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Newcastle Airport Reviews

4.6 Rating 23,478 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 23,478 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 22nd August 2023

Newcastle Airport 5 star review on 24th July 2023

Newcastle Airport 2 star review on 26th August 2017

Newcastle Airport 2 star review on 23rd July 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the last few stays have not been as expected. we use meet and greet so the car is close to the airport. the last two visits our car couldnt have been further away. in addition i had to squeeze along the car to open the door to get in. my family had to wait in the rain until i had reversed out. last year we returned to car and the passenger rear window had been smahed, the sun was blamed, in February. we used M&G between the 5th March and the 10th. seriously never again. we'll just use the other parking next to the terminal in future.”

(Premium Meet And Greet) - Posted 1 month ago

“One gate inoperable on way in . Although ticket was dispensed and vehicle recognised gate wouldn't open , pressing button for help did not attract any help fault note eventually appeared had to reverse then go through second gate. On way out one of gate exits was closed off with a cone. No one available if assistance was required.”

(Premium Fast Track) - Posted 5 months ago

“people up waiting to exit the car park How on earth can I owe £245 when I had payed for this prior to the booking. Then the agent on line disappeared and I had to wait to reconnect. No explanation where the £245 had come from”

(Short Stay 1) - Posted 5 months ago

“Car parking prices are unbelievable ( cost more to park than the cost if the flights”

(Short Stay 1) - Posted 5 months ago

“I couldn't exit the airport until I pressed the help button, it turned out that because I'd changed my car/registration it hadn't been updated on the system even though it was changed months earlier and I'd received emails saying that it had changed, it's the only airport I've ever had a problem with . We had to park quite a distance from the terminal and went to the bus stop to call a bus only to find that the phone wire had been cut!”

(Long Stay) - Posted 6 months ago

“In April 2023 I paid £67 to park at Newcastle Airport for ten nights. In September 2023 I paid £115 to park for nine nights. I think this increase is dreadful. In future, I'll do anything I can to avoid using the airport to park.”

(Long Stay) - Posted 6 months ago

“Pure greed car park is fine no issues but the cost is extortionate”

(Short Stay 1) - Posted 6 months ago

“PRICE TO PARK HAS INCREASED FAR TOO MUCH”

(Premium Meet And Greet) - Posted 6 months ago

“Facilities for disabled are shocking,no signs ,hardly any information online,just there are some in areas but i have never found one,pushing a wheelchair up the hill is a nightmare with case or cases,and i remember when buses used to be very regular,where have they gone? its about 40% more to book now and you get less for your money.Think you need to review it a great deal !”

(Long Stay) - Posted 6 months ago

“Not enough blue badge spaces and buses very thin about the car parks”

(Long Stay) - Posted 7 months ago

“No where near enough blue badge spaces , and buses are in short supply as well”

(Long Stay) - Posted 7 months ago

“Parking facilities are good. However the price for any length of parking stay is far too high. The drop off parking is now ridiculously expensive. For example - Dublin airport where I visit frequently. Drop off is free. Currently I’m on holiday and it’s cost be £105 to park my vehicle for 15 nights. I payed £60 to park at Newcastle for 2 days. This needs looking into and overhauling asap”

(Long Stay) - Posted 7 months ago

“Very full on last visit. No indication of where if any spaces available.”

(Long Stay) - Posted 7 months ago

“Overpriced overpriced overpriced”

(Long Stay) - Posted 8 months ago

“We have used the long stay car park 3 times in last year. Our comments follow. 1) upon arrival in all visits, the car park was extremely full meaning we had to search blindly for a parking space. This causes anxiety and also worry about checking checking in time. Solution: when booking, the confirmation should allocate a space with unique ID. 2) there are inadequate number of bus shuttles. We have used one out of our six opportunities, and fortunately, only encountered the rain once. Solution: a more reliable and frequent service is required, particularly late night / early morning. 3) on last visit the car park was full to the brim and we were pushed to the perimeter of the car park, which is a disused area with uneven surface wholly unsuitable for pulling suitcases. This would be a great concern for elderly or unhealthy. Solution: do not overbook car park or resurface the whole area.”

(Long Stay) - Posted 9 months ago

“When we arrived and parked we tried to get a bus to the terminal. All phones in the bys stops were broken so we all had to walk. When we got to the terminal we complained to the bus driver who was waiting. He just said oh are they when we told him about the broken phones. When we returned fro holiday early morning a bus was at the terminal but was in total darkness and no driver to be seen”

(Long Stay) - Posted 9 months ago

“never used yet”

(Premium Meet And Greet) - Posted 9 months ago

“Usually excellent, this time the car was damaged. The repairs have still not been resolved.”

(Premium Meet And Greet) - Posted 10 months ago

“Massive queue’s at passport control on return at 2am on a Saturday morning, followed by all the luggage on the wrong carousel.Short stay 1 car park spot on other than the price.”

(Short Stay 1) - Posted 1 year ago

“I received a fine for being on red lines - the car park directed me out but I couldn't stop to get back in or allow my husband to put in cases. I had no option to stop the car. I received a fine through the door for £60. I am not happy at all.”

(Short Stay 1) - Posted 1 year ago

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Newcastle Airport is rated 4.6 based on 23,478 reviews