Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,129 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use; facilities ok, good connections to Europe.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very expensive to park a car for 10 days”

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(Long Stay) - Posted 1 year ago

“Couldn't be easier to use but signage indicating available spaces could be improved.”

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(Long Stay) - Posted 1 year ago

“I book the car park every time we fly out of Newcastle airport just wish that you would give an extra discount for regular users xx”

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(Long Stay) - Posted 1 year ago

“Only negative was price seems expensive if you want people to use airport”

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(Short Stay 1) - Posted 1 year ago

“We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?”

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(Short Stay 2) - Posted 1 year ago

“No issues, found a space straight away, everything worked as it should, excellent service.”

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(Short Stay 1) - Posted 1 year ago

“Newcastle Airport is a very good regional airport that could benefit from more scheduled flights to city destinations. The terminal facilities are good on the outbound side but expect long queues at passport control on the way in. It won't go unnoticed that during holiday seasons the parking charges become extortionate to the point I switched departure airports during this time for my travel. Pricing was pure profiteering without any regard for frequent customers.”

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(Long Stay) - Posted 1 year ago

“As a regular traveler I think a loyalty discount Program should be worth considering for those who use the airport parking more often”

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(Long Stay) - Posted 1 year ago

“Good facilities but getting very expensive now.”

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(Long Stay) - Posted 1 year ago

“Parking was good, not sure about your survey form 🤔”

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(Premium Fast Track) - Posted 1 year ago

“A lot better than last year. The bloke behind the counter was in a bit of mood last year but this year he didn't complain about my key ring although it was the same one.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very nice stuff and very helpful”

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(Premium Meet And Greet) - Posted 1 year ago

“Nice easy saves waiting around”

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(Long Stay) - Posted 1 year ago

“It's ok -just a car park no problems as usual -just wondering why it is so expensive!”

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(Long Stay) - Posted 1 year ago

“Easy access and exit easy access to terminal”

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(Long Stay) - Posted 1 year ago

“Good parking and great bus service with wonderful assistance from drivers”

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(Long Stay) - Posted 1 year ago

“For the 3rd time of using the parking there was no disabled parking, surely all those using it are genuinely disabled”

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(Short Stay 1) - Posted 1 year ago

“Parked in the Long Stay car park for a very early flight. The car park is well sign posted and easy to find. The car park area is huge but it was very busy. However, good signage and found a parking space easily with a 15 minute walk to the airport entrance. There is a regular shuttle bus running.”

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(Long Stay) - Posted 1 year ago

“No stress convenient local airport. Only negative is the hugely expensive car parking and limited destinations offered.”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,129 reviews