Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,107 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Your product is fine and easy to use. But the cost are expensive don’t see why this should be?”

Helpful Report

(Long Stay) - Posted 1 year ago

“No problems parking or find the airport very expensive to park here. Hence three stars”

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(Long Stay) - Posted 1 year ago

“Direction signing for exiting car park is very poor. Pedestrian direction signing to and from terminal is very poor, particularly after dark. Locator signing for car park very poor making it difficult to locate your vehicle, particularly after dark.”

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(Long Stay) - Posted 1 year ago

“No clear signs for shuttle bus back to long stay and on arrival we waited so long for a bus, we eventually walked.”

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(Long Stay) - Posted 1 year ago

“Hard to find way around the car park and to find an empty space from those car park areas which are open. Very expensive (as all other airport carparks).”

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(Long Stay) - Posted 1 year ago

“Business lounge is really poor”

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(Short Stay 1) - Posted 1 year ago

“Despite booking parking in advance we had to drive around for about 8 mins to find a parking space, the spaces are tight and I ended up with scratches on one of my car doors on return to the airport. Took them around an hour to get our baggage from the plane to the terminal.. id avoid newcastle airport in the future.”

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(Long Stay) - Posted 1 year ago

“Parked at Short stay2. Very busy, spaces tight and few and far between. Spent time driving around car park. Road near exit where we parked blocked by cars dropping off and picking up.”

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(Short Stay 2) - Posted 1 year ago

“Usually we have a hassle free experience when using the car parking service but alas this time it was not to be. When we arrived back in the wee hours and went to collect our vehicle from the premium meet & greet parking we were told our rear number plate had 'fallen off'......when I asked how it could have happened I was informed, in an abrupt manner, it happens all the time! The operative in formed me that the number plate was in the boot, marvellous🙄. So after many years of using the premium meet and great service without a hiccup, burp or fart my rear number plate had fallen off by its own accord, although generally speaking, and after taking advice, I dont accept this on a 2yr old car. Something obviously happened for my rear number plate to throw itself on the ground? Never the less I was left to incur the cost of refitting it. And the pityfull excuse of it had 'fallen off' doesn't really cut it and to be perfectly honest I would expect a better service from you, happy to discuss further👍”

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(Premium Meet And Greet) - Posted 1 year ago

“Having used premium meet and greet for years I find the recent price increases a case of greedflation and need to be challenged.”

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(Premium Meet And Greet) - Posted 1 year ago

“The service is very good. I enjoy the flexibility should I have to change my travel arrangements. However I sometimes find it difficult to access my account on line and also have had difficulty in contacting the service by phone. The prices are very high for the service provided.”

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(Premium Fast Track) - Posted 1 year ago

“Please make it easier for people to locate a parking space, wardens would be an idea protrolling site, it took me over half an hour to locate a space.”

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(Long Stay) - Posted 1 year ago

“Newcastle airport is great. Baggage really quick, Jet 2 staff fantastic. Security fully manned and doing the best they can BUT terribly overcrowded at peak morning slots means difficulty getting a coffee or sandwich or shop.”

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(Premium Meet And Greet) - Posted 1 year ago

“I have used Newcastle Airport car parks for many years on a regular basis, and always been highly satisfied with the service, when I book direct with the Airport. On my last visit I could only park in area L near Bus stop 14 as everywhere else was full. On my return and leaving the car park I noticed a very loud noise from my tyres due the sticky loose chippings stuck to the tyres. I had no option but to park on the road and scrape all the debris off the tyres. If you are charging normal prices for this car park it should be resurfaced.”

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(Long Stay) - Posted 1 year ago

“Expensive to stay but convenient”

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(Long Stay) - Posted 1 year ago

“Spot on to park here but deffintly should lower price for short stay within 3 days stay as a taxi would have worked out the same just the convenience of jumping in our own car was the only reason we paid the price.”

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(Long Stay) - Posted 1 year ago

“Service okay but increasingly concerned about value for money. Rather expensive.”

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(Short Stay 2) - Posted 1 year ago

“long stay car park is expensive but thankfully seems secure. drop off/collection charges are extortionate for only being on site for a few minutes - you are forcing people to drop off offsite and walking into airport due to high charge and draconian enforcement. long queues for passport control/security (although checks are necessary for all our safety) could be improved by more staff on duty. high charges for food etc within airport departure area are disappointing - exploiting a captive audience!!.”

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(Long Stay) - Posted 1 year ago

“reasonably good, quite expensive.no cover when walking from car park to the airport”

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(Long Stay) - Posted 1 year ago

“The site locality of the car is very convenient. The intercoms on entry and exit need repairing as 2 out 3 I tried did not work. The attitude of the staff member attending to the car park office was less than helpful and verging on rude”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,107 reviews