Newcastle Airport Reviews

4.6 Rating 23,589 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 23,589 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 22nd August 2023
CONNOR
Newcastle Airport 5 star review on 24th July 2023
WEBB
Newcastle Airport 2 star review on 26th August 2017
SPOOR
Newcastle Airport 2 star review on 23rd July 2017
JOHNSTON
Anonymous
Anonymous  // 01/01/2019
We decided to try long stay this time but will Not do so again ! We struggled to find a parking space, the bus took ages to arrive and on the return journey we actually walked back to the car as no bus arrived! Then the barrier did not recognise the number plate so we had to ring for assistance Meet and Greet much better and worth the extra money
Helpful Report
(Long Stay) - Posted 7 months ago
Security area was a shambles in September long queues for early morning flights backed up to the lift areas. Took over an hour to get through. Need to get that sorted. Parking was ok but still pricey even with 10% off on the latest offer.
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(Premium Meet And Greet) - Posted 7 months ago
Initially sat nav guided us to wrong location, we used post code On paper work provided. Once this was rectified arrival and departure at Meet and greet was seamless.
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(Premium Meet And Greet) - Posted 7 months ago
This is an airport that conveniently located for me. We found the airport overall very scruffy and in need to an overhaul. The parking here was great.
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(Short Stay 1) - Posted 7 months ago
I changed my booking and still waiting for a rebate? Can you help please
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(Long Stay) - Posted 7 months ago
So easy, no problem s at all.
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(Premium Meet And Greet) - Posted 7 months ago
Easy to book and was cost effective for our short journey out of the airport. Signposting was confusing upon arrival.
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(Long Stay) - Posted 7 months ago
Parking was very easy, well sign posted but all car park we’re showing full so took some time to find a space. Also not impressed with the price rise same time last year i was charged approximately £65 this year it was £95 well above inflation rise in cost, could someone explain the rise. An unsatisfied customer.
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(Long Stay) - Posted 7 months ago
Easy to find a parking space close to the terminal and check in was very quick. However on the day we travelled the delays at scanning boarding pass and security were horrific.
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(Short Stay 2) - Posted 7 months ago
Took me a little time to find a space which caused some concern but once parked it was only a very short walk to the terminal.
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(Short Stay 1) - Posted 7 months ago
I landed in Newcastle airport, from plane seat to car seat took 8 mins! Great, easy service.
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(Short Stay 2) - Posted 7 months ago
Trouble free parking, we got a shuttle bus to the airport however on our return we walked to the car as it was only approx 5 min walk. Ticket barriers worked fine going in and coming out, will definitely use the service again.
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(Long Stay) - Posted 7 months ago
We have used this service many times over the years. The service is fast and efficient. However between April and September the cost has rocketed by over 30%. This is making me consider using taxis next time.
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(Premium Meet And Greet) - Posted 7 months ago
Good service
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(Long Stay) - Posted 7 months ago
Easy to use; facilities ok, good connections to Europe.
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(Premium Meet And Greet) - Posted 7 months ago
Very expensive to park a car for 10 days
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(Long Stay) - Posted 7 months ago
Couldn't be easier to use but signage indicating available spaces could be improved.
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(Long Stay) - Posted 7 months ago
I book the car park every time we fly out of Newcastle airport just wish that you would give an extra discount for regular users xx
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(Long Stay) - Posted 8 months ago
Only negative was price seems expensive if you want people to use airport
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(Short Stay 1) - Posted 8 months ago
We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?
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(Short Stay 2) - Posted 8 months ago
Newcastle Airport is rated 4.6 based on 23,589 reviews