerous times within a six months period year on year this will deter me from using this facility in future, please please be more competitive on pricing.”

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(Short Stay 1) - Posted 1 month ago

“Excellent service, friendly staff and nice and near to airport entrance.”

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(Premium Meet And Greet) - Posted 1 month ago

“Seems expensive, but works very well.”

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(Short Stay 2) - Posted 1 month ago

“Parked in short stay1prepaid, when I got to exit it asked for £330 to get out after 1 week, the operative sorted it out and said he didn’t know why it had happened , it’s not the first time it’s happened to me, other than that it’s great.”

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(Short Stay 1) - Posted 1 month ago

“We never have any issues parking here, we just wish they would make the parking charges more reasonable, as it really is a disgrace how much they have increased.”

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(Short Stay 1) - Posted 1 month ago

“Parking available close by, even in long stay. Purchased parking a couple of weeks before our trip,only to find the cost was lower shortly before journey.”

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(Long Stay) - Posted 1 month ago

“We got a last minute deal to fly out of Newcastle. We booked the Meet & Greet airport parking only 1 hour before we were due to arrive. Everything was organised on arrival and the process couldn’t have been easier from parking, dropping off our car keys at reception and make our short walk to the Departures. Everything went smoothly on our early morning return to the Meet & Greet reception at Newcastle Airport. I would highly recommend travelling from Newcastle”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy to use and very safe car parking”

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(Long Stay) - Posted 1 month ago

“Easy to park”

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(Long Stay) - Posted 1 month ago

“Really good! Excellent parking. Staff in the airport are si friendly and helpful.”

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(Short Stay 2) - Posted 1 month ago

“Premium Meet & Greet parking very slick and easy to use. Airport check-in (Jet2) smooth & quick as always. Security straightforward with minimal wait time. Easy to get seat in food court, breakfast served very quickly. All good!”

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(Premium Meet And Greet) - Posted 1 month ago

“Always use the Meet and Greet service and staff are always polite and genuinely care. Only downside now using this service is on return, you're handed your keys and are told where your car is parked whereas before it was always right outside the desk waiting for you. We wish it was still like that especially when travelling in winter when the car is icy.”

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(Premium Meet And Greet) - Posted 1 month ago

“Very good, i would recomend to anyone! Only 4 stars because when i went to put my exit ticket into out gate there is a big gap that my ticket fell through, the stress i felt at that time was great indeed! I saw a worker and asked him how to in touch , as there is no comunication available at the gate, like a help button. I was told the box is maned and they would sort it out, the lad in the box sorted it out very quickly, but the stress caused by that gap was extreme! Is there any chance you can get people in normal cars to go through the machines and processes to correct fundamental mistakes in function and positioning? I am a work flow, time and motion, manual handling, job evaluation city & guild trained analyst. There are things that could improve your system to 5 star with little alteration. thom_barry@hotmail.com”

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(Long Stay) - Posted 1 month ago

“We love everything about parking at Newcastle Airport - it is easy to book, best prices booking directly, a good choice of where you want to choose to park whether long stay or short stay. We tend to choose Short Stay 1 as my husband's mobility is poor and he is a wheelchair user, not so far for me to push the chair and luggage to the Departures. Everything has always worked well for us. Thank you for excellent service.”

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(Short Stay 1) - Posted 1 month ago

“We have used the meet and great service many times. We have never had a problem. Staff always very helpful. And polite.”

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(Premium Meet And Greet) - Posted 1 month ago

“Park and ride excellent service, only problem is the price”

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(Premium Meet And Greet) - Posted 1 month ago

“Long stay is very handy, but I only use if there is discounts. When it's full price it's cheeper to get a hotel. Finding your car at night is a nightmare ! So better signage would help. Also consider customers wheeling trollers or suitcases. Curbs and poor services !”

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(Long Stay) - Posted 1 month ago

“Shuttle bus ????????”

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(Long Stay) - Posted 1 month ago

“Very good using Short Stay 1. However far too expensive. Even with discount provided on web page it is still too much!”

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(Short Stay 1) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,769 reviews