Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,109 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Would have been 5 stars but price is a lot”

Helpful Report

(Long Stay) - Posted 2 months ago

“Parking was good, easy to find a space, however cost is expensive compared to other airports offering the same or similar parking.”

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(Short Stay 1) - Posted 2 months ago

“Premium park and fly is so easy to use , great service! On the other hand £5 to actually just drop my family off which took 2 minutes is obscene!”

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(Premium Meet And Greet) - Posted 2 months ago

“Great parking with the premium meet and greet, my only criticism is lack of trolley bays to put the trolley back into, when you come home and the weather isn't always the best it's a right pain having to trek back up to the office area to offload the trolley, it's not ideal”

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(Premium Meet And Greet) - Posted 2 months ago

“Good parking. Check in straight forward, security no problem. Lounge area needs more seats.”

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(Long Stay) - Posted 2 months ago

“Easy to book and use carpark. Free shuttle bus frequent service to terminal if required. Only negative is price compared to some airports.”

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(Long Stay) - Posted 2 months ago

“I always book short stay 1 never had any issues. My only gripe is you need more disabled spaces. Rarely any available and finding a space near to check inside can be tricky. Other than that it's a good service”

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(Short Stay 1) - Posted 2 months ago

“Very convenient and hassle free. Would love it if you could also provide a car valeting service too. Wishful thinking.”

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(Premium Meet And Greet) - Posted 2 months ago

“Meet and greet car park is very convenient for the terminal building. The staff are always friendly even when you book in early hours. The only negative is the cost seems to be rising all the time.”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to book online. Well signposted. A short 5 minute walk to terminal, including a gentle incline. Quick and easy to exit. Only criticism is that there are only 2 disabled parking bays.”

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(Short Stay 2) - Posted 2 months ago

“Access and convenience to the airport are really good and are recommended. Charges are somewhat high for the facility but a discount was offered for the stay. The thing I was surprised with was that a 10% discount was offered to begin with and later a 15% discount but the final charge was exactly the same! That requires some explanation.”

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(Long Stay) - Posted 2 months ago

“Always a great service, though my rear windows were partly down on collection, thankfully it wasn’t raining but I think some ev training wouldn’t go amiss for your drivers”

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(Premium Meet And Greet) - Posted 2 months ago

“All the car parks are well signed and easy to get to. We often park our car while we are away on holiday but finding the cost is going up a bit too much and having to think about using the car parks in the future. I always wait to book until I have a money off code but using this is still expensive.”

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(Short Stay 1) - Posted 3 months ago

“Park here a couple of times a year it's getting a bit costly probably cheaper to use taxis”

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(Short Stay 2) - Posted 3 months ago

“Expensive for me as I travel alone most of the time”

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(Premium Meet And Greet) - Posted 3 months ago

“The road layout at the airport is somewhat daunting but once you get to the car park everything is straightforward. The prepayment was recognised and ticket issued/accepted fine on entry/exit. Would use again!”

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(Long Stay) - Posted 3 months ago

“Car park has always been safe and i espcially liked that the security staff sealed up someones window which was left open after entering the car park. There is a large of amount of trolleys left in short stay 1 which could damage cars which need removing ASAP. The cost of the car parks is getting expensive too, a review of the cost should be taken with a view of reducing the costs across the board.”

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(Short Stay 1) - Posted 3 months ago

“Expensive”

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(Premium Meet And Greet) - Posted 3 months ago

“The car park is good since it was resurfaced a few years ago. Unfortunately the prices have doubled since then.”

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(Long Stay) - Posted 4 months ago

“I have used this park many times, in the past the rating has always been 5. On this occasion we were given the wrong bay for finding our car. It wasn't far from the bay number we were given, so not much of a problem, nevertheless 5 means perfect and this time it wasn't.”

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(Short Stay 2) - Posted 4 months ago

Newcastle Airport is rated 4.6 based on 25,109 reviews