Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,106 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fairly efficient but EVERYTHING was far too expensive, clearly capitalising on it's monopoly.”

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(Long Stay) - Posted 1 year ago

“Parking is convenient and simple to book but so expensive. £96 for a week is robbery”

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(Long Stay) - Posted 1 year ago

“Parking bays not identified. In a full car park establishing where your vehicle is very difficult. After approximately one hour of searching eventually found car but on top of that unable to make contact with anyone either by calling or visible attendants Very disappointed”

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(Long Stay) - Posted 1 year ago

“The parking area is just a car park with barriers and nothing else.The cost of parking is expensive and parking costs need to be reduced.People like myself who regularly use this parking facility and have to travel for an hour to get there.I should be recognised as a previous customer and given better deals on parking.I regularly receive 10% off parking but this is still too expensive.Maybe I should review where I fly from in the future.Please review your rates. John Garbutt.”

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(Short Stay 2) - Posted 1 year ago

“Expensive.”

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(Long Stay) - Posted 1 year ago

“Plenty of spaces and only a short walk to the airport but it is very expensive”

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(Short Stay 2) - Posted 1 year ago

“Only complaint was that after a 24hour flight delay, we were charged £35 extra when leaving the car park. Surely, it should flag up when a flight has been delayed and waver any extra fee.”

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(Short Stay 2) - Posted 1 year ago

“When you arrive at first roundabout it should be more clear direction to Short Stay 1 .....”

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(Short Stay 1) - Posted 1 year ago

“Thd parking itself worked well but I will say that compared to other Northern Airports I find it expensive even with the discount.”

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(Long Stay) - Posted 1 year ago

“We usually stay in priority parking but upgraded to meet and greet. When we returned from our holiday we went to the meet and greet desk, and we were handed our car keys and told to get our own vehicle. I had expected us to wait with our luggage while someone else retrieved the car. The car ended up being further away than the usual priority parking we use. We paid more for this and I was disappointed with the whole experience.”

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(Premium Meet And Greet) - Posted 1 year ago

“The carpark is of ample amount at the time we went. The big issue is if its raining or adverse weather then you are going to get wet etc The 3 times I've used the airport parking there has never been transport even though there are buses.”

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(Long Stay) - Posted 1 year ago

“Never enough spaces, no matter what time of the year I use. Also EXTREMELY expensive to use”

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(Long Stay) - Posted 1 year ago

“Newcastle is usually an excellent airport, but on this occasion there was chaos in security because one of the belts was diverting everyone’s bags for searching and there were no staff around to help the one poor women trying to investigate everyone’s bags. It was weird because there were numerous people looking at the belt next to ours which was cordoned off and a man ostentatiously wandering around saying he was looking for someone to help the woman, rather than helping him herself. Then when we finally got through security there were loads of duty free staff standing around doing nothing. Allocating a few more trained security staff and a few less standing around people would have made a big difference that morning!”

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(Long Stay) - Posted 1 year ago

“Only a few car parks were open and had to drive around for 15/20 minutes to find a space”

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(Long Stay) - Posted 1 year ago

“Overpriced but decent”

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(Short Stay 2) - Posted 1 year ago

“Far too expensive , I’m afraid . Eg Manchester Airport is better value for money”

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(Short Stay 1) - Posted 1 year ago

“A bit expensive for 3 days Can’t do much about it And just pay”

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(Long Stay) - Posted 1 year ago

“Fair overall experience. Parking bays are a bit on the small size for premium parking. Take a can opener and shoe horn with you.”

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(Short Stay 1) - Posted 1 year ago

“The Airport itself is great. But the pricing of the parking is becoming ridiculously expensive compared to other airports”

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(Long Stay) - Posted 1 year ago

“Expensive compared to other airports over £68 for 3 days disgusting, airport ok but parking prices horrendous”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,106 reviews