Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,110 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good spacious car park. Always book long stay, always struggle to find a space no matter what time/month I go. Only reason I havnt gave 5 star”

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(Long Stay) - Posted 9 months ago

“Prices are getting expensive, compared to other airports .”

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(Long Stay) - Posted 9 months ago

“I felt it was quite expensive and places were limited”

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(Long Stay) - Posted 9 months ago

“Very good access to terminal, exit barrier did not operate automatically but was opened by the operator without any issue.”

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(Short Stay 1) - Posted 9 months ago

“Great service, only downside is very expensive.”

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(Premium Meet And Greet) - Posted 9 months ago

“Getting to expensive the prices seem to be going up”

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(Short Stay 2) - Posted 9 months ago

“Got in through the barrier no problem to find a lot of the car parks closed. We ended up in A it felt like miles away lugging suitcases.”

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(Long Stay) - Posted 9 months ago

“Great experience until we flew back and tried to exit the car park. Although we had bought a pre paid ticket the barrier didn’t lift and the machine told us we owed £290. It was resolved when we pressed the intercom and spoke to someone but at 2.30am it is not a welcome problem to have to sort out.”

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(Short Stay 1) - Posted 9 months ago

“Straightforward”

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(Short Stay 2) - Posted 9 months ago

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

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(Long Stay) - Posted 9 months ago

“Short Stay Car Park 1 great to use and easy to find a space. However when leaving the machine did not recognise my ticket (again) resulting in a delay as other cars obviously had the same problem.”

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(Short Stay 1) - Posted 9 months ago

“The car parks are in the site of the airport. It’s easy access to all Car parks with a free bus service to and from the airport . During school holidays the car parks are very busy . In recent times the cost of car parking has rose considerably however on occasions discount codes are available online which help to reduce the cost .”

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(Long Stay) - Posted 9 months ago

“It was fine once we had sorted out the issue of being charged even though we had already payed online. But the person who was on call sorted it out quickly”

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(Short Stay 2) - Posted 9 months ago

“Was a pretty good service , the barrier would not work on leaving tried numerous times and couldn’t hear the instructions from the help button but went into the ports cabin and got sorted straight away”

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(Long Stay) - Posted 9 months ago

“No issues with parking for the week. Very straightforward and easy.”

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(Long Stay) - Posted 9 months ago

“Would’ve given full stars but on arriving back the security barrier wouldn’t lift. It was asking us for £175 when I’d paid £110. The man in the office sorted it when I showed him my order on my phone. It was Friday 4th October - Friday 11 but at your end it had until Saturday 12. Though how one more day would’ve cost £65 I don’t know. First time we’ve had anything like this but at least it was sorted .”

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(Long Stay) - Posted 9 months ago

“Expensive but does what it says on the tin”

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(Short Stay 2) - Posted 9 months ago

“Quick and easy, but very expensive…”

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(Short Stay 1) - Posted 9 months ago

“Handy to the airport, even long stay is within walking distance. On a wet day buses run frequently to and from the terminal.”

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(Long Stay) - Posted 9 months ago

“Everything was spot on easy access and bus was only 5min. Wait . We use long stay parking and never have a problem”

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(Long Stay) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 25,110 reviews