Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,106 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The parking is too expensive”

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(Long Stay) - Posted 9 months ago

“We used mid stay for a week - walk to terminal about 10 mins - depending on where you are in the car park Easy to use and to get to Very expensive over £100 for a week !!!”

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(Short Stay 2) - Posted 9 months ago

“Could not exit the car park with the ticket that was issued on entrance. Had to speak to person who was on call, confirmed my details and then remotely lifted the barrier allowing my exit”

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(Short Stay 2) - Posted 9 months ago

“Walk not too far. Drive around a lot to find a space. Used to be regular busses, but didn’t see one.”

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(Long Stay) - Posted 9 months ago

“Usually great BUT this time our ticket didn’t allow us to leave automatically. Booked directly with Newcastle airport parking so disappointing that we had to sit there while they found the pre paid booking before they raised the barrier to let us out. No sign of a bus anywhere near when we arrived or returned so had to walk the full distance both ways. Again, disappointing.”

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(Long Stay) - Posted 9 months ago

“Apart from the rip off prices especially for parking Newcastle Airport is quite good”

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(Long Stay) - Posted 9 months ago

“Pre Booked in advance to Short Stay 2 Easy access on arrive . Not so on our return where the tickets M/c insisted we pay and extra £250 on top of our pre Booked price to Exit the car park. Once home manage to finally get a refund for the extra cost . But something you can do without after a delayed flight !!!”

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(Short Stay 2) - Posted 9 months ago

“It's not cheap but the parking was ok although spaces are tight.”

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(Short Stay 1) - Posted 9 months ago

“Booked in advance a parking space as i am disabled and no parking spaces anywhere in the car park when we got their very disappointed”

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(Short Stay 1) - Posted 9 months ago

“Easy to book and use. Think it’s quite expensive, especially as the last few times we have been to the airport for a very early morning flight, we have only seen the shuttle bus parked up. Not once have we seen it running.”

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(Long Stay) - Posted 9 months ago

“Easy to book however barrier failed to open when leaving the car park. Ended up having to reverse away from exit gate, park up and sort in the office. Luckily it was 2:00 in the morning and not busy.”

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(Long Stay) - Posted 9 months ago

“It’s quite expensive! I’m flying from Edinburgh to the Canaries this month, and the parking alone is literally half the price of the flight. You’ve really priced yourself out of the market.”

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(Short Stay 2) - Posted 9 months ago

“Very expensive compared to other airports. Having car park closed and full signs on when theres loads of spaces Bus wasnt running either from long stay”

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(Long Stay) - Posted 10 months ago

“Normally I would have rated the airport as a five but on the last occasion using the fast track parking l was only able to park under a lamppost. On my return my vehicle was covered in bird droppings, this being a brand new vehicle and the lasting damage caused I was not too pleased, I reported this on feedback and was informed engineering would look into the problem. Needs sorting when customers are paying a premium for better all round parking!”

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(Premium Fast Track) - Posted 10 months ago

“I felt the car was secure so I was happy in that respect however I couldn’t believe how much the cost had increased , the price has practically doubled since last year , £136 for a week is a bit extortionate”

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(Short Stay 2) - Posted 10 months ago

“Every was great until we tried to exit the car park and were told to pay over £100 for parking when we had pre paid over a month previously .”

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(Long Stay) - Posted 10 months ago

“Very expensive but done the job”

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(Long Stay) - Posted 10 months ago

“I have used Newcastle airport parking for many years however I feel the cost of parking has risen significantly and is becoming unaffordable. I travel several times a year and will not be able to continue to access parking at current prices which is a shame and I would not recommend either.”

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(Long Stay) - Posted 10 months ago

“We used to use meet and greet when it was the hut on the same side as the terminal...you pulled up outside the hut handed your keys in then when you landed your car was waiting outside the hut for you...since the change to posh new meet and greet..price has gone up alarmingly...and now when you land back...we had to walk a good way to find our car...unless its parked close by...it is now cheaper to get an uber there and back than to park at the airport and with £40 change”

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(Premium Meet And Greet) - Posted 10 months ago

“far too expensive”

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(Long Stay) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 25,106 reviews