Newcastle Airport Reviews

Name: Newcastle Airport
Rating: 4.57

4.6 Rating 23,619 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 23,619 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 10th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good parking close to terminal but far to expensive at for 3/4 days £89.00”

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(Short Stay 1) - Posted 9 months ago

“Parking and bus great on the way out but on the way back No Trolleys for luggage, which is impossible with a pushchair and kids. Then we couldn't find the bus stop or see a bus so we had to walk in the rain!”

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(Long Stay) - Posted 9 months ago

“I always use short stay2 when I park at Newcastle Airport as I find it close to the terminal entrance and a lot of the way is under cover. I am disappointed however to find that the free 20 minutes drop off has been reduced to 15 minutes which is insufficient time to use Jet2 twilight check in and this resulted in paying £8 for being 1 minute over the free 15 minutes”

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(Short Stay 2) - Posted 9 months ago

“Overall experience was good”

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(Long Stay) - Posted 9 months ago

“Identification of the location of individual parking spaces is not good enough in such a huge area. Courtesy bus service is very good.”

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(Long Stay) - Posted 9 months ago

“Easy to use airport with decent facilities for a regional airport. Business Lounge, Shops and Food good. Downside was long queues in security.”

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(Long Stay) - Posted 9 months ago

“Love thus airport, excellent parking, and a pleasant environment to wait for you flight. 😊”

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(Premium Meet And Greet) - Posted 9 months ago

“Expensive but good for short trips. Excellent and helpful bus driver.”

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(Long Stay) - Posted 9 months ago

“Great airport, parking prices have increased dramatically unfortunately:-(”

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(Long Stay) - Posted 9 months ago

“Parking is fine, well signposted, easy to access and exit, but like all airport parking, expensive, because it is a captive audience. Even with early booking discounts.”

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(Short Stay 2) - Posted 9 months ago

“Expensive but was hastle free”

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(Short Stay 1) - Posted 9 months ago

“Generally very good , machine didn't recognise my reg number on leaving but the guy on the intercom sorted it quite quickly ,”

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(Short Stay 2) - Posted 9 months ago

“Entry and exit systems always work.”

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(Long Stay) - Posted 9 months ago

“I used the airport at a busy time so struggled to easily find a space.I did not wait for the bus in either direction but was able to walk.”

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(Long Stay) - Posted 10 months ago

“Would have been 5 star if the parking wasn't so expensive.”

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(Long Stay) - Posted 10 months ago

“Could do with some trolly bays in meet and greet car park”

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(Premium Meet And Greet) - Posted 10 months ago

“Good service which I have used on numerous occasions. Just makes the parking hassle-free on the day.”

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(Short Stay 2) - Posted 10 months ago

“This is the second time (May & July) I have had to speak to an operator when trying to exit the Premium Fast Track car park. The card kept getting rejected, saying damaged Card.”

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(Premium Fast Track) - Posted 10 months ago

“Your website is not clear and I found I had booked a meet and greet that I did not want. At over 80 I did not want yo walk to my car to a long stay car park. I have used meet and greet for some years and was not aware of a choice of three and what the differences meant. Meet and greet to me us next to terminal and not a walkthrough trees. It is why one pays the extra. It might be better to just book the short stay as it is also cclose to terminal”

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(Premium Meet And Greet) - Posted 10 months ago

“In places the airport is a little scruffy but generally all satisfactory. The building works will improve that hopefully. Pleasant staff keep things moving. Overall always a good experience.”

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(Short Stay 1) - Posted 10 months ago

Newcastle Airport is rated 4.6 based on 23,619 reviews