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Newcastle Airport Reviews

4.6 Rating 25,276 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 25,276 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Convenient parking, though can work out a bit expensive. Sometimes cheaper to get a taxi from Peterlee.
Helpful Report
(Long Stay) - Posted 14 hours ago
Easy to get there and helpful staff plus the free bus around the car park is great
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(Long Stay) - Posted 1 day ago
We just missed one when exited building,seemed ages till next one.(15 minutes)
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(Long Stay) - Posted 1 day ago
fast in and out
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(Long Stay) - Posted 5 days ago
Good parking not far to walk to terminal, airport great size everything runs perfect no ques
Helpful Report
(Short Stay 2) - Posted 1 week ago
Great facilities. One improvement would be to enable disabled blue bade holders to be dropped off at door of airport without incurring £5 drop off fee
Helpful Report
(Long Stay) - Posted 1 week ago
The short stay carpark is probably as close to the airport as you can get and access and departure were easy.
Helpful Report
(Short Stay 1) - Posted 1 week ago
Plenty of spaces, easy to use but a bit expensive
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(Long Stay) - Posted 3 weeks ago
Very expensive but the experience (Short Stay 1) ticked all the boxes.
Helpful Report
(Short Stay 1) - Posted 3 weeks ago
Arrival very easy, plenty of spaces. Airport facilities are expensive, but very good. Journey through security was smooth an efficient. Slight criticism of the flight announcements being very difficult to hear. On exiting car park, sensor didn't recognise car reg, so had to insert card. We had to change our vehicle reg number about a week prior to trip, which was easy, but a confirmation email would have been gratefully received.
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(Long Stay) - Posted 3 weeks ago
Ideal parking price could be a bit cheaper though
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(Long Stay) - Posted 3 weeks ago
During the peak season, at times, it is difficult to find comfortable seating. However I am aware of approval to expand has been granted so big improvement is expected in 2026.
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(Premium Meet And Greet) - Posted 3 weeks ago
We parked in short stay 2, we would normally park short stay 1 however, the prices this year have gone up a lot!! We were lucky to find a space close to the exit, as even at 4am the parking was very busy. 2 minute walk to terminal which makes it a lot easier and on return very convenient and easy.
Helpful Report
(Short Stay 2) - Posted 1 month ago
A straightforward and slightly cheaper parking option. Took us 5 minutes to walk from there into the air port - thankfully the weather was good. Although I understand there is a shuttle to and from the car park I didn't see it.
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(Long Stay) - Posted 1 month ago
Where you are supposed to park is easy to find only problem I have is short stay and Long stay parking is the same price can that be looked into otherwise no complaint with service
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(Short Stay 1) - Posted 1 month ago
The guy who dealt with a stream of queries from me was patient and helpful even when I was asking questions he had already answered. Friendly and efficient service when we arrived
Helpful Report
(Premium Meet And Greet) - Posted 1 month ago
No issues straight in and out with no hassle.
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(Long Stay) - Posted 1 month ago
It was easy to book the parking, clear signs to get to the Long Stay. Easy to get onto the bus and it is a short ride to the airport. Same with my journey back to the parking. Airport is very well run, no massive queues. Clean and organised. Love travelling with Newcastle.
Helpful Report
(Long Stay) - Posted 1 month ago
The parking is great at Newcastle airport I just don’t see why it’s so expensive! In the last 3 years it has more than doubled, why? It’s open land, it’s mainly self serve from booking the space, using the space and leaving so why have the costs risen so much!?
Helpful Report
(Long Stay) - Posted 1 month ago
Call button outside terminal building has been removed which led to a long wait after bus pulled away as we approached
Helpful Report
(Long Stay) - Posted 1 month ago
Newcastle Airport is rated 4.6 based on 25,276 reviews