Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,415 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to enter and exit the car park. Better signage in the car park to find your way round on foot to and from the airport”

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(Long Stay) - Posted 7 months ago

“Very good service just wish there were discounts as it is quite expensive just to park there.”

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(Premium Meet And Greet) - Posted 7 months ago

“Easy to find, would use again”

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(Short Stay 2) - Posted 7 months ago

“Very easy and good instructions provided. Would highly recommend”

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(Short Stay 2) - Posted 7 months ago

“Good price and only a short walk to the terminal (no good if it is raining though)”

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(Short Stay 2) - Posted 7 months ago

“Easy to find not too far from the airport.”

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(Short Stay 2) - Posted 7 months ago

“Good easy access but bays are too narrow for modern cars.”

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(Short Stay 1) - Posted 7 months ago

“Arrived at the correct time and found a parking space quite quickly. We waited in one of the shuttle bus stands but there did not seem to be any in operation at that time. As we were not far away from the airport we just walked instead. On arrival back from our holiday we got to the car and left. The barriers operated correctly and we experienced no delays.”

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(Long Stay) - Posted 7 months ago

“Parking available close by, even in long stay. Purchased parking a couple of weeks before our trip,only to find the cost was lower shortly before journey.”

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(Long Stay) - Posted 7 months ago

“Always use the Meet and Greet service and staff are always polite and genuinely care. Only downside now using this service is on return, you're handed your keys and are told where your car is parked whereas before it was always right outside the desk waiting for you. We wish it was still like that especially when travelling in winter when the car is icy.”

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(Premium Meet And Greet) - Posted 7 months ago

“Very good, i would recomend to anyone! Only 4 stars because when i went to put my exit ticket into out gate there is a big gap that my ticket fell through, the stress i felt at that time was great indeed! I saw a worker and asked him how to in touch , as there is no comunication available at the gate, like a help button. I was told the box is maned and they would sort it out, the lad in the box sorted it out very quickly, but the stress caused by that gap was extreme! Is there any chance you can get people in normal cars to go through the machines and processes to correct fundamental mistakes in function and positioning? I am a work flow, time and motion, manual handling, job evaluation city & guild trained analyst. There are things that could improve your system to 5 star with little alteration. thom_barry@hotmail.com”

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(Long Stay) - Posted 7 months ago

“Shuttle bus ????????”

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(Long Stay) - Posted 7 months ago

“Very good using Short Stay 1. However far too expensive. Even with discount provided on web page it is still too much!”

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(Short Stay 1) - Posted 7 months ago

“Easy to park. Pre booking saves on car parking fees. Coach transfer efficient and friendly driver. Slightly disappointed with the business class lounge facility, looks like Emirates have some priority with own area. Cooked breakfast was overcooked and cold .... When returning to airport, collected car .... when pre paid, you must go to kiosk to get out of the car park.”

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(Long Stay) - Posted 7 months ago

“The parking system was easy to use and worked flawlessly.”

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(Long Stay) - Posted 7 months ago

“It would be even better if it was cheaper”

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(Long Stay) - Posted 7 months ago

“Big Car park, lots of options, with reasonable distances to the Terminal building, although the quickest and eaisest route was not always sign posted”

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(Short Stay 2) - Posted 7 months ago

“Had issues this time in leaving the car park. I was asked for £370 for the period 4/10 to 13/10 when I had booked my car park space back in May. Normally I don't have any issues & often use Newcastle aiport car parking direct but for some reason I did this time.”

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(Short Stay 1) - Posted 7 months ago

“First time using the service and overall no issues. Good communication with booking and emails. Check in was swift and reassuring and it was great keys were not taken abroad. Pick up was good, with no wait times and easy navigation to the car. Only a few miuntes walk to teh terminal, some of whih is under cover. Minor issue was the parking spaces were very tight and not easy to navigate out of. To clarify - you did not park the car yourself. Proce was a little steep especially in October, but I think all airport car parking is expensive.”

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(Premium Meet And Greet) - Posted 7 months ago

“Easy to book space. With number plate recognition there were no delays when leaving. Only given 4 star as I feel the cost is a little excessive.”

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(Long Stay) - Posted 7 months ago

Newcastle Airport is rated 4.6 based on 26,415 reviews