Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,128 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,128 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

Helpful Report

(Long Stay) - Posted 1 year ago

“Short Stay Car Park 1 great to use and easy to find a space. However when leaving the machine did not recognise my ticket (again) resulting in a delay as other cars obviously had the same problem.”

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(Short Stay 1) - Posted 1 year ago

“The car parks are in the site of the airport. It’s easy access to all Car parks with a free bus service to and from the airport . During school holidays the car parks are very busy . In recent times the cost of car parking has rose considerably however on occasions discount codes are available online which help to reduce the cost .”

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(Long Stay) - Posted 1 year ago

“It was fine once we had sorted out the issue of being charged even though we had already payed online. But the person who was on call sorted it out quickly”

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(Short Stay 2) - Posted 1 year ago

“Was a pretty good service , the barrier would not work on leaving tried numerous times and couldn’t hear the instructions from the help button but went into the ports cabin and got sorted straight away”

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(Long Stay) - Posted 1 year ago

“No issues with parking for the week. Very straightforward and easy.”

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(Long Stay) - Posted 1 year ago

“Would’ve given full stars but on arriving back the security barrier wouldn’t lift. It was asking us for £175 when I’d paid £110. The man in the office sorted it when I showed him my order on my phone. It was Friday 4th October - Friday 11 but at your end it had until Saturday 12. Though how one more day would’ve cost £65 I don’t know. First time we’ve had anything like this but at least it was sorted .”

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(Long Stay) - Posted 1 year ago

“Expensive but does what it says on the tin”

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(Short Stay 2) - Posted 1 year ago

“Quick and easy, but very expensive…”

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(Short Stay 1) - Posted 1 year ago

“Handy to the airport, even long stay is within walking distance. On a wet day buses run frequently to and from the terminal.”

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(Long Stay) - Posted 1 year ago

“Everything was spot on easy access and bus was only 5min. Wait . We use long stay parking and never have a problem”

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(Long Stay) - Posted 1 year ago

“Parking all ok except I think it's expensive”

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(Long Stay) - Posted 1 year ago

“Good for convenience but becoming very expensive. When it becomes cheaper to take a taxi each way for a round trip of 70 miles than pay for a week's parking it becomes something of a dilemma. Cheaper parking alternatives will be considered as will arrangements with friends for taking each other to the airport as the needs arise on a rota basis.”

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(Short Stay 2) - Posted 1 year ago

“Super valet parking, if somewhat expensive for a regional airport. The cost now brings the Taxi back into consideration.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service Not sure where car was actually parked had miles on it”

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(Premium Meet And Greet) - Posted 1 year ago

“Having booked the short stay car park prior to travelling I was shocked when exiting to be told I owed £256 for 7 days. However, this was quickly sorted out via the help of the car park control office who said there’d been a computer issue”

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(Short Stay 1) - Posted 1 year ago

“Have used this service for many years and it has always worked perfectly. We only use Newcastle airport to fly as we like the airport and services provided and we are able to drive there in 45 minutes to leave our car and start our holiday. One slight glitch this year was that on trying to exist the car park when I inserted my ticket, the machine reacted as if I had not prepaid for my 2 weeks parking and tried to charge me 312.00 for my stay. I pressed the help button and explained what was happening to the operator. He checked my registration which confirmed that I had already prepaid for my stay and lifted the barrier. All resolved quickly but did shock me at first. Mistakes happen but resolved quickly and will use the long stay parking again next year.”

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(Long Stay) - Posted 1 year ago

“Easy to use parking and reasonably priced (unlike many!) Good facilities and easy through security etc. The only downside is the lack of space in the lounges - paying customers seem to get priortity over those of us who actually have a pass - and that's wrong!”

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(Premium Meet And Greet) - Posted 1 year ago

“Nice airport but once you go air side like all other UK airports prices to eat and drink are ridiculous”

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(Short Stay 1) - Posted 1 year ago

“Good parking facilities but arrived at 4am, approach was quite dark, struggled to see signage to short stay car park 2, would be better to be more illuminated. Also car parking is becoming quite expensive”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,128 reviews