Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,952 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Don't have much choice & it's very expensive!”

Helpful Report

(Long Stay) - Posted 1 week ago

“It would be better if there was more trolley bays as there was trolleys just left anywhere also I experienced problems again where it asked for £535 to exit car park although i had paid in advance and needed to press button for help”

Helpful Report

(Short Stay 2) - Posted 2 weeks ago

“Its easy to access and use. However changing the drop off rules has annoyed me as are the red double yellow lines. My loyalty as a local airport has been removed and i will focus on price only going forward.”

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(Short Stay 2) - Posted 2 weeks ago

“All the elecical parking road signs said the car park was closed yet was half full of parked cars”

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(Long Stay) - Posted 2 weeks ago

“I prepaid for car parking in short stay 1. On leaving the car park the barrier didn't lift and indicated that I needed to pay £330. I pressed the buzzer and must have caught the attendant in a bad mood. The barrier was eventually lifted but only after I could produce the booking reference. This is the second time this has happened. Always make sure you have the booking reference with you”

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(Short Stay 1) - Posted 2 weeks ago

“Access into and out of car park short stay 1 very good but car parking spaces very small and awkward to move into and out of.”

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(Short Stay 1) - Posted 4 weeks ago

“Arrived back early hours and machine at exit tried to charge £165 even though we had pre-booked. Swiftly rectified in the office but not what you need at that hour when you just want to get home. On the positive. The long stay is close to the terminal and can easily be walked to. It’s reasonably priced.”

Helpful Report

(Long Stay) - Posted 1 month ago

“On my return a range rover was parked so close to the dirvers door the i couldn't open it. I had to get in via the passenger door.. Not good and then manoeuvre our of my v tight space v carefully. My car is a mini.”

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(Premium Meet And Greet) - Posted 1 month ago

“A good airport that is doing its best to put you off using it with car parking charges”

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(Short Stay 1) - Posted 1 month ago

“Ticket machine would not let us out of car park asking for payment when I had already pre paid had to go to kiosk to sort out parking reference number to get out of carpark.”

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(Long Stay) - Posted 2 months ago

“Too expensive”

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(Long Stay) - Posted 2 months ago

“Parking is good bit finding a spave at times is a pain and last visit most of the car parks were closed off”

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(Long Stay) - Posted 2 months ago

“Too much space allocated to retail. Very poor experience for passengers looking for a non retail or leisure experience”

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(Long Stay) - Posted 2 months ago

“Newcastle airport parking is getting to extortionate prices. They have shut down the offsite car parks so they have the monopoly and freedom to raise prices without any competition. I need a carpark close to the terminal and the time we used the long stay carpark the buses didn't pickup at the bus stop where we parked. The carpark is so busy it's difficult to find a parking space. We only use it because there is now no alternative.”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Short Stay 2 Parking: Bit surprised when we checked out of Short Stay 2, put the ticket in the machine and a fee of over £200 came up!! I had pre-paid the parking and parked in the correct car park for the correct ammount of time. I made contact via the machine, told the guy my situation, he said hold on I will check. 8 mins later the barrier just went up, so I drove off. It would have been reasuring if the guy had come back and told me everything was ok. Carl”

Helpful Report

(Short Stay 2) - Posted 2 months ago

“Long stay is very handy, but I only use if there is discounts. When it's full price it's cheeper to get a hotel. Finding your car at night is a nightmare ! So better signage would help. Also consider customers wheeling trollers or suitcases. Curbs and poor services !”

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(Long Stay) - Posted 3 months ago

“Very expensive for what it is. The parking is often as, or more, expensive than the flight.”

Helpful Report

(Short Stay 2) - Posted 3 months ago

“Very very busy, difficult to find a space. Large vehicles not parked correctly, so access in and out of car is made hard. Abandonded trollies all over parking area, these should be collected when not taken back by customers. All a bit lacking considering how much is charged. Could do better”

Helpful Report

(Short Stay 1) - Posted 3 months ago

“Very expensive to park”

Helpful Report

(Short Stay 1) - Posted 3 months ago

“Easy to get into and out. Close to walk to the terminal. However car scratched by people with suitcase.”

Helpful Report

(Short Stay 1) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 25,952 reviews