Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,116 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,116 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pretty straight forward but far too expensive. The early flights put us at a disadvantage as we cannot use the family to drop us off.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Stayed in short stay 2 which was very close to the terminals. Expensive”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy to find and use. Prices are far too high. 14-15 pound a night just isn’t a reasonable price for customers to pay”

Helpful Report

(Long Stay) - Posted 1 year ago

“A facility I previously used nore regularly but recent price increases have meant that return taxi fares often work out more cost effective.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Great service but a little pricey”

Helpful Report

(Long Stay) - Posted 1 year ago

“Always easy to park, no hassle and will be using again in late September”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy to find and access”

Helpful Report

(Long Stay) - Posted 1 year ago

“Cost of parking prohibits 5stars.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Parking is the closest you can get.The infrastructure and access first class.The colleagues dealing with you lacked warm and friendly service .That was the reduction in my score”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Only short walk to terminal worked well for us”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Efficient . No complaints . Price on the high side but would use again .”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Excellent facility except when trying to get out. Number plate recognition only works on the way in and never recognises a private number plate format so I always have to stop and go into the kiosk to have them raise the barrier manually. Not a major issue but frustrating that in the past 10+ years this has still not been addressed.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Nice & clean”

Helpful Report

(Long Stay) - Posted 1 year ago

“I am, as always more than happy with all of the airport’s facilities and helpful friendly staff the only problem that I have is the cost of parking even in the long stay car parks which can take you 15 minutes or more to reach the terminal building have on numerous occasions cost me more than the flight I was catching. £80/£90 odd pounds to park your car for a week is extortionate. Other than that great! Thank you.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Intercoms not working, you had to phone a number. Many elderly would be unable to do this.Also bus shelters had not been cleaned for some time, dirty and mucky .”

Helpful Report

(Long Stay) - Posted 1 year ago

“A good service , which is so much better than the service I received at Manchester airport”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Simple to book online,then just drive in and use ticket to leave.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Its a car park? it does what it says on the tin - you park your car there.....apart from the VERY expensive prices its fine. The costs are starting to get very annoying - I have booked 3 times in 2024 so far and each time it has gone up by at least £10 ??”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“I find parking at the airport a more convenient way to get to and from the airport but I do feel that this years prices are much more expensive than last year.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Parked fairly close to terminal which was good. Pre booked my place but on return when entering my ticket I had to call for assistance as it wanted to charge me £238.00 for one weeks parking that I had already paid for”

Helpful Report

(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,116 reviews