Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,646 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking was signposted and easy to find, took a few rows before we found a space. Biggest problem is the cost of the parking, far too expensive for what is provided.”

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(Short Stay 2) - Posted 2 months ago

“Convenient but very expensive”

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(Long Stay) - Posted 2 months ago

“Parking works really well and is hassle free but seems very expensive when compared to other airports I have used. Could you try to bring your prices down maybe?”

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(Long Stay) - Posted 2 months ago

“Good metro transport links but Expensive parking charges and more passport control booths/machines as a complete bottle neck when returning (not good).”

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(Long Stay) - Posted 2 months ago

“Service from reception is brilliant but as for it being advertised as a meet and greet is just false. We were not meeted or greeted when we dropped the car off and we had to resort to looking around the car park for our car when collecting”

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(Premium Meet And Greet) - Posted 2 months ago

“Incredibly expensive in comparison to other airports”

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(Long Stay) - Posted 3 months ago

“Too expensive should do discount deals”

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(Long Stay) - Posted 3 months ago

“The parking is fine, incredibly expensive, would be better if the machines read your number plate on exit and automatically lifted the barriers rather than have to put your ticket in if you had already paid”

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(Short Stay 1) - Posted 3 months ago

“Self check in has more staff doing very little compared to previous system. It's like queuing in a pub to pull your own pint ! Security in departures friendly and efficient. Arrivals rude and slightly power crazed. Gate number not given soon enough, forced to stay in departure area without enough seats - had to sit on floor for an hour or spend more money in concession to find a seat. This appears to be a UK airport thing now , not just Newcastle but it's cynical and not a good customer experience. The car parking was fine , a bit too expensive but at least it's onsite and not gravel. Back again at the end of August wondering wether to bring some folding chairs.”

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(Long Stay) - Posted 3 months ago

“59 quid to park for a day what a rip off but like everything else at airport they have your pants down £7.50 a pint £12.50 a glass of wine food well overpriced”

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