Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,908 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A clean modern airport, not too busy. A particular bonus was being able to book ahead to use the short stay car park for long stay parking. This meant only a short walk to and from the terminal. One minor glitch on our return was that our car number plate had been incorrectly read by the barrier camera when we originally entered, so the barrier did not raise automatically as we tried to exit. There was a short delay before our call was answered - it was late on a Sunday evening - but the problem was soon resolved and we were on our way.”

Helpful Report

(Short Stay 1) - Posted 6 months ago

“Think the parking charge is very expensive compared to Edinburgh & Teeside. Would leave my car more often if it was cheaper. Sometimes it’s cheaper to get taxi in & out.”

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(Long Stay) - Posted 6 months ago

“On leaving for some reason we were going to be charged a daily rate 😱😱😱we contacted the office with our booking reference & the gate was lifted no apology from the operator or further contact doesn’t take much to say sorry about the mistake.”

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(Short Stay 1) - Posted 6 months ago

“My favourite North East airport”

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(Premium Meet And Greet) - Posted 6 months ago

“Found it a bit expensive, taxi would have been cheaper. Also was concerned I would not get parked. No information about what to do if all the spaces are taken on the day and tome I booked.”

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(Short Stay 1) - Posted 7 months ago

“Parking at Newcastle airport is great and a good start to your holiday especially if you have an early morning flight as we did recently. However, I do wish they would reduce the cost. we park and fly from other airports and the cost is so much cheaper. We will only book into Newcastle Airport when we have a promo code beacuse of the cost, which is a shame but family and friends say the same thing.”

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(Long Stay) - Posted 7 months ago

“Always plenty of parking available, but they seriously need to review their charges as it is very expensive to park at Newcastle airport. It's probably down to a lack of competition in the immediate area.”

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(Short Stay 1) - Posted 7 months ago

“Not enough spaces to park. We spent 3/4 of an hour going round and round. There were spaces in the closed sections. My partner is disabled and we found it hard to find a space. Why is it that these areas that have disabled are closed?”

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(Long Stay) - Posted 7 months ago

“Good all round, parking extortionate, parked 3 miles away for free, and got taxi in, or park and ride on the metro... Stop ripping people off... 😉”

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(Long Stay) - Posted 7 months ago

“Staff always pleasant but as they drive my car to park it I feel it would be nice if they actually brought it back for me as well, save trailing across the car park with luggage.”

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(Premium Meet And Greet) - Posted 7 months ago

“Good spacious car park. Always book long stay, always struggle to find a space no matter what time/month I go. Only reason I havnt gave 5 star”

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(Long Stay) - Posted 7 months ago

“Prices are getting expensive, compared to other airports .”

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(Long Stay) - Posted 7 months ago

“I felt it was quite expensive and places were limited”

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(Long Stay) - Posted 7 months ago

“Very good access to terminal, exit barrier did not operate automatically but was opened by the operator without any issue.”

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(Short Stay 1) - Posted 7 months ago

“Great service, only downside is very expensive.”

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(Premium Meet And Greet) - Posted 7 months ago

“Getting to expensive the prices seem to be going up”

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(Short Stay 2) - Posted 7 months ago

“Got in through the barrier no problem to find a lot of the car parks closed. We ended up in A it felt like miles away lugging suitcases.”

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(Long Stay) - Posted 7 months ago

“Great experience until we flew back and tried to exit the car park. Although we had bought a pre paid ticket the barrier didn’t lift and the machine told us we owed £290. It was resolved when we pressed the intercom and spoke to someone but at 2.30am it is not a welcome problem to have to sort out.”

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(Short Stay 1) - Posted 7 months ago

“Straightforward”

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(Short Stay 2) - Posted 7 months ago

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

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(Long Stay) - Posted 7 months ago

Newcastle Airport is rated 4.6 based on 24,908 reviews