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Newcastle Airport Reviews

4.6 Rating 23,638 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 23,638 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the barriers to get into the car park was not working on the day we arrived which resulted in a large queue, however once into the long stay car park it was quick and easy to find a space. A few trolley parking areas would be helpful as when we returned there were a lot of abandoned trolleys in the car park causing obstructions to vehicles.”

(Long Stay) - Posted 1 year ago

“Unable to collect a ticket on arrival which delayed our departure Easy to find parking spot but it would help if there was some indication of when bus was coming - intercom help very vague Feel cost is high but not in comparison to other airports”

(Long Stay) - Posted 1 year ago

“Pre-paid to park in the Long Stay car park at Newcastle from 2 - 9 October 2022. Got our ticket at the barrier and then searched for a parking bay which took 5 minutes or more. On our return we arrived at the exit barrier,inserted our parking ticket which was swallowed by the machine,but the barrier didn't open. On the screen where you insert your ticket it said we owed £122 for parking. Had to motion drivers behind us to reverse so we could clear the barrier,before going to the manned office situated near the barrier. Fortunately we could produce the pre-paid print-out of our booking and the barrier operator let us through. Not good! I was also charged twice when I made my booking although after contacting customer services, the second payment was returned to my account within 5 days. Room for improvement???”

(Long Stay) - Posted 1 year ago

“I cannot understand why the prestige route the airport runs. The Dubai flight, with emirates doesn’t offer a bus service from the car park during the landing or take off times. Arriving back in the cold and pouring rain. To find your car on foot is a very poor effort.”

(Long Stay) - Posted 1 year ago

“Easy to park but too expensive”

(Long Stay) - Posted 1 year ago

“We arrived early morning 4am ish,car park entrance poorly lit”

(Short Stay 2) - Posted 1 year ago

“I was invited to book parking with an offer of 10% saving. However when making the booking there was no facility to enter the code which was really disappointing”

(Short Stay 1) - Posted 1 year ago

“The Airport was ok and seems to be well organised however it was disappointing after a 19 HR delay to be charged £30 extra for parking we won't be using airport parking anytime soon!”

(Short Stay 2) - Posted 1 year ago

“I use meet n greet most of the time but it can work out expensive as started to go away 3 weeks at a time and had 4 holidays up to now this year”

(Premium Meet And Greet) - Posted 1 year ago

“The car park was almost full so I had to park a fair distance from the terminal and no courtesy buses were anywhere to be seen.”

(Long Stay) - Posted 1 year ago

“Easy arrival process but difficult exit”

(Long Stay) - Posted 1 year ago

“There should be more signs directing you to the terminal”

(Long Stay) - Posted 1 year ago

“Easy check in.but toilets a disgrace.”

(Premium Meet And Greet) - Posted 1 year ago

“Departure gates overcrowded and with no possibility of social distancing. Departure process was chaotic, with people overspilling into corridors blocking other passengers going to other gates”

(Long Stay) - Posted 1 year ago

“Good parking !! I also use LBA park2travel parking who offer a 15%reduction as standard so I always save at least £10-£15 which is good in this climate Maybe Newcastle Airport parking could offer the same discount Thankyou”

(Long Stay) - Posted 1 year ago

“So our experience staying in the long stay carpark was quite smooth but on landing at 2am, there was a queue at the barriers where a lot of people who had pre paid couldn’t get through, they were keep going in and out of the office until EVENTUALLY someone came out and opened the barriers, not this time but this has happened to us previously(pre covid) where our parking card wouldn't work so clearly there is a problem where the barriers don’t recognise that people have already paid”

(Long Stay) - Posted 1 year ago

“Had no problems with the car parking the problem I have it is very over priced its a car park not I am not renting a semi detached home for a week for my car 😡”

(Long Stay) - Posted 1 year ago

“Parking is well organised and cheap if going for a week or more, but i was only away a couple of days and tried to book early...... too expensive. Booking late was same price”

(Premium Meet And Greet) - Posted 1 year ago

“Parking charges way too high. Security procedures good. Jet2 boarding well organised. UK Border inadequate.”

(Short Stay 2) - Posted 1 year ago

“Way way to expensive”

(Long Stay) - Posted 1 year ago

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Newcastle Airport is rated 4.6 based on 23,638 reviews