Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,636 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,636 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service at the desk was very professional and welcome. A little dissappointed that on collection my vehicle which was quite a small vehicle was parked extremely close to a large white van and not easy to manouvre it out of the space due to another large vehicle behind it. Vans maybe should be parked all together in one section to make the experience easier for car owners.”

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(Premium Meet And Greet) - Posted 1 day ago

“Great airport but expensive to park”

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(Long Stay) - Posted 2 days ago

“Easy to park ,but don't keep increasing it every year. The whole experience of parking, baggage drop and security was the easiest I've ever been through.”

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(Long Stay) - Posted 4 days ago

“£120 for a weeks parking is pretty expensive. The airport is much better organised and cleaner than Edinburgh.”

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(Long Stay) - Posted 4 days ago

“convienient short walk from terminal Reasonable value and secure”

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(Short Stay 2) - Posted 4 days ago

“Staff are helpful To improve there should be more disabled bays”

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(Long Stay) - Posted 4 days ago

“Well signposted at airport & easy entry/exit.”

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(Short Stay 2) - Posted 5 days ago

“Expensive but worth the convenience of being outside the airport building”

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(Short Stay 1) - Posted 1 week ago

“A very good service”

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(Premium Meet And Greet) - Posted 1 week ago

“We love the airport itself, easy check in process and security. Staff are very helpful and friendly. Our only negative experience this time was not being able to sit anywhere and have a coffee as everywhere was packed. Our flight was at 6am. With having an injured knee this was uncomfortable for me. We may look at booking the lounge next time to avoid this in the future.”

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(Long Stay) - Posted 1 week ago

“THE PARKING IS GOOD WITH A GOOD BUS SERVICE. hOWEVER AROUDN EVERY THIRD VISIT I FIND THE BARRIER ASKS FOR PAYMENT DEPSITE BEING PREPAID AND THIS RESULTS IN A VIST TO THE OFFICE TO GET THE BARRIER OPEN.”

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(Long Stay) - Posted 1 week ago

“The meet and greet, start to finish, is a fantastic service and every time the service used the staff front of house or outside are a credit to you as an airport. The only negative, remains the price we pay for the service - as on average I use the service three times a year, albeit by choice. I am realistic, but its unjustifiable to see the increases over the last five years as an example in my opinion only. Overall, this shouldnt over shadow the excellent service by the staff who excel each time we use the service.”

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(Premium Meet And Greet) - Posted 1 week ago

“Overall the service has been very good over the many occasions when we have parked at the airport. Booking is simple and only once have we had difficulty with the automated number plate recognition system when leaving. That was quickly resolved by staff assistance. Our biggest gripe is that there are too few blue badge spaces and not once have we managed to obtain one. It would help to be able to reserve and at least you would know none are available for the dates required. Having to park at an extreme point of a car park makes it largely pointless to have paid extra for the premium or short stay parks as walking distances are similar to long stay. More blue badge spaces and/or control of their use would be a great improvement to the otherwise good service.”

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(Short Stay 1) - Posted 1 week ago

“I had pre-booked and paid for parking in the long stay car park but when we tried to exit the car park at around midnight on putting in our ticket we were asked to pay £600!! We weren't the only people that this was happening to. Very fortunately the office beside the barriers was open and staffed with a very helpful man who checked our booking and raised the barrier for us.”

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(Long Stay) - Posted 1 week ago

“Very busy on arrival with luggage belt not working. Had to queue on stairs for security which wasn't ideal. Long stay carpark easy walk.”

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(Long Stay) - Posted 2 weeks ago

“A huge car park close to the terminal. Took a while to find a space but eventually found one close to one of the bus stops. A bit of confusion as the sin in the bus shelter says to ring for a bus but when I did the response was that u didn't need to.”

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(Long Stay) - Posted 2 weeks ago

“Plenty parking, nice and close to airport But isn’t half EXPENSIVE! £90 for a weekend of parking! Nearly as expensive as my holiday”

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(Short Stay 2) - Posted 2 weeks ago

“Good service polite receptionist”

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(Premium Meet And Greet) - Posted 3 weeks ago

“We parked in the long stay car park and it's great. It's a short walk to the terminal or you can get the courtesy bus if you want. Would highly recommend.”

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(Long Stay) - Posted 3 weeks ago

“We've used many times. Was a problem with barrier on way out so a lot of cars waiting. Resolved after the guy in hut came and opened it”

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(Long Stay) - Posted 3 weeks ago

Newcastle Airport is rated 4.6 based on 26,636 reviews