Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perfectly adequate Long Stay carpark. On this occasion we managed to get a space that was just a 5 minute walk from the terminal. There were no problems upon entry or departure from the park, following an online booking. The cost is fairly comparable to other airport parking arrangements, but remains expensive.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Stayed in the meet and greet staff very good and friendly, only issue is the cost it is now cheaper to get a taxi to and from the airport than booking car parking.”

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(Premium Meet And Greet) - Posted 1 year ago

“Don't find directions very clear to each parking area. But when found process is easy. Not sure how it could be done but some parking is suspect to say the least, I had to climb into thd passenger seat when I returned as car next to us had left about six inches. There were also lots of loose trolliez rolling around which isn't good if they hit your car. Improvment needed but overall OK”

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(Short Stay 2) - Posted 1 year ago

“Love the new machine's that scan carry on luggage. Meet and Great parking very good. Need more seats for passengers awaiting info upstairs.”

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(Premium Meet And Greet) - Posted 1 year ago

“Straightforward.”

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(Long Stay) - Posted 1 year ago

“Very good. Easy access to the terminal and the ANPR seems to work efficiently”

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(Short Stay 2) - Posted 1 year ago

“VIP parking is so easy and convenient”

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(Premium Fast Track) - Posted 1 year ago

“Simple and straightforward facility, close to the terminal.”

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(Premium Fast Track) - Posted 1 year ago

“Easy to access easy to pay quite near the terminal”

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(Long Stay) - Posted 1 year ago

“No problems”

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(Long Stay) - Posted 1 year ago

“The stay was to your normal high standard . “Man in the office”! is such a reassuring back up.Keep doing it!!”

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(Short Stay 2) - Posted 1 year ago

“Everything was good, only slight problem was number plate read wrong first try on left hand lane entry, so no access, reversed back and approached other camera on right barrier side which worked fine, no problems getting out.”

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(Long Stay) - Posted 1 year ago

“Booked short stay 2 for week recently. Overall very easy to park and short walk to terminal. Only negative is that prices seem to be rising and may eventually price people out of parking car, its acceptable for 1 week if a promotion on but a 2 week stay is looking too expensive. If taxis are considerably cheeper, which is getting that way especially if travelling for more than a week, this will affect our decision on using car parks, or not.”

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(Short Stay 2) - Posted 1 year ago

“Safe,easy to find your spot,and very helpful with the bus to the terminal.”

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(Long Stay) - Posted 1 year ago

“Short stay car park gave easy access to the terminal”

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(Short Stay 1) - Posted 1 year ago

“Enjoyed the meet and greet ease of parking. Will definately use it again.”

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(Premium Meet And Greet) - Posted 1 year ago

“It was a decent experience”

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(Long Stay) - Posted 1 year ago

“I have used the meet and greet many times and it has been flawless. The long stay areas are also good and in some areas not too far away from the terminal buildings, there is also a bus which I have not used. Short stay is a bind, too expensive, which leads to anxious timing considerations when dropping off and in particular picking up. Even being picked up by a taxi requires a text to say one has arrived to try and allieviate paying an expensive charge to leave car park.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Easy to use and close to terminal Could do with more electric charging points . Also , why do we a ticket to depart when number plate recognition is used. Think about key safe to save passengers having to take car key on holiday”

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(Short Stay 1) - Posted 1 year ago

“The system and service are very good but the prices are now very expensive.”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 24,914 reviews