Newcastle Airport Reviews

4.6 Rating 23,510 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 23,510 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 22nd August 2023
CONNOR
Newcastle Airport 5 star review on 24th July 2023
WEBB
Newcastle Airport 2 star review on 26th August 2017
SPOOR
Newcastle Airport 2 star review on 23rd July 2017
JOHNSTON
Anonymous
Anonymous  // 01/01/2019
Price of parking has increased significantly but transport to terminal is virtually non existent.
Helpful Report
(Long Stay) - Posted 5 months ago
Carparking has plenty of choice and you can easily walk to the terminal, depending on how many bags you may have! Unfortunately, on my last trip! someone did bump into my front end, paint damage and reliant on the honesty of the other driver!
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(Long Stay) - Posted 5 months ago
Currently in the middle of a major refurbishment with security updates and plane side restaurants. Looking forward to seeing them finished
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(Premium Fast Track) - Posted 5 months ago
Newcastle airport parking is so expensive. Our holiday represents told us Newcastle airport is the most expensive in the country. We booked direct itwas a quick holiday so hence we booked only with a few days to fly so thought this was why it was expensive .Next Year in June 27th for two weeks we've been quoted £166 from this website. We will book a taxi.
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(Short Stay 1) - Posted 5 months ago
Even though I paid for the parking , when I tried to leave it came on screen that I owed £100 . It was resolved after 10 minutes of sitting at barrier waiting for a member of staff on intercom
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(Long Stay) - Posted 5 months ago
I waited 30 mins and there was no shuttle bus to take me to the airport - i would have just walked but the weather was awful - had to walk in the end! When i left i was also nearly charged for my parking again - had to press the help button and speak to someone to be let through the barrier.
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(Long Stay) - Posted 6 months ago
All parking is way too expensive, on top of the £58 for 3 nights, I paid £5 to drop the luggage off at departures because it was lashing it down.
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(Long Stay) - Posted 6 months ago
Too expensive. Tight parking spaces.
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(Long Stay) - Posted 6 months ago
Car park access & egress fine, bus transfer abismal we arrived back at 1 o'clock in the morning the weather was atrocious, we had to walk back to the car along with the rest of the passengers on the plane as the bus transport hadent started.
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(Long Stay) - Posted 6 months ago
Never reads my number plate properly. ANPR cameras/ software need upgrading
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(Short Stay 1) - Posted 6 months ago
Parking spaces need to be numbered as it can be difficult finding your car at night !
Helpful Report
(Short Stay 1) - Posted 6 months ago
There were no trolleys anywhere to be had and the bus service was not available at 4.30am so it was a long walk with a case and a cycle box. It's also getting far too expensive to park your car.
Helpful Report
(Long Stay) - Posted 6 months ago
Your product is fine and easy to use. But the cost are expensive don’t see why this should be?
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(Long Stay) - Posted 6 months ago
No problems parking or find the airport very expensive to park here. Hence three stars
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(Long Stay) - Posted 6 months ago
Direction signing for exiting car park is very poor. Pedestrian direction signing to and from terminal is very poor, particularly after dark. Locator signing for car park very poor making it difficult to locate your vehicle, particularly after dark.
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(Long Stay) - Posted 6 months ago
No clear signs for shuttle bus back to long stay and on arrival we waited so long for a bus, we eventually walked.
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(Long Stay) - Posted 6 months ago
Hard to find way around the car park and to find an empty space from those car park areas which are open. Very expensive (as all other airport carparks).
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(Long Stay) - Posted 6 months ago
Business lounge is really poor
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(Short Stay 1) - Posted 6 months ago
Despite booking parking in advance we had to drive around for about 8 mins to find a parking space, the spaces are tight and I ended up with scratches on one of my car doors on return to the airport. Took them around an hour to get our baggage from the plane to the terminal.. id avoid newcastle airport in the future.
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(Long Stay) - Posted 7 months ago
Parked at Short stay2. Very busy, spaces tight and few and far between. Spent time driving around car park. Road near exit where we parked blocked by cars dropping off and picking up.
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(Short Stay 2) - Posted 7 months ago
Newcastle Airport is rated 4.6 based on 23,510 reviews