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Newcastle Airport Reviews

4.6 Rating 26,054 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 26,054 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Very close to airport so super convenient. Helpful staff. Never have to queue etc. Never had an issue with car being expected and/or ready for collection. Overall a good serice. Only thing I'd say is that it's getting super pricey to park at the airport but that's the airport overall to be honest, not just this service.
Helpful Report
(Premium Meet And Greet) - Posted 2 months ago
Great local facilitie close to airport, but on the the expensive side
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(Short Stay 2) - Posted 2 months ago
Everything is good apart from the covered walkway to short stay 2. Why on earth did you use a surface that destroys the wheels on everyone's suitcases?
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(Short Stay 2) - Posted 2 months ago
V good parking place and easy access to main building.. BUT WE HAD TO WAIT OVER 35 MINUTES AFTER PASSPORT CONTROL FOR OUR LUGGAGE TO ARRIVE ON THE BELT. WE HEARD ONLY 2 PEOPLE WORKING DOWNSTAIRS! That was v poor!
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(Short Stay 2) - Posted 2 months ago
Parking bays not wide enough
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(Short Stay 1) - Posted 2 months ago
Used the meet and greet parking which was excellent, friendly and helpful staff. Check in with Easyjet was easy. Unnecessary long track through a labyrinth at security ( don't understand why this can't be adjusted at quieter times) had to remove all phones and I pads for extra screening which completely negates the advantage of leaving them in the bag. Used the Bar11 which was quiet good. Apart from security everything was fine.
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(Premium Meet And Greet) - Posted 2 months ago
A lot better than Manchester
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(Short Stay 1) - Posted 3 months ago
Easy to book and enough spare parking spaces. Pedestrian routes from car parks could be better defined and made more user friendly with gentle ramps for suitcases and better crossing places at roundabouts in particular.
Helpful Report
(Long Stay) - Posted 3 months ago
Very easy website to navigate. Clear signage into the car park. No problem getting in to park our car and the same getting out on our return out.
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(Short Stay 1) - Posted 3 months ago
Carpark is secure and staff are helpful. My parking ran out at 8pm but i was not able to leave airside until after 8pm. It was not clear if I had any wiggle room so had to try and rush down to long stay carpark. No bus was there and tried to walk down as no bus at terminal (Don't walk no pedestrian access as i found out !). It was OK in the end but no clarity on how long you have if plane is running late. Everything else is positive about Newcastle airport
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(Long Stay) - Posted 3 months ago
Would be a 5 star but prices are still high compared to other airports. But can't complain as we were 5 hours late due to cancellation of return flight,so grateful for no extra charge
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(Long Stay) - Posted 3 months ago
No problem, just had to wait 10 minutes for the car park bus.
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(Long Stay) - Posted 3 months ago
Although I did not find it difficult to find or access
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(Long Stay) - Posted 3 months ago
I’ve given a 4* review because the parking at £112 (discounted) for two weeks, off peak - is outrageously expensive. However airport check in and security was quick and easy. There was a singer performing in the departure lounge - which was very loud for early morning. The duty free was well stocked with offers, and had plenty of options for food and drink.
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(Long Stay) - Posted 4 months ago
Parking easy good signage
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(Long Stay) - Posted 4 months ago
Everything went smoothly and to plan.
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(Long Stay) - Posted 4 months ago
I've never had any issues in parking at this airport. Works exactly as you'd expect, no muss, no fuss.
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(Long Stay) - Posted 4 months ago
Airport parking in short stay 2 is in reasonable distance to the airport.However the cost of parking even with a discount is so expensive.We have just booked parking in short stay 2 for 5 days in February and it was £76 even with a 20% discount.Outrageous prices. Need to review your prices or we may have to look at other options.
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(Short Stay 2) - Posted 4 months ago
Very expensive
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(Long Stay) - Posted 4 months ago
You provide a really good service, just a wee bit pricey. In my opinion.
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(Short Stay 1) - Posted 4 months ago
Newcastle Airport is rated 4.6 based on 26,054 reviews