Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,415 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The staff at the long stay parking were excellent! As I arrived at the airport my passenger window dropped and would not go back up. I bodged a cover for it with a cut up freezer bag to give some shelter from the rain while I was away. I informed security just incase someone thought I had been broken in to and when I returned they had tape polythene over the window making it properly water tight. Thank you so much. I can't remember the last time I was so impressed with a company's customer service.”

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(Long Stay) - Posted 17 hours ago

“Your parking seemed straightforward I parked near the stop B, however little did I know the shelters had a number on them. In return we were lost. Thanks to your driver Tracey she found our car in the long stay car park and even waited to ensure we were at the right spot”

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(Long Stay) - Posted 23 hours ago

“Absolute first class customer service from all the staff”

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(Premium Meet And Greet) - Posted 1 day ago

“A fabulous Airport! The Meet & Greet car parking started and ended everything, perfectly. The staff were very polite and helpful. Thank you!”

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(Premium Meet And Greet) - Posted 1 day ago

“We always book direct with Newcastle Airport parking because we are safe in the knowledge that if plans change a full refund is offered with no hassle unlike other third party providers we have dealt with in the past”

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(Short Stay 2) - Posted 2 days ago

“Staff were very attentive providing an excellent service”

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(Premium Meet And Greet) - Posted 2 days ago

“Perfect. In and out no complaints”

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(Premium Meet And Greet) - Posted 2 days ago

“Easy to find and park”

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(Long Stay) - Posted 2 days ago

“The parking I used was easy and very good it's a bit pricey but still very good”

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(Premium Meet And Greet) - Posted 3 days ago

“very good parking close to terminal could be cheaper”

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(Short Stay 1) - Posted 3 days ago

“first class service”

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(Premium Meet And Greet) - Posted 3 days ago

“It was very good during our stay”

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(Long Stay) - Posted 3 days ago

“Great parking at Newcastle”

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(Short Stay 1) - Posted 3 days ago

“Always easy to book online and park near airport. If emailing with a query the team are very quick and helpful too”

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(Short Stay 2) - Posted 3 days ago

“Quick and easy as always”

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(Premium Fast Track) - Posted 3 days ago

“Very polite and efficient team, seamless service for drop off and collection.”

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(Premium Meet And Greet) - Posted 3 days ago

“Simple and easy.”

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(Premium Meet And Greet) - Posted 3 days ago

“Perfect option at a great price”

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(Short Stay 1) - Posted 3 days ago

“We used the parking which was easy to find and use.The check for baggage straightforward and security no problem. Think security could be better signposted I have been before so knew where it was located .Airtime plenty of eateries.”

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(Short Stay 2) - Posted 3 days ago

“We pre booked in advance the short stay car park for our 6 day trip away. Arriving midday I was not hopeful of a choice of space, however given we were travelling on a Sunday there were plenty of spots to choose from. The car park was well lit on our return after midnight and made it much easier to navigate vehicles arriving and leaving. A short walk to and from the Terminal and no problems pulling our suitcases along the ground.”

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(Short Stay 1) - Posted 4 days ago

Newcastle Airport is rated 4.6 based on 26,415 reviews