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Newcastle Airport Reviews

4.6 Rating 23,510 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 23,510 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 22nd August 2023

Newcastle Airport 5 star review on 24th July 2023

Newcastle Airport 2 star review on 26th August 2017

Newcastle Airport 2 star review on 23rd July 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the meet and greet it was so easy I would do it again if the price was right”

(Premium Meet And Greet) - Posted 2 months ago

“Great service but a bit expensive”

(Premium Meet And Greet) - Posted 2 months ago

“Even the long stay is in walking distance. Staff are always friendly and helpful. I am syre you could do more on pricing. if in long stay perhaps a free trip through the drop off zone to drop passengers (less able) and baggage.”

(Long Stay) - Posted 2 months ago

“Took a while to find a parking space in a bay a long way from the airport but a bus came along quickly to take us to the terminal price could to cheaper too”

(Long Stay) - Posted 2 months ago

“Easy process, in and out.”

(Short Stay 1) - Posted 2 months ago

“Easy access just a bit pricey”

(Short Stay 1) - Posted 3 months ago

“Lots of spaces to park and easy to find”

(Long Stay) - Posted 3 months ago

“Lack of toilets”

(Premium Meet And Greet) - Posted 3 months ago

“Easy to find, 5 min walk to terminal from long term if you can't be bothered to wait for a bus! Quite pricey though.”

(Long Stay) - Posted 3 months ago

“Well signed easy parking.”

(Long Stay) - Posted 3 months ago

“Stayed in Short stay 2, good location and easy walk to the terminal, plenty spaces when we stayed and easy entry and exit. But I always feel it is very expensive for parking, only just less than two taxi journeys.”

(Short Stay 2) - Posted 3 months ago

“Very easy to use website, although I couldn’t log on. It just wouldn’t do anything when I clicked login”

(Long Stay) - Posted 3 months ago

“Good selection of parking options but wow it is expensive compared to similar Edinburgh airport pricing. I paid a discounted £47 for 32 hours parking in the cheapest long stay at Newcastle airport. A similar duration on site at Edinburgh is £17.99. From home its equally 90 minutes drive. Guess which airport I prefer?”

(Long Stay) - Posted 3 months ago

“Good service especially when flying early in the morning and you have to be at the Airport at 430am. Car Park is very secure and the short shuttle service is excellent. Price matched the cost of a return taxi so worth the value as well.”

(Long Stay) - Posted 3 months ago

“We used short stay 2 which is a great location, easy to park with plenty spaces. Easily signposted upon entrance and exit. A stress free start and end to our holiday.”

(Short Stay 2) - Posted 3 months ago

“All worked well except the system did not record my registration correctly. However, it did let me our of the barrier on exit despite this”

(Short Stay 2) - Posted 3 months ago

“Easy entry and exit. Bays could be a bit wider to accommodate modern card”

(Short Stay 2) - Posted 3 months ago

“Parking was good but the number plate recognition didn’t work & wanted £290+ on leaving even though parking was pre booked. Pressed help on the machine but took a while for someone to answer.”

(Short Stay 1) - Posted 3 months ago

“Unfortunately when our car was moved from the holding car park to the Meet and Greet car park the day before our return from a 7 day holiday we and the Reception staff had great difficulty opening the car. The battery was completely dead. As our car was not quite a year old when we got back from holiday, the fact that the weather had not been that cold while we were away and we had driven almost 20 miles before parking the car we can only assume that the person bringing the car from the holding car park must have left the lights switched on thus draining the battery. Fortunately a staff maintenance member was able to jump start our car enabling us to eventually get home! If we had not had this experience we would gladly have given you a 5 star rating.”

(Premium Meet And Greet) - Posted 4 months ago

“Parking is much improved compared to previous years. Only criticism is that the spaces are very close together.”

(Short Stay 2) - Posted 4 months ago

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Newcastle Airport is rated 4.6 based on 23,510 reviews