Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,129 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No problems , easy to book , no hassle getting in or out of car park.”

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(Long Stay) - Posted 1 year ago

“The directions to the airport were simple enough to follow, it was easy enough to find a parking place. The distance to the terminal was as described Had an issue trying to leave the car park as my ticket came up with an error. This was quickly refilled with a quick call.”

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(Short Stay 2) - Posted 1 year ago

“Expensive but good customer service”

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(Short Stay 1) - Posted 1 year ago

“No hassle park up, regular busses, if not short walk.”

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(Long Stay) - Posted 1 year ago

“Very good The only thing I found concerning was the difference in the booking on holiday extras the process is difference on the same site off discount booking so I ended up paying full price again it's very off putting for someone not good with online booking”

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(Long Stay) - Posted 1 year ago

“Safe car park. Easy to access and find a parking space. Our only issue is that we pre-booked and paid online prior to arriving at the car park. On leaving the car park, we inserted the ticket and it requested payment. After pressing the buzzer to speak to someone he also said that our number plate was not registered in the system. Luckily we had our booking reference to hand, which when he checked showed we had already paid. This has also happened to a couple of friends of ours so seems a common occurrence.”

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(Long Stay) - Posted 1 year ago

“We decided to try long stay this time but will Not do so again ! We struggled to find a parking space, the bus took ages to arrive and on the return journey we actually walked back to the car as no bus arrived! Then the barrier did not recognise the number plate so we had to ring for assistance Meet and Greet much better and worth the extra money”

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(Long Stay) - Posted 1 year ago

“Security area was a shambles in September long queues for early morning flights backed up to the lift areas. Took over an hour to get through. Need to get that sorted. Parking was ok but still pricey even with 10% off on the latest offer.”

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(Premium Meet And Greet) - Posted 1 year ago

“Initially sat nav guided us to wrong location, we used post code On paper work provided. Once this was rectified arrival and departure at Meet and greet was seamless.”

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(Premium Meet And Greet) - Posted 1 year ago

“This is an airport that conveniently located for me. We found the airport overall very scruffy and in need to an overhaul. The parking here was great.”

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(Short Stay 1) - Posted 1 year ago

“I changed my booking and still waiting for a rebate? Can you help please”

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(Long Stay) - Posted 1 year ago

“So easy, no problem s at all.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and was cost effective for our short journey out of the airport. Signposting was confusing upon arrival.”

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(Long Stay) - Posted 1 year ago

“Parking was very easy, well sign posted but all car park we’re showing full so took some time to find a space. Also not impressed with the price rise same time last year i was charged approximately £65 this year it was £95 well above inflation rise in cost, could someone explain the rise. An unsatisfied customer.”

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(Long Stay) - Posted 1 year ago

“Easy to find a parking space close to the terminal and check in was very quick. However on the day we travelled the delays at scanning boarding pass and security were horrific.”

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(Short Stay 2) - Posted 1 year ago

“Took me a little time to find a space which caused some concern but once parked it was only a very short walk to the terminal.”

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(Short Stay 1) - Posted 1 year ago

“I landed in Newcastle airport, from plane seat to car seat took 8 mins! Great, easy service.”

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(Short Stay 2) - Posted 1 year ago

“Trouble free parking, we got a shuttle bus to the airport however on our return we walked to the car as it was only approx 5 min walk. Ticket barriers worked fine going in and coming out, will definitely use the service again.”

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(Long Stay) - Posted 1 year ago

“We have used this service many times over the years. The service is fast and efficient. However between April and September the cost has rocketed by over 30%. This is making me consider using taxis next time.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,129 reviews