Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,910 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,910 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parking was very easy and convenient, although a little expensive”

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(Long Stay) - Posted 8 months ago

“Easy booking”

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(Short Stay 1) - Posted 8 months ago

“Efficient and friendly service”

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(Premium Meet And Greet) - Posted 8 months ago

“Parking is now extortionate!! We will be making alternative arrangements next time”

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(Long Stay) - Posted 8 months ago

“It's a good car park, easy to find a space and a short walk to the terminal, BUT prices have doubled over the last few years.”

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(Long Stay) - Posted 8 months ago

“Very easy to book and park. The only complaint is there are never any buses to take you up to the terminal.”

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(Long Stay) - Posted 8 months ago

“Everything ran smoothly from arriving at the airport car park to boarding the plane and taking off. On arrival again all smooth, passport control was quick and bags didn’t take too long to arrive. The only negative comment we had was the lack of seats available, throughout the airport. All in all was a good experience.”

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(Long Stay) - Posted 8 months ago

“Car park close to airport in short stay 2”

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(Short Stay 2) - Posted 8 months ago

“Great service Only problem is the last 2 times I've used it on check out at the barrier it asks for payment when I've already paid. So have to go over to the Booth.”

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(Long Stay) - Posted 8 months ago

“The airport is ok but the parking is very expensive”

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(Long Stay) - Posted 8 months ago

“Everything was perfect until we collected our vehicle to leave the car park.On entering the ticket to leave it requested I use my credit card to pay an amount of £370 for parking.This was after I had prepaid in full before my trip.Not good & delayed me whilst I sorted it out via the phone line.Some people might have mistakenly paid this at 2am in the morning whilst not fully compos mentis.”

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(Short Stay 2) - Posted 8 months ago

“Good automated service. One issue with the car park short stay 1, the pedestrian exit close to the doubletree hotel. There is no access for suitcases, the parking bay next to the pedestrian exit should be designated no parking.”

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(Short Stay 1) - Posted 8 months ago

“We always prepay our parking which does save you money. We do find that Newcastle airport carpark is very expensive compared to Leeds Bradford, this may be down to the lack of competition in the immediate area. The other issue we have is that even though we prepay the barrier does not let you out which means you have to contact the control room and give your booking details in order to get out. We do like using Newcastle airport car parks but you never receive any discount vouchers for been a regular and a price review is well overdue.”

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(Short Stay 1) - Posted 8 months ago

“Great but far too expensive”

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(Long Stay) - Posted 8 months ago

“Sorry but the service is not quite as good as in has been in the past --awarkwardly parked car and the seat __please put it back where it was”

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(Premium Meet And Greet) - Posted 8 months ago

“Costs have gone up significantly over the past few years, however the process of booking, arriving and departing was simple and hassle free.”

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(Short Stay 2) - Posted 9 months ago

“Car Park very busy with people using the free minutes for picking up and dropping off”

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(Short Stay 2) - Posted 9 months ago

“Parking is good but on busy traveling days you could have a fair walk to the terminal.”

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(Long Stay) - Posted 9 months ago

“Provided Great service well done”

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(Short Stay 2) - Posted 9 months ago

“Meet and greet parking was excellent as was check in and security.the toilets in check in always let it down.on return really long queue at passport control.in factory when we got to baggage claim the next flight was on our carousel.overall good experience.”

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(Premium Meet And Greet) - Posted 9 months ago

Newcastle Airport is rated 4.6 based on 24,910 reviews