Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,091 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Found it a bit expensive, taxi would have been cheaper. Also was concerned I would not get parked. No information about what to do if all the spaces are taken on the day and tome I booked.”

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(Short Stay 1) - Posted 1 year ago

“Parking at Newcastle airport is great and a good start to your holiday especially if you have an early morning flight as we did recently. However, I do wish they would reduce the cost. we park and fly from other airports and the cost is so much cheaper. We will only book into Newcastle Airport when we have a promo code beacuse of the cost, which is a shame but family and friends say the same thing.”

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(Long Stay) - Posted 1 year ago

“Always plenty of parking available, but they seriously need to review their charges as it is very expensive to park at Newcastle airport. It's probably down to a lack of competition in the immediate area.”

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(Short Stay 1) - Posted 1 year ago

“Not enough spaces to park. We spent 3/4 of an hour going round and round. There were spaces in the closed sections. My partner is disabled and we found it hard to find a space. Why is it that these areas that have disabled are closed?”

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(Long Stay) - Posted 1 year ago

“Good all round, parking extortionate, parked 3 miles away for free, and got taxi in, or park and ride on the metro... Stop ripping people off... 😉”

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(Long Stay) - Posted 1 year ago

“Staff always pleasant but as they drive my car to park it I feel it would be nice if they actually brought it back for me as well, save trailing across the car park with luggage.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good spacious car park. Always book long stay, always struggle to find a space no matter what time/month I go. Only reason I havnt gave 5 star”

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(Long Stay) - Posted 1 year ago

“Prices are getting expensive, compared to other airports .”

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(Long Stay) - Posted 1 year ago

“I felt it was quite expensive and places were limited”

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(Long Stay) - Posted 1 year ago

“Very good access to terminal, exit barrier did not operate automatically but was opened by the operator without any issue.”

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(Short Stay 1) - Posted 1 year ago

“Great service, only downside is very expensive.”

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(Premium Meet And Greet) - Posted 1 year ago

“Getting to expensive the prices seem to be going up”

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(Short Stay 2) - Posted 1 year ago

“Got in through the barrier no problem to find a lot of the car parks closed. We ended up in A it felt like miles away lugging suitcases.”

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(Long Stay) - Posted 1 year ago

“Great experience until we flew back and tried to exit the car park. Although we had bought a pre paid ticket the barrier didn’t lift and the machine told us we owed £290. It was resolved when we pressed the intercom and spoke to someone but at 2.30am it is not a welcome problem to have to sort out.”

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(Short Stay 1) - Posted 1 year ago

“Straightforward”

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(Short Stay 2) - Posted 1 year ago

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

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(Long Stay) - Posted 1 year ago

“Short Stay Car Park 1 great to use and easy to find a space. However when leaving the machine did not recognise my ticket (again) resulting in a delay as other cars obviously had the same problem.”

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(Short Stay 1) - Posted 1 year ago

“The car parks are in the site of the airport. It’s easy access to all Car parks with a free bus service to and from the airport . During school holidays the car parks are very busy . In recent times the cost of car parking has rose considerably however on occasions discount codes are available online which help to reduce the cost .”

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(Long Stay) - Posted 1 year ago

“It was fine once we had sorted out the issue of being charged even though we had already payed online. But the person who was on call sorted it out quickly”

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(Short Stay 2) - Posted 1 year ago

“Was a pretty good service , the barrier would not work on leaving tried numerous times and couldn’t hear the instructions from the help button but went into the ports cabin and got sorted straight away”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,091 reviews