Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided Great service well done”

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(Short Stay 2) - Posted 9 months ago

“Meet and greet parking was excellent as was check in and security.the toilets in check in always let it down.on return really long queue at passport control.in factory when we got to baggage claim the next flight was on our carousel.overall good experience.”

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(Premium Meet And Greet) - Posted 9 months ago

“Positives. Plenty of parking spaces. Reliable bus service. Negatives. Cost, it had gone from £40 to £100 in a couple of years. Number plate camera not reading plate correctly resulting in having to stop and get the ticket validated to get out.”

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(Long Stay) - Posted 9 months ago

“I'm very happy to use the Newcastle airports official carpark mainly due to its convenience. I only have one gripe and I do think over the years the cost has become a little to steep even with the discount codes, if you can get them to work. As a business you know you have a captive audience and you know this is a big cost to your traveller. I believe you are exploiting this! Please bring your prices down, you will still get the custom, but custom from people who think they are getting a good deal from a company that cares and not form one perceived to be taking their eyes out.”

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(Long Stay) - Posted 9 months ago

“Easy to book for the required dates. A liitle bit overpriced and would have appreciated some sort of discount as a public service employee. Plenty of spaces to choose from but clearer signage and lighting would have been useful when picking up the car in the middle of the night.”

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(Long Stay) - Posted 9 months ago

“Excellent service 👍”

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(Premium Meet And Greet) - Posted 9 months ago

“Drop off and collection went smoothly. It is however comforting to know that there are staff on site “human beings” …whatever next😂…to help if you have a problem. Keep up the good work.”

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(Short Stay 2) - Posted 10 months ago

“Great service, although the price of onsite parking is now ridiculous. No need for such high pricing.”

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(Premium Meet And Greet) - Posted 10 months ago

“Car park extremely busy but we did find a space We walked to the terminal instead of waiting for the bus but did see it in action Paths were well maintained and easy to use”

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(Long Stay) - Posted 10 months ago

“I have used the Newcastle Airport Meet & Greet service since its inception and found the service excellent. My only disappointment is with the charges which, like all airport parking charges, have increased considerably.”

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(Premium Meet And Greet) - Posted 10 months ago

“Booking parking was easy and everything worked out ok. It’s not cheap but it was very convenient.”

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(Short Stay 1) - Posted 10 months ago

“I booked direct with the Airport in the Long Stay car park which was very easy, and everything was very efficient regarding entry and departure.”

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(Long Stay) - Posted 10 months ago

“No problem parking and with bus link, my issue is the astronomical parking charges incurred. I think this needs addressing.”

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(Long Stay) - Posted 10 months ago

“Good value parking, on the doorstep, no need for a 15 bus ride from car to departures”

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(Short Stay 2) - Posted 10 months ago

“Great parking facilities , speedy check in , helpful staff , good facilities”

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(Premium Meet And Greet) - Posted 10 months ago

“Very close to airport which is great but very few spaces available. Also had an issue with getting out though we were within the booking time but it was resolved when we pressed the help button. Would use again but go for the longer stay car park as it’s just as close and lots more spaces.”

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(Short Stay 2) - Posted 10 months ago

“No problems but very expensive especially the nearer you get to your dates for some strange reason”

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(Premium Meet And Greet) - Posted 10 months ago

“Airport is fine used many times cost of parking has gone to extortionate rates over the past couple of years , it’s now about double to park from what it was No Excuses JUST GREED”

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(Long Stay) - Posted 11 months ago

“The parking is great as just a quick walk to the airport. Our only issue was that we pre-paid then at the barrier the machine tried to charge us £176. I had to go to the customer services, impressed it was open at 1 am in the morning and the staff were very helpful so we got out without having to pay twice”

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(Long Stay) - Posted 11 months ago

“Parking was easy, ticket at barrier, plenty spaces, although further away from terminal but plenty bus stops to transfer with all our cases. Only issue we had was on return, waited so long for transfer bus back to car park, we ended up walking. Wasn't too far. Used ticket to get out. All very simple and easy.”

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(Long Stay) - Posted 11 months ago

Newcastle Airport is rated 4.6 based on 24,914 reviews