Newcastle Airport Reviews

4.6 Rating 23,510 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 23,510 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 22nd August 2023
CONNOR
Newcastle Airport 5 star review on 24th July 2023
WEBB
Newcastle Airport 2 star review on 26th August 2017
SPOOR
Newcastle Airport 2 star review on 23rd July 2017
JOHNSTON
Anonymous
Anonymous  // 01/01/2019
On my last two trips I have had to find my booking code to exit the car park .
Helpful Report
(Short Stay 1) - Posted 6 months ago
Fairly straightforward car park was very busy had to park on the untarmaced area, which was okay but when you spend £100 for a weed parking isn’t so good. Newcastle airport has become very expensive when compared to Edinburgh airport I pad £25 for a week parking!
Helpful Report
(Long Stay) - Posted 6 months ago
Ideally positioned just a short walk to airport terminal with some of it under cover. Normally easy to park
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(Short Stay 2) - Posted 6 months ago
Great local airport. Parking good, reasonable range of shops etc for the size of the airport.
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(Short Stay 1) - Posted 6 months ago
An overall very good experience. However there were clearly spaces closer to the main terminal building in the long stay car park which had lots of cars in it but had signs up saying car park full to encourage you to park further away. This should be monitored more regularly to identify when there’s spaces available closer.
Helpful Report
(Long Stay) - Posted 6 months ago
Lovely airport very easy to access and the parking was great. Only negative was the power crazy security demanding I empty my pocket which had nothing in as they had already been emptied and then the same treatment for My 10yr old whi had never flown before.
Helpful Report
(Long Stay) - Posted 6 months ago
Older people need slightly more room to get in or out of their cars.
Helpful Report
(Short Stay 1) - Posted 6 months ago
No problems , easy to book , no hassle getting in or out of car park.
Helpful Report
(Long Stay) - Posted 6 months ago
The directions to the airport were simple enough to follow, it was easy enough to find a parking place. The distance to the terminal was as described Had an issue trying to leave the car park as my ticket came up with an error. This was quickly refilled with a quick call.
Helpful Report
(Short Stay 2) - Posted 6 months ago
Expensive but good customer service
Helpful Report
(Short Stay 1) - Posted 6 months ago
No hassle park up, regular busses, if not short walk.
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(Long Stay) - Posted 6 months ago
Very good The only thing I found concerning was the difference in the booking on holiday extras the process is difference on the same site off discount booking so I ended up paying full price again it's very off putting for someone not good with online booking
Helpful Report
(Long Stay) - Posted 6 months ago
Safe car park. Easy to access and find a parking space. Our only issue is that we pre-booked and paid online prior to arriving at the car park. On leaving the car park, we inserted the ticket and it requested payment. After pressing the buzzer to speak to someone he also said that our number plate was not registered in the system. Luckily we had our booking reference to hand, which when he checked showed we had already paid. This has also happened to a couple of friends of ours so seems a common occurrence.
Helpful Report
(Long Stay) - Posted 6 months ago
We decided to try long stay this time but will Not do so again ! We struggled to find a parking space, the bus took ages to arrive and on the return journey we actually walked back to the car as no bus arrived! Then the barrier did not recognise the number plate so we had to ring for assistance Meet and Greet much better and worth the extra money
Helpful Report
(Long Stay) - Posted 6 months ago
Security area was a shambles in September long queues for early morning flights backed up to the lift areas. Took over an hour to get through. Need to get that sorted. Parking was ok but still pricey even with 10% off on the latest offer.
Helpful Report
(Premium Meet And Greet) - Posted 6 months ago
Initially sat nav guided us to wrong location, we used post code On paper work provided. Once this was rectified arrival and departure at Meet and greet was seamless.
Helpful Report
(Premium Meet And Greet) - Posted 6 months ago
This is an airport that conveniently located for me. We found the airport overall very scruffy and in need to an overhaul. The parking here was great.
Helpful Report
(Short Stay 1) - Posted 6 months ago
I changed my booking and still waiting for a rebate? Can you help please
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(Long Stay) - Posted 6 months ago
So easy, no problem s at all.
Helpful Report
(Premium Meet And Greet) - Posted 6 months ago
Easy to book and was cost effective for our short journey out of the airport. Signposting was confusing upon arrival.
Helpful Report
(Long Stay) - Posted 6 months ago
Newcastle Airport is rated 4.6 based on 23,510 reviews