Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking was good but the number plate recognition didn’t work & wanted £290+ on leaving even though parking was pre booked. Pressed help on the machine but took a while for someone to answer.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Unfortunately when our car was moved from the holding car park to the Meet and Greet car park the day before our return from a 7 day holiday we and the Reception staff had great difficulty opening the car. The battery was completely dead. As our car was not quite a year old when we got back from holiday, the fact that the weather had not been that cold while we were away and we had driven almost 20 miles before parking the car we can only assume that the person bringing the car from the holding car park must have left the lights switched on thus draining the battery. Fortunately a staff maintenance member was able to jump start our car enabling us to eventually get home! If we had not had this experience we would gladly have given you a 5 star rating.”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking is much improved compared to previous years. Only criticism is that the spaces are very close together.”

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(Short Stay 2) - Posted 1 year ago

“Parking and security fine. Food not so good. Shops ok”

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(Short Stay 1) - Posted 1 year ago

“Plenty of spaces, pathways a bit of a mismatch having to keep crossing sides to get to/from terminal but if you cut through other car parks you can shorten the journey.”

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(Long Stay) - Posted 1 year ago

“Efficient as always but getting a bit pricey”

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(Long Stay) - Posted 1 year ago

“Easy to find a parking space”

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(Long Stay) - Posted 1 year ago

“Car park should have more lane markings to help locate vehicles. Often parked in dark and rain 2 weeks before.”

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(Long Stay) - Posted 1 year ago

“Parking facility is fine and met our requirements. The cost however is a bit expensive. We will be looking at comparing hotel prices including on site parking as this may be a more viable option as the prices don't reflect the service you get when just parking your car.”

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(Short Stay 2) - Posted 1 year ago

“Very good, use everytime go away. Only thing is I think price increases are excessive.”

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(Long Stay) - Posted 1 year ago

“Very expensive”

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(Long Stay) - Posted 1 year ago

“Only issue we had was the car that was parked next to my vehicle was slightly at an angle and too close to mine which prevented me opening the drivers door. Not what you need at almost 10 at night and very cold.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service, however, when we collected our car it was a bit further away than expected, my wife has difficulty walking, but probably our fault for not leaving her disabled sticker”

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(Premium Meet And Greet) - Posted 1 year ago

“Good facilities and good service, as always as it has become bigger it doesn't have the personal feel it used to have but that is outweighed by the improvements in accessibility and facility”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service from arrival at meet and greet car park to leaving but I do feel that nearly £100 for 5 days parking is excessive.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy parking and plenty spaces, but a touch expensive”

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(Short Stay 2) - Posted 1 year ago

“Good location to terminal. No covered parking.”

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(Premium Fast Track) - Posted 1 year ago

“very good service(quite expensive) ,”

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(Long Stay) - Posted 1 year ago

“easy to use”

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(Short Stay 1) - Posted 1 year ago

“Doorstep parking in short stay car parks. Book early for best deals. However even when booked car there were few car parking spaces available not helped by cars parked over bay lines. On return in the early hours of the morning signage poor to return to short stay 2 car park and walkways not always covered. Terminal access and check in good. Security not too burdensome. Normal shopping opportunities and concourse busy with range of cafes, bars. Cleanliness of tables an issue at several venues Aspire lounge full on arrival; pre book to secure entry ( involves extra charge) Return flight led to waiting time at security gates /departure gates which had few facilities given Newcastle airport closure … aircraft when airborne had to lose time as Newcastle was not open - not good for sustainability as fuel being used Passport control required use of zig zag pathways even when no queues. Some passengers shouted at trying to avoid this … not a great welcome to the UK Baggage handling efficient and information clear”

Helpful Report

(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 24,914 reviews