Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,646 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Long stay is very handy, but I only use if there is discounts. When it's full price it's cheeper to get a hotel. Finding your car at night is a nightmare ! So better signage would help. Also consider customers wheeling trollers or suitcases. Curbs and poor services !”

Helpful Report

(Long Stay) - Posted 5 days ago

“Very expensive for what it is. The parking is often as, or more, expensive than the flight.”

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(Short Stay 2) - Posted 6 days ago

“Very very busy, difficult to find a space. Large vehicles not parked correctly, so access in and out of car is made hard. Abandonded trollies all over parking area, these should be collected when not taken back by customers. All a bit lacking considering how much is charged. Could do better”

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(Short Stay 1) - Posted 2 weeks ago

“Very expensive to park”

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(Short Stay 1) - Posted 2 weeks ago

“Easy to get into and out. Close to walk to the terminal. However car scratched by people with suitcase.”

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(Short Stay 1) - Posted 2 weeks ago

“Very easy to book, but very expensive and agree with other reviews online that NCL Airport needs to consider reviewing its parking charges.”

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(Long Stay) - Posted 2 weeks ago

“The airport is fine. There always seems to be a queue when returning at immigration....”

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(Premium Meet And Greet) - Posted 2 weeks ago

“No buses running which was very disappointing”

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(Long Stay) - Posted 2 weeks ago

“Car parking excellent, check in very hit and miss depends who is on the desk as to what happens to our bags - classed as oversized or not, security organised staff pleasant, departure lounge is horrific, nowhere to sit, far too small for the number of people who are in there.”

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(Premium Meet And Greet) - Posted 3 weeks ago

“I was disappointed that the premium fast track car park we booked was full on our arrival at Newcastle International Airport, however after contacting your office, parking was made available in the express car park. Not the best way to start your holiday!”

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(Premium Fast Track) - Posted 4 weeks ago

“So expensive.. but service is ok, book on line. Bit confusing as some car parks you just drive out , others you need ticket, so don’t do what I did and leave it in your case!!”

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(Short Stay 2) - Posted 4 weeks ago

“Prices far too expensive”

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(Short Stay 2) - Posted 1 month ago

“The exit barrier did not recognise our booking so had to waste time looking for our booking reference and contacting the help person to explain the situation. My relative who was in a different car park (long stay) also experienced the same problem when at the exit barrier.”

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(Short Stay 2) - Posted 1 month ago

“Used the facility a few weeks ago. I wouldn't call it a 'meet and greet' though. Park your car and wander into the office where you hand your key over. That's the same as APH at Manchester, although there is a five-minute bus ride to the airport there. Only benefit is the 50-yard walk to the terminal. We're flying from Newcastle at the end of November and don't really have much option than to use it again. Struggling with mobility, I don't exactly have much choice.”

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(Premium Meet And Greet) - Posted 1 month ago

“We used Short stay 1 for a 7 night holiday. I believe improvements could be made in this car park by making the parking spaces bigger, with increasing numbers of much bigger vehicles, the spaces are barely adequate, especially considering the cost of parking. It would also help to have the rows numbered, for ease of finding vehicle in the dark”

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(Short Stay 1) - Posted 1 month ago

“Very expensive compared to other airports.”

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(Long Stay) - Posted 1 month ago

“Well signposted easy to use car parking, but it is pricey and not well laid out for pedestrian activity from car parking to the main footways to the terminal building. The car parking charges for the drop off outside the Terminal building are exhorbidant at £5 for a maximum 10 minute stay.”

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(Short Stay 2) - Posted 1 month ago

“We booked for short stay 2 as there was no availability for short stay 1. When we arrived we had to drive round several times and didn’t think we would get parked. Short stay 1 had loads of space but luckily someone was leaving so we managed to get a pre booked and paid for space after 40 minutes which stressed us out. There are very little accessible disabled spaces which I think could be hugely beneficial and something the company should provide and not just take peoples money.”

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(Short Stay 2) - Posted 1 month ago

“Too expensive”

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(Short Stay 2) - Posted 1 month ago

“I park quite often when travelling but my daughter was hiven a better discount via travel agent”

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(Long Stay) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,646 reviews