Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only short walk to terminal worked well for us”

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(Short Stay 2) - Posted 1 year ago

“Efficient . No complaints . Price on the high side but would use again .”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent facility except when trying to get out. Number plate recognition only works on the way in and never recognises a private number plate format so I always have to stop and go into the kiosk to have them raise the barrier manually. Not a major issue but frustrating that in the past 10+ years this has still not been addressed.”

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(Long Stay) - Posted 1 year ago

“Nice & clean”

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(Long Stay) - Posted 1 year ago

“I am, as always more than happy with all of the airport’s facilities and helpful friendly staff the only problem that I have is the cost of parking even in the long stay car parks which can take you 15 minutes or more to reach the terminal building have on numerous occasions cost me more than the flight I was catching. £80/£90 odd pounds to park your car for a week is extortionate. Other than that great! Thank you.”

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(Long Stay) - Posted 1 year ago

“Intercoms not working, you had to phone a number. Many elderly would be unable to do this.Also bus shelters had not been cleaned for some time, dirty and mucky .”

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(Long Stay) - Posted 1 year ago

“A good service , which is so much better than the service I received at Manchester airport”

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(Premium Meet And Greet) - Posted 1 year ago

“Simple to book online,then just drive in and use ticket to leave.”

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(Long Stay) - Posted 1 year ago

“Its a car park? it does what it says on the tin - you park your car there.....apart from the VERY expensive prices its fine. The costs are starting to get very annoying - I have booked 3 times in 2024 so far and each time it has gone up by at least £10 ??”

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(Short Stay 1) - Posted 1 year ago

“I find parking at the airport a more convenient way to get to and from the airport but I do feel that this years prices are much more expensive than last year.”

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(Long Stay) - Posted 1 year ago

“Parked fairly close to terminal which was good. Pre booked my place but on return when entering my ticket I had to call for assistance as it wanted to charge me £238.00 for one weeks parking that I had already paid for”

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(Short Stay 1) - Posted 1 year ago

“A straight forward experience, …keep doing what you are doing.”

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(Short Stay 2) - Posted 1 year ago

“Simple to book, no hassle when arriving or departing, just very expensive!”

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(Short Stay 2) - Posted 1 year ago

“Nice changes made making it a more modern environment but more seating outside of bars/restaurants is needed. Also parking is astronomically priced compared with previous years and other airports in the country.”

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(Long Stay) - Posted 1 year ago

“As I had to cancel the holiday I had booked at the end of March I also cancelled my car parking so I would suggest you keep your records up to date. I have another holiday booked for later in the year and I will be in touch nearer the time. Thank you.”

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(Premium Fast Track) - Posted 1 year ago

“Short stay 2 car park no problems. Only negative could be a bit cheaper”

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(Short Stay 2) - Posted 1 year ago

“No issues with booking process and access to parking area my only issue is with the price.”

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(Short Stay 2) - Posted 1 year ago

“Parking was very good.airport always dirty, especially toilets at check in.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always good service but the last time I used the meet and greet the lady didn't give me the number of the bay my car was parked in which made it a little more difficult to find it. Also it was parked so close to the next vehicle I had to climb over from the passenger to the driver's seat.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy process, good location. Quite expensive for a days parking.”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 24,914 reviews