Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,416 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,416 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It needs to b signposted with brighter signs on how to get out. Also more details about where you have actually parked.”

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(Short Stay 1) - Posted 11 months ago

“Very easy entry and exit could be cheaper to park”

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(Long Stay) - Posted 11 months ago

“Efficient”

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(Premium Meet And Greet) - Posted 11 months ago

“Greet and meet parking minimised walking for my disabled wife”

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(Premium Meet And Greet) - Posted 11 months ago

“Short stay 1 is really close the the terminal, only problem now is it is getting too expensive”

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(Short Stay 1) - Posted 11 months ago

“Great airport, parking charges are exhorbitant.”

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(Long Stay) - Posted 11 months ago

“Easy parking to book and pre pay only spoilt by the tech wanting charge £290 at the exit barrier. The guys in the quickly sorted me out”

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(Long Stay) - Posted 11 months ago

“Airport great. Parking ridiculously expensive.”

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(Long Stay) - Posted 11 months ago

“All went to plan no issues just seems like the price increases have become restrictive. We now arrange lifts to and from the airport where possible due to increased prices.”

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(Long Stay) - Posted 11 months ago

“Airport is excellent but the cost of parking is too expensive”

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(Premium Meet And Greet) - Posted 11 months ago

“Very good service.”

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(Long Stay) - Posted 11 months ago

“Well signed easy to get to. Good security”

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(Long Stay) - Posted 11 months ago

“Nice simple easy system to use, all zones are clearly marked and depending on my circumstances I often use the area straight outside the airport if I'm going to be pressed for time, the long stay is the cheapest and not too much inconvenience”

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(Short Stay 1) - Posted 1 year ago

“Upon leaving the car park we were told that we needed to pay £65 to leave the car park even though we had at least 20 minutes left on the booking After speaking to the emergency they did let us out without needing to pay”

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(Long Stay) - Posted 1 year ago

“Worth while and peace of mind the car is safe.”

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(Long Stay) - Posted 1 year ago

“Booked Short Stay 2 , 2 days before travel. Barrier opened immediately on arrival and departure. No problem finding a space but the transit path to terminal not plainly obvious from entrance or some parking spots. Trolleys available but scattered about . Being elderly I found the push to the terminal a little strenuous with a couple of kerbs to encounter with 4 pieces of luggage. Row markers would have been helpful mainly on return as took a little time to find car.. Not good if inclement weather. Exit direction signs could be better. Overall a good experience but room for improvement.”

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(Short Stay 2) - Posted 1 year ago

“Easy to use Airport. The Premier Meet and Greet facility was excellent and the staff were extremely courteous and helpful.”

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(Premium Meet And Greet) - Posted 1 year ago

“Airport is fine. Parking not cheap and a clearer way to identify the location of a parked car would be nice. Lounge fairly basic but I'd rather that than have to pay more.”

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(Long Stay) - Posted 1 year ago

“Easy booking process with straight forward access to the car park. Good availabilty of parking place all within easy reach of bus shelters for transfer to the terminal. I would have given 5 starts but there has a long wait for the bus on my return (14.00 on 25th May) so four stars this time.”

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(Long Stay) - Posted 1 year ago

“Easy to use”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,416 reviews