Newcastle Airport Reviews

Name: Newcastle Airport
Rating: 4.57

4.6 Rating 23,590 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 23,590 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 10th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the long stay space car parks nearer to the terminal were all blocked off with cones, boards saying full but they were practically empty. Also I paid over £50 for 4 days (with a discount code) which I thought was too expensive.”

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(Long Stay) - Posted 1 year ago

“Booking for parking online was fairly easy and instructions clear. However, on return to car park after our holiday, the exit machine swallowed my ticket and barrier failed to lift to let us out. It took around 5 minutes to get through to someone on the intercom. The operator finally let us out after confirming pre-booking payment had been made. No explanation was given.”

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(Short Stay 1) - Posted 1 year ago

“The passenger path from long stay was temporary but was very gravelley so differcult to pull a suitcase. I appreciate its only temporary but more could done.”

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(Long Stay) - Posted 1 year ago

“Good service shame prices are so high”

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(Short Stay 1) - Posted 1 year ago

“Whether using the self parking (Short stay 1) or Meet and Greet I have always found the car parking effortless and it feels secure. However the withdrawal of the shuttle bus to long stay makes it unusable if you have hold luggage to manage, which limits choice. The drop off charges are ridiculous. Its only £1.00 at Belfast International!”

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(Short Stay 1) - Posted 1 year ago

“expensive”

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(Short Stay 2) - Posted 1 year ago

“Courtesy buses not running 24/7 now which is inconvenient and consequently suitcase trollies getting left near to parked cars. Parking bays too narrow”

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(Long Stay) - Posted 1 year ago

“Travel through newcastle airport about 8 times per year outward journey from check in through security perfect but it is the return that is allways very poor. Everybody complains you allways wait ages for steps to arrive at aircraft. Then allways large queues at security very poor then allways long wait for baggage”

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(Short Stay 1) - Posted 1 year ago

“I love Newcastle airport, but the spaces are too tight, the distance from airport too far, and the bus service not effective. I was in car park 45 mins before I got to airport, trying to find a space & walking to airport. You need a decent multi-story.”

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(Long Stay) - Posted 1 year ago

“Not happy that £5 fee was kept when I cancelled my booking”

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(Short Stay 2) - Posted 1 year ago

“Great service and easy booking process. Prices used to be competitive but is quite expensive now compared to other airport parking. Their prices are based on demand and jump up the more people who book their cars in. If pricing could be better it would be 5 stars from me.”

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(Long Stay) - Posted 1 year ago

“All great except 9/10 occasions the bus is not available or simply parked up.”

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(Long Stay) - Posted 1 year ago

“No courtesy coach on arrival Poor signposting of parking areas”

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(Long Stay) - Posted 1 year ago

“No problems parking could be cheaper as of the current climate.”

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(Long Stay) - Posted 1 year ago

“Car park could do with resurfacing.could Park near to exit even tho plenty spaces”

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(Long Stay) - Posted 1 year ago

“Easy to access by rail, bus or car. Only issue being the rather high cost of long stay parking.”

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(Long Stay) - Posted 1 year ago

“Spaces are just too small”

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(Short Stay 1) - Posted 1 year ago

“Didn’t recognise our registration on way out. Had to ring office to raise barriers. Very frustrating!!”

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(Short Stay 1) - Posted 1 year ago

“One of the barriers to get into the car park was not working on the day we arrived which resulted in a large queue, however once into the long stay car park it was quick and easy to find a space. A few trolley parking areas would be helpful as when we returned there were a lot of abandoned trolleys in the car park causing obstructions to vehicles.”

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(Long Stay) - Posted 1 year ago

“Unable to collect a ticket on arrival which delayed our departure Easy to find parking spot but it would help if there was some indication of when bus was coming - intercom help very vague Feel cost is high but not in comparison to other airports”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 23,590 reviews