Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,115 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Everything was spot on easy access and bus was only 5min. Wait . We use long stay parking and never have a problem”

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(Long Stay) - Posted 9 months ago

“Parking all ok except I think it's expensive”

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(Long Stay) - Posted 9 months ago

“Good for convenience but becoming very expensive. When it becomes cheaper to take a taxi each way for a round trip of 70 miles than pay for a week's parking it becomes something of a dilemma. Cheaper parking alternatives will be considered as will arrangements with friends for taking each other to the airport as the needs arise on a rota basis.”

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(Short Stay 2) - Posted 9 months ago

“Super valet parking, if somewhat expensive for a regional airport. The cost now brings the Taxi back into consideration.”

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(Premium Meet And Greet) - Posted 9 months ago

“Good service Not sure where car was actually parked had miles on it”

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(Premium Meet And Greet) - Posted 9 months ago

“Having booked the short stay car park prior to travelling I was shocked when exiting to be told I owed £256 for 7 days. However, this was quickly sorted out via the help of the car park control office who said there’d been a computer issue”

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(Short Stay 1) - Posted 9 months ago

“Have used this service for many years and it has always worked perfectly. We only use Newcastle airport to fly as we like the airport and services provided and we are able to drive there in 45 minutes to leave our car and start our holiday. One slight glitch this year was that on trying to exist the car park when I inserted my ticket, the machine reacted as if I had not prepaid for my 2 weeks parking and tried to charge me 312.00 for my stay. I pressed the help button and explained what was happening to the operator. He checked my registration which confirmed that I had already prepaid for my stay and lifted the barrier. All resolved quickly but did shock me at first. Mistakes happen but resolved quickly and will use the long stay parking again next year.”

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(Long Stay) - Posted 9 months ago

“Easy to use parking and reasonably priced (unlike many!) Good facilities and easy through security etc. The only downside is the lack of space in the lounges - paying customers seem to get priortity over those of us who actually have a pass - and that's wrong!”

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(Premium Meet And Greet) - Posted 9 months ago

“Nice airport but once you go air side like all other UK airports prices to eat and drink are ridiculous”

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(Short Stay 1) - Posted 9 months ago

“Good parking facilities but arrived at 4am, approach was quite dark, struggled to see signage to short stay car park 2, would be better to be more illuminated. Also car parking is becoming quite expensive”

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(Short Stay 2) - Posted 9 months ago

“Parking is quite expensive and our number plate was read incorrectly by the ANPR system, this lead it to ask for payment as if we had just pulled up and parked. Had to press the button for assistance. Note* if it does this, and this is the second time it’s happened, make sure you have your booking ref handy. Airport itself was actually disgusting, toilets were the worst I’ve seen in 30 years of going to this airport and the bar areas are simply not cleaned during busy times.”

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(Short Stay 1) - Posted 10 months ago

“The parking was very easy and convenient, although a little expensive”

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(Long Stay) - Posted 10 months ago

“Easy booking”

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(Short Stay 1) - Posted 10 months ago

“Efficient and friendly service”

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(Premium Meet And Greet) - Posted 10 months ago

“Parking is now extortionate!! We will be making alternative arrangements next time”

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(Long Stay) - Posted 10 months ago

“It's a good car park, easy to find a space and a short walk to the terminal, BUT prices have doubled over the last few years.”

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(Long Stay) - Posted 10 months ago

“Very easy to book and park. The only complaint is there are never any buses to take you up to the terminal.”

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(Long Stay) - Posted 10 months ago

“Everything ran smoothly from arriving at the airport car park to boarding the plane and taking off. On arrival again all smooth, passport control was quick and bags didn’t take too long to arrive. The only negative comment we had was the lack of seats available, throughout the airport. All in all was a good experience.”

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(Long Stay) - Posted 10 months ago

“Car park close to airport in short stay 2”

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(Short Stay 2) - Posted 10 months ago

“Great service Only problem is the last 2 times I've used it on check out at the barrier it asks for payment when I've already paid. So have to go over to the Booth.”

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(Long Stay) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 25,115 reviews