Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,099 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,099 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parking was easy and a short walk or courtesy bus to terminal. Charges have more than doubled in the last 2 years so expensive now. Check in at Tui was chaotic despite having checked in online. Security was reasonably fast despite the airport being busy. Could do with more places to sit. Shopping and cafes were nice. Areas were clean and tidy”

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(Long Stay) - Posted 1 year ago

“Meet & greet parking good but pricey Check in & security reasonable quick Slight concern due to boarding gate being No 31 Quite a few passengers did not know there was a gate 31 never mind were it was but managed to locate eventually ( improved information about it would have been a help) On return usual long queue for the automated passport scanners which are always very temperamental & few in numbers”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and check out”

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(Long Stay) - Posted 1 year ago

“Easy to book and park /walk to airport terminal, Automatic barriers and number plate recognition works well. Only negative is prices are creeping up and eventually there will be a large difference between a taxi journey to airport or chossing parking, leading to more taxi journeys.”

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(Long Stay) - Posted 1 year ago

“Excellent seamless service with a smile. Quite expensive for the duration we used the facility”

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(Premium Meet And Greet) - Posted 1 year ago

“It was a 10-15 minute walk to the airport from where I managed to find a vacant parking spot which was no big deal for me. There was a bus but I decided it was quicker to walk rather than wait for it. £32.99 for the day by booking in advance so short term not bad.”

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(Long Stay) - Posted 1 year ago

“Securely parked. Hard to find at 02.30”

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(Long Stay) - Posted 1 year ago

“Pretty straight forward but far too expensive. The early flights put us at a disadvantage as we cannot use the family to drop us off.”

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(Long Stay) - Posted 1 year ago

“Stayed in short stay 2 which was very close to the terminals. Expensive”

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(Short Stay 2) - Posted 1 year ago

“Easy to find and use. Prices are far too high. 14-15 pound a night just isn’t a reasonable price for customers to pay”

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(Long Stay) - Posted 1 year ago

“A facility I previously used nore regularly but recent price increases have meant that return taxi fares often work out more cost effective.”

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(Long Stay) - Posted 1 year ago

“Great service but a little pricey”

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(Long Stay) - Posted 1 year ago

“Always easy to park, no hassle and will be using again in late September”

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(Short Stay 2) - Posted 1 year ago

“Easy to find and access”

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(Long Stay) - Posted 1 year ago

“Cost of parking prohibits 5stars.”

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(Long Stay) - Posted 1 year ago

“Parking is the closest you can get.The infrastructure and access first class.The colleagues dealing with you lacked warm and friendly service .That was the reduction in my score”

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(Premium Meet And Greet) - Posted 1 year ago

“Only short walk to terminal worked well for us”

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(Short Stay 2) - Posted 1 year ago

“Efficient . No complaints . Price on the high side but would use again .”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent facility except when trying to get out. Number plate recognition only works on the way in and never recognises a private number plate format so I always have to stop and go into the kiosk to have them raise the barrier manually. Not a major issue but frustrating that in the past 10+ years this has still not been addressed.”

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(Long Stay) - Posted 1 year ago

“Nice & clean”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,099 reviews