Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,646 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Long stay car park is conveniently sited near the airport with a frequent courtesy bus service to the terminal building. The car park is easy to access as the road network to the airport is good and once off the Newcastle western bypass fairly quiet. Parking is expensive but comparable to other airports. The car park is huge so it's worth making a note of the letter of parking zone you leave your car in, and the number of the bus stop you used. This makes finding your vehicle when you come home much easier. Booking was very easy on the internet, but it is worth noting any discount codes as these won't automatically be entered when you complete the booking. Entry is through barriers where it is necessary to collect a ticket. Exit is through barriers where the ticket is inserted so the the ANPR cameras can read the vehicle's registration plate and let you out. I have used the carpark many times and never had any issues, so am pleased with the service, even if it is expensive.”

Helpful Report

(Long Stay) - Posted 3 months ago

“Slightly on the dear side part from that very good”

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(Long Stay) - Posted 3 months ago

“Easy to use, safe with plenty of spaces. Could do with a few more pedestrian signs to help when walking back to the car.”

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(Long Stay) - Posted 3 months ago

“Parking facilities are good but costs are becoming an issue.”

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(Short Stay 2) - Posted 3 months ago

“Using the machine was new to me. I preferred the personal touch. Greeting and explanation of the new process could have been more welcoming.”

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(Premium Meet And Greet) - Posted 3 months ago

“Alwaysus3 short stay 1 was lot more expensive this time but worth for convenience”

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(Short Stay 1) - Posted 3 months ago

“good straight forward service...could be cheaper”

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(Long Stay) - Posted 3 months ago

“Usually smoothly in and parked. System works well. Makings on the roads showing what sections the road leads to would be useful. Ie areas 1 to 5.”

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(Long Stay) - Posted 3 months ago

“Entered the air port parking with no problems found a spot to park quite easily. And made our way to the airport by shuttle bus.”

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(Long Stay) - Posted 3 months ago

“Very convenient only downside in the short stay 1 was lack of disabled bays due to some poor parking by 2 individuals who had parked using 2 bays each. Hope they got charged for 2 bays.”

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(Short Stay 1) - Posted 3 months ago

“Overall a very good service. Booking via website has been trouble free for me. Charges are reasonable when promotions are applied but a little expensive otherwise. More disabled parking bays in each area would be particularly helpful. All have been occupied on the last three occasions I parked there at both the premium long-stay and short stay areas.”

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(Short Stay 1) - Posted 3 months ago

“Our local airport, but most expensive airport in the country especially for parking, can save £100s flying from other airports, flights, holidays and parking”

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(Long Stay) - Posted 3 months ago

“Issue exiting the car park even although the ticket was presented at the machine obviously the ANPR was not working.”

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(Short Stay 1) - Posted 3 months ago

“It needs to b signposted with brighter signs on how to get out. Also more details about where you have actually parked.”

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(Short Stay 1) - Posted 4 months ago

“Very easy entry and exit could be cheaper to park”

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(Long Stay) - Posted 4 months ago

“Efficient”

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(Premium Meet And Greet) - Posted 4 months ago

“Greet and meet parking minimised walking for my disabled wife”

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(Premium Meet And Greet) - Posted 4 months ago

“Short stay 1 is really close the the terminal, only problem now is it is getting too expensive”

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(Short Stay 1) - Posted 4 months ago

“Great airport, parking charges are exhorbitant.”

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(Long Stay) - Posted 4 months ago

“Easy parking to book and pre pay only spoilt by the tech wanting charge £290 at the exit barrier. The guys in the quickly sorted me out”

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(Long Stay) - Posted 4 months ago

Newcastle Airport is rated 4.6 based on 25,646 reviews