Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,107 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was easy to book the parking, clear signs to get to the Long Stay. Easy to get onto the bus and it is a short ride to the airport. Same with my journey back to the parking. Airport is very well run, no massive queues. Clean and organised. Love travelling with Newcastle.”

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(Long Stay) - Posted 1 day ago

“The parking is great at Newcastle airport I just don’t see why it’s so expensive! In the last 3 years it has more than doubled, why? It’s open land, it’s mainly self serve from booking the space, using the space and leaving so why have the costs risen so much!?”

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(Long Stay) - Posted 2 days ago

“Call button outside terminal building has been removed which led to a long wait after bus pulled away as we approached”

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(Long Stay) - Posted 4 days ago

“Excellent service as always.”

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(Premium Meet And Greet) - Posted 4 days ago

“The parking facilities and bus service are just fine, but the prices for parking seem to have increased a lot over the last couple of years, and are now a complete rip off. I was recently charged £120 for a 1 week trip, I can park at Edinburgh airport for less than half that.”

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(Long Stay) - Posted 4 days ago

“The Long stay car park is conveniently sited near the airport with a frequent courtesy bus service to the terminal building. The car park is easy to access as the road network to the airport is good and once off the Newcastle western bypass fairly quiet. Parking is expensive but comparable to other airports. The car park is huge so it's worth making a note of the letter of parking zone you leave your car in, and the number of the bus stop you used. This makes finding your vehicle when you come home much easier. Booking was very easy on the internet, but it is worth noting any discount codes as these won't automatically be entered when you complete the booking. Entry is through barriers where it is necessary to collect a ticket. Exit is through barriers where the ticket is inserted so the the ANPR cameras can read the vehicle's registration plate and let you out. I have used the carpark many times and never had any issues, so am pleased with the service, even if it is expensive.”

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(Long Stay) - Posted 4 days ago

“Slightly on the dear side part from that very good”

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(Long Stay) - Posted 5 days ago

“Easy to use, safe with plenty of spaces. Could do with a few more pedestrian signs to help when walking back to the car.”

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(Long Stay) - Posted 5 days ago

“Parking facilities are good but costs are becoming an issue.”

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(Short Stay 2) - Posted 1 week ago

“Using the machine was new to me. I preferred the personal touch. Greeting and explanation of the new process could have been more welcoming.”

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(Premium Meet And Greet) - Posted 1 week ago

“Alwaysus3 short stay 1 was lot more expensive this time but worth for convenience”

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(Short Stay 1) - Posted 2 weeks ago

“good straight forward service...could be cheaper”

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(Long Stay) - Posted 2 weeks ago

“Usually smoothly in and parked. System works well. Makings on the roads showing what sections the road leads to would be useful. Ie areas 1 to 5.”

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(Long Stay) - Posted 2 weeks ago

“Entered the air port parking with no problems found a spot to park quite easily. And made our way to the airport by shuttle bus.”

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(Long Stay) - Posted 2 weeks ago

“Very convenient only downside in the short stay 1 was lack of disabled bays due to some poor parking by 2 individuals who had parked using 2 bays each. Hope they got charged for 2 bays.”

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(Short Stay 1) - Posted 2 weeks ago

“Overall a very good service. Booking via website has been trouble free for me. Charges are reasonable when promotions are applied but a little expensive otherwise. More disabled parking bays in each area would be particularly helpful. All have been occupied on the last three occasions I parked there at both the premium long-stay and short stay areas.”

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(Short Stay 1) - Posted 2 weeks ago

“Our local airport, but most expensive airport in the country especially for parking, can save £100s flying from other airports, flights, holidays and parking”

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(Long Stay) - Posted 2 weeks ago

“Issue exiting the car park even although the ticket was presented at the machine obviously the ANPR was not working.”

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(Short Stay 1) - Posted 3 weeks ago

“It needs to b signposted with brighter signs on how to get out. Also more details about where you have actually parked.”

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(Short Stay 1) - Posted 3 weeks ago

“Very easy entry and exit could be cheaper to park”

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(Long Stay) - Posted 3 weeks ago

Newcastle Airport is rated 4.6 based on 25,107 reviews