Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,415 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parking bays not wide enough”

Helpful Report

(Short Stay 1) - Posted 5 months ago

“Used the meet and greet parking which was excellent, friendly and helpful staff. Check in with Easyjet was easy. Unnecessary long track through a labyrinth at security ( don't understand why this can't be adjusted at quieter times) had to remove all phones and I pads for extra screening which completely negates the advantage of leaving them in the bag. Used the Bar11 which was quiet good. Apart from security everything was fine.”

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(Premium Meet And Greet) - Posted 5 months ago

“A lot better than Manchester”

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(Short Stay 1) - Posted 5 months ago

“Easy to book and enough spare parking spaces. Pedestrian routes from car parks could be better defined and made more user friendly with gentle ramps for suitcases and better crossing places at roundabouts in particular.”

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(Long Stay) - Posted 5 months ago

“Very easy website to navigate. Clear signage into the car park. No problem getting in to park our car and the same getting out on our return out.”

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(Short Stay 1) - Posted 5 months ago

“Carpark is secure and staff are helpful. My parking ran out at 8pm but i was not able to leave airside until after 8pm. It was not clear if I had any wiggle room so had to try and rush down to long stay carpark. No bus was there and tried to walk down as no bus at terminal (Don't walk no pedestrian access as i found out !). It was OK in the end but no clarity on how long you have if plane is running late. Everything else is positive about Newcastle airport”

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(Long Stay) - Posted 5 months ago

“Would be a 5 star but prices are still high compared to other airports. But can't complain as we were 5 hours late due to cancellation of return flight,so grateful for no extra charge”

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(Long Stay) - Posted 6 months ago

“No problem, just had to wait 10 minutes for the car park bus.”

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(Long Stay) - Posted 6 months ago

“Although I did not find it difficult to find or access”

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(Long Stay) - Posted 6 months ago

“I’ve given a 4* review because the parking at £112 (discounted) for two weeks, off peak - is outrageously expensive. However airport check in and security was quick and easy. There was a singer performing in the departure lounge - which was very loud for early morning. The duty free was well stocked with offers, and had plenty of options for food and drink.”

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(Long Stay) - Posted 6 months ago

“Parking easy good signage”

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(Long Stay) - Posted 6 months ago

“Everything went smoothly and to plan.”

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(Long Stay) - Posted 6 months ago

“I've never had any issues in parking at this airport. Works exactly as you'd expect, no muss, no fuss.”

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(Long Stay) - Posted 6 months ago

“Airport parking in short stay 2 is in reasonable distance to the airport.However the cost of parking even with a discount is so expensive.We have just booked parking in short stay 2 for 5 days in February and it was £76 even with a 20% discount.Outrageous prices. Need to review your prices or we may have to look at other options.”

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(Short Stay 2) - Posted 6 months ago

“Very expensive”

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(Long Stay) - Posted 6 months ago

“You provide a really good service, just a wee bit pricey. In my opinion.”

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(Short Stay 1) - Posted 6 months ago

“Close to terminal so very handy. Only gripe is it should have better signage to the carpark”

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(Premium Meet And Greet) - Posted 6 months ago

“Always use the parking in Newcastle airport in the short stay and you can easily walk to the terminal, outside main holiday periods usually plenty of spaces in main holiday sometimes struggle to find a parking place close to the terminal and I find the parking spaces very small and too close to the opposite row when driving out and found to be expensive compared to other airports, other than that no problems.”

Helpful Report

(Short Stay 1) - Posted 6 months ago

“Love the fact that all the parking is within walking distance of the terminal; would prefer to use Short Stay 2 but have given up after one occasion turning up and having to drive round and round looking for a space; love the free drop off when taking daughters to the airport - sets Newcastle Airport apart from others.”

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(Long Stay) - Posted 6 months ago

“It’s easy to book and have always found a space might be a bit expensive at times though”

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(Long Stay) - Posted 6 months ago

Newcastle Airport is rated 4.6 based on 26,415 reviews