Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,109 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Small but clean and efficient”

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(Premium Meet And Greet) - Posted 6 months ago

“Always a pleasant experience using the airport. Prices in food outlets are expensive and quality not as good as expected. Good variety of shops. Last minute essentials can be purchased. Variety of parking options available as is public transport.”

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(Premium Meet And Greet) - Posted 6 months ago

“Short stay 2 easy access and plenty of parking spaces. Not too far to walk to station but hopefully not raining.”

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(Short Stay 2) - Posted 7 months ago

“Always pre-book short stay, twice this year have been shown a bill for £300+ for unauthorised parking, however the matter has been dealt with quickly by telephone operator who lifted the barrier. My registration always shows on the top of the bill so possibly a technical glitch”

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(Short Stay 1) - Posted 7 months ago

“Handy but expensive”

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(Short Stay 1) - Posted 7 months ago

“The long stay is very handy just a quick walk to terminal but all airport car parks are far to expensive”

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(Long Stay) - Posted 7 months ago

“I think this is a good airport. The addition of the new restaurant overlooking the runway is a great improvement. Parking remains very expensive. My biggest issue is the lack of lifts to and from the gates.”

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(Premium Meet And Greet) - Posted 7 months ago

“Convenient however parking bays rather small for getting luggage in and out”

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(Short Stay 2) - Posted 8 months ago

“On return picked up car key and given nominated parking bay on going to packing bay in question found this was not my car. However reliased that the car key I recieved was not for my car?”

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(Premium Meet And Greet) - Posted 8 months ago

“A clean modern airport, not too busy. A particular bonus was being able to book ahead to use the short stay car park for long stay parking. This meant only a short walk to and from the terminal. One minor glitch on our return was that our car number plate had been incorrectly read by the barrier camera when we originally entered, so the barrier did not raise automatically as we tried to exit. There was a short delay before our call was answered - it was late on a Sunday evening - but the problem was soon resolved and we were on our way.”

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(Short Stay 1) - Posted 8 months ago

“Think the parking charge is very expensive compared to Edinburgh & Teeside. Would leave my car more often if it was cheaper. Sometimes it’s cheaper to get taxi in & out.”

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(Long Stay) - Posted 8 months ago

“On leaving for some reason we were going to be charged a daily rate 😱😱😱we contacted the office with our booking reference & the gate was lifted no apology from the operator or further contact doesn’t take much to say sorry about the mistake.”

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(Short Stay 1) - Posted 8 months ago

“My favourite North East airport”

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(Premium Meet And Greet) - Posted 8 months ago

“Found it a bit expensive, taxi would have been cheaper. Also was concerned I would not get parked. No information about what to do if all the spaces are taken on the day and tome I booked.”

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(Short Stay 1) - Posted 8 months ago

“Parking at Newcastle airport is great and a good start to your holiday especially if you have an early morning flight as we did recently. However, I do wish they would reduce the cost. we park and fly from other airports and the cost is so much cheaper. We will only book into Newcastle Airport when we have a promo code beacuse of the cost, which is a shame but family and friends say the same thing.”

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(Long Stay) - Posted 8 months ago

“Always plenty of parking available, but they seriously need to review their charges as it is very expensive to park at Newcastle airport. It's probably down to a lack of competition in the immediate area.”

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(Short Stay 1) - Posted 8 months ago

“Not enough spaces to park. We spent 3/4 of an hour going round and round. There were spaces in the closed sections. My partner is disabled and we found it hard to find a space. Why is it that these areas that have disabled are closed?”

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(Long Stay) - Posted 8 months ago

“Good all round, parking extortionate, parked 3 miles away for free, and got taxi in, or park and ride on the metro... Stop ripping people off... 😉”

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(Long Stay) - Posted 8 months ago

“Staff always pleasant but as they drive my car to park it I feel it would be nice if they actually brought it back for me as well, save trailing across the car park with luggage.”

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(Premium Meet And Greet) - Posted 8 months ago

“Good spacious car park. Always book long stay, always struggle to find a space no matter what time/month I go. Only reason I havnt gave 5 star”

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(Long Stay) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 25,109 reviews