Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,415 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“From booking then arriving at the shortstay one car park which was at a reasonable priced. the airport itself was spotlessly clean and the custom officers were really fast and very cheerfull would highly recommend two friends and family”

Helpful Report

(Short Stay 1) - Posted 8 months ago

“Generally easy to use all facilities at the airport. However, we regret the removal of the valet parking at Hiton Doubletree. That was an excellent service which didn't restart after Covid.”

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(Premium Meet And Greet) - Posted 8 months ago

“The parking is fine, the cost is getting a touch heavy.”

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(Long Stay) - Posted 8 months ago

“Quite busy but we always find a parking space”

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(Short Stay 1) - Posted 8 months ago

“Easy for us to get to.”

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(Short Stay 1) - Posted 8 months ago

“Parking system good but always have to go to the office to get out despite being pre booked and prepaid”

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(Long Stay) - Posted 8 months ago

“Very helpful staff only one problem,when we arrived back at about 11pm which was a very wet and windy night the pick up point for bus to carpark wasn't very well signed”

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(Long Stay) - Posted 8 months ago

“Good onsite parking, just a shame the prices are now extortionate compared to other airports eh Edinburgh”

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(Long Stay) - Posted 8 months ago

“Easy to find the entrance, but very short on parking spaces. Took about 10 minutes driving around to find one. Easy exit procedure.”

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(Long Stay) - Posted 8 months ago

“Easy access into the car park. Very close to the terminasl. Cost about £100 for a week. Reasonable price compared to other airports”

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(Short Stay 2) - Posted 8 months ago

“The signage as you approach the roundabout to enter Newcastle Airport for parking areas should be immediately signposted as you turn on the roundabout we were in Parking 2 area and found you can easily get in the wrong lane and then we had to reverse. As you turn the roundabout it should be on the floor and road signage so no confusion whatsoever.”

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(Short Stay 2) - Posted 8 months ago

“Parking distance was close enough to walk to the terminal without needing to wait for the bus to take us and the price was good. Tuere was 0lenty of space to park and with paying in adcance the process was easy to use. My only negative comme t would be that the car park was that well signposted so we ended up passing the car park and having to drive around before figuring out where it was”

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(Long Stay) - Posted 8 months ago

“Newcastle airport is brilliant. It has fabulous amenities and the aspire lounge was brilliant. I pre-paid for parking but when we exited - the barrier was requesting a £90 payment although we were well within our booked time. The call button wasn’t working so my husband had to go into the building for assistance. This caused cars to pile up behind us beeping which was a nightmare.”

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(Long Stay) - Posted 8 months ago

“General good operation. Better signing that directs to zones with spaces would improve experience.”

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(Long Stay) - Posted 8 months ago

“Access easy, car kept safe plus finding and leaving easy thanks”

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(Long Stay) - Posted 8 months ago

“All very good. Only criticism is the cost, very few good deals to be had nowadays.”

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(Short Stay 2) - Posted 8 months ago

“The car parking at Newcastle Airport is easy to book and use. The car parks are nicely tarmaxed now. The only negative is the price. Since the car park areas have been upgraded the prices have more than doubled, making the cheaper option , to use a Taxi.”

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(Long Stay) - Posted 8 months ago

“Bustling airport, drop off and pick up is now a problem. I usually use the parking when going on holiday which I find very good. Recently I needed to collect my daughter after a trip. What an absolute nightmare. Cars parked all over the approach as there is no waiting on site. Extremely poor for locals and visitors”

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(Long Stay) - Posted 8 months ago

“Facilities are good as is the shuttle bus to the Terminal but if prices continue to increase any further I doubt if we will use the parking in the future.”

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(Long Stay) - Posted 8 months ago

“Seamless, but expensive.”

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(Long Stay) - Posted 8 months ago

Newcastle Airport is rated 4.6 based on 26,415 reviews