Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,122 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lack of toilets”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to find, 5 min walk to terminal from long term if you can't be bothered to wait for a bus! Quite pricey though.”

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(Long Stay) - Posted 1 year ago

“Well signed easy parking.”

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(Long Stay) - Posted 1 year ago

“Stayed in Short stay 2, good location and easy walk to the terminal, plenty spaces when we stayed and easy entry and exit. But I always feel it is very expensive for parking, only just less than two taxi journeys.”

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(Short Stay 2) - Posted 1 year ago

“Very easy to use website, although I couldn’t log on. It just wouldn’t do anything when I clicked login”

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(Long Stay) - Posted 1 year ago

“Good selection of parking options but wow it is expensive compared to similar Edinburgh airport pricing. I paid a discounted £47 for 32 hours parking in the cheapest long stay at Newcastle airport. A similar duration on site at Edinburgh is £17.99. From home its equally 90 minutes drive. Guess which airport I prefer?”

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(Long Stay) - Posted 1 year ago

“Good service especially when flying early in the morning and you have to be at the Airport at 430am. Car Park is very secure and the short shuttle service is excellent. Price matched the cost of a return taxi so worth the value as well.”

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(Long Stay) - Posted 1 year ago

“We used short stay 2 which is a great location, easy to park with plenty spaces. Easily signposted upon entrance and exit. A stress free start and end to our holiday.”

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(Short Stay 2) - Posted 1 year ago

“All worked well except the system did not record my registration correctly. However, it did let me our of the barrier on exit despite this”

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(Short Stay 2) - Posted 1 year ago

“Easy entry and exit. Bays could be a bit wider to accommodate modern card”

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(Short Stay 2) - Posted 1 year ago

“Parking was good but the number plate recognition didn’t work & wanted £290+ on leaving even though parking was pre booked. Pressed help on the machine but took a while for someone to answer.”

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(Short Stay 1) - Posted 1 year ago

“Unfortunately when our car was moved from the holding car park to the Meet and Greet car park the day before our return from a 7 day holiday we and the Reception staff had great difficulty opening the car. The battery was completely dead. As our car was not quite a year old when we got back from holiday, the fact that the weather had not been that cold while we were away and we had driven almost 20 miles before parking the car we can only assume that the person bringing the car from the holding car park must have left the lights switched on thus draining the battery. Fortunately a staff maintenance member was able to jump start our car enabling us to eventually get home! If we had not had this experience we would gladly have given you a 5 star rating.”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking is much improved compared to previous years. Only criticism is that the spaces are very close together.”

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(Short Stay 2) - Posted 1 year ago

“Parking and security fine. Food not so good. Shops ok”

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(Short Stay 1) - Posted 1 year ago

“Plenty of spaces, pathways a bit of a mismatch having to keep crossing sides to get to/from terminal but if you cut through other car parks you can shorten the journey.”

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(Long Stay) - Posted 1 year ago

“Efficient as always but getting a bit pricey”

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(Long Stay) - Posted 1 year ago

“Easy to find a parking space”

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(Long Stay) - Posted 1 year ago

“Car park should have more lane markings to help locate vehicles. Often parked in dark and rain 2 weeks before.”

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(Long Stay) - Posted 1 year ago

“Parking facility is fine and met our requirements. The cost however is a bit expensive. We will be looking at comparing hotel prices including on site parking as this may be a more viable option as the prices don't reflect the service you get when just parking your car.”

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(Short Stay 2) - Posted 1 year ago

“Very good, use everytime go away. Only thing is I think price increases are excessive.”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,122 reviews