Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,908 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find every close to airport”

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(Short Stay 2) - Posted 3 months ago

“Short stay parking was very handy and passing through security was a good experience.”

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(Short Stay 2) - Posted 3 months ago

“Good but hard to find a space in summer months”

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(Long Stay) - Posted 3 months ago

“Used short stay 2 - on return after 4 weeks when trying to leave, although pre paid, wanted to charge over £1000 ! Sorted by your staff so ok but not sure why this happened - would use again though”

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(Short Stay 2) - Posted 3 months ago

“We are probably taking 8-10 short breaks/holidays a year, just wish there was a better discount scheme as we always use Newcastle airport parking.”

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(Short Stay 1) - Posted 4 months ago

“Car parks are easy to find, good signage and plenty of space available. Very secure. Would use more often but price of parking has increased so much that it often works out cheaper to get a taxi.”

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(Long Stay) - Posted 4 months ago

“Convenient for us, bit confusing sometimes which part is closed but will hopefully use again.”

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(Long Stay) - Posted 4 months ago

“Excellent service but a bit expensive”

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(Premium Meet And Greet) - Posted 4 months ago

“Parking was easy and they helped jump start my car after returning from a ski trip”

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(Long Stay) - Posted 4 months ago

“Dining in departure long could and should improve Also charges for beers are extortionate”

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(Premium Meet And Greet) - Posted 5 months ago

“A lot more expensive than edinburgh”

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(Short Stay 1) - Posted 5 months ago

“Small but clean and efficient”

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(Premium Meet And Greet) - Posted 5 months ago

“Always a pleasant experience using the airport. Prices in food outlets are expensive and quality not as good as expected. Good variety of shops. Last minute essentials can be purchased. Variety of parking options available as is public transport.”

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(Premium Meet And Greet) - Posted 5 months ago

“Short stay 2 easy access and plenty of parking spaces. Not too far to walk to station but hopefully not raining.”

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(Short Stay 2) - Posted 5 months ago

“Always pre-book short stay, twice this year have been shown a bill for £300+ for unauthorised parking, however the matter has been dealt with quickly by telephone operator who lifted the barrier. My registration always shows on the top of the bill so possibly a technical glitch”

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(Short Stay 1) - Posted 5 months ago

“Handy but expensive”

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(Short Stay 1) - Posted 6 months ago

“The long stay is very handy just a quick walk to terminal but all airport car parks are far to expensive”

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(Long Stay) - Posted 6 months ago

“I think this is a good airport. The addition of the new restaurant overlooking the runway is a great improvement. Parking remains very expensive. My biggest issue is the lack of lifts to and from the gates.”

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(Premium Meet And Greet) - Posted 6 months ago

“Convenient however parking bays rather small for getting luggage in and out”

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(Short Stay 2) - Posted 6 months ago

“On return picked up car key and given nominated parking bay on going to packing bay in question found this was not my car. However reliased that the car key I recieved was not for my car?”

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(Premium Meet And Greet) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 24,908 reviews