Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,415 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“4 stars as carpark can be expensive for a weekend but long term is good value.”

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(Long Stay) - Posted 7 months ago

“Nice and clean, could do with slightly cheaper parking fees. Security is usually quite swift”

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(Premium Meet And Greet) - Posted 7 months ago

“Larger bus shelters for courtesy bus would be welcome and parking charges are getting far more expensive for long stay, otherwise happy with airport parking.”

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(Long Stay) - Posted 7 months ago

“Arriving in the dark about 4am I managed to take a wrong turn and landedup in the Short Stay. It took me some time to rectify this until I eventually found my way on foot to your drop off point. Here I was given instructions on how to extracate myself with charge from where my car was parked. I appreciate that the error was mine in the first place - but if driving alone in the dark it is not easy to follow the istructions given on the reservation confirmation. Once I was in the right place I have no complaints whatsoever about the service”

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(Premium Meet And Greet) - Posted 7 months ago

“quick and easy cheerful staff only downside charges are now starting to get very expensive”

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(Long Stay) - Posted 7 months ago

“Can get very busy at times, but since the last changes to security, it seems a lot better. The staff are much more pleasant than a few years ago, not shouting and being rude, as some were!”

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(Short Stay 1) - Posted 7 months ago

“im a disabled, its disappointing there is no clear signage to where I am able to park.”

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(Long Stay) - Posted 7 months ago

“all good, but very expensive”

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(Long Stay) - Posted 7 months ago

“Very expensive parking at Newcastle Airport unless you get a deal. It is sometimes cheaper to book a hotel and parking! Public transport is not an option if you have a night flight. Short stay car park was ok.”

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(Short Stay 2) - Posted 7 months ago

“Ok no problems”

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(Long Stay) - Posted 7 months ago

“Easy accessible airport. Good parking. A little old fashioned inside, however everything functions well. Very friendly.”

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(Premium Meet And Greet) - Posted 7 months ago

“The airport parking is good, but very expensive. Parking is the most expensive part of our breaks abroad.”

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(Short Stay 1) - Posted 7 months ago

“Easy access and booking process with the benefit of on site parking”

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(Long Stay) - Posted 7 months ago

“Good airport but carousel blocked on our return trip and it took about a hour to get back through airport. Could do with more e-gates to deal with long queues.”

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(Short Stay 1) - Posted 7 months ago

“As always staff and parking first class. Although I was a little disappointed at the state of my car when collected. It was covered with dandelion seedlings.”

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(Premium Meet And Greet) - Posted 7 months ago

“Tried to book in on line but didn’t recognise our flight. Not a major problem”

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(Premium Meet And Greet) - Posted 7 months ago

“Great service and staff”

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(Premium Meet And Greet) - Posted 8 months ago

“Good clearly signed parking”

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(Short Stay 1) - Posted 8 months ago

“Very convenient parking, usually just a 5 minute walk to the departure terminal. However, prices seem to have risen beyond inflation especially in school holidays. It's now reaching a point where taxis are becoming a cheaper option.”

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(Long Stay) - Posted 8 months ago

“Some of car parks difficult to navigate and when have pushchair and cases dont want to have to walk long way round to get to path Car parking safe and secure but bit pricey”

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(Short Stay 2) - Posted 8 months ago

Newcastle Airport is rated 4.6 based on 26,415 reviews