Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,915 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive but was hastle free”

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(Short Stay 1) - Posted 1 year ago

“Generally very good , machine didn't recognise my reg number on leaving but the guy on the intercom sorted it quite quickly ,”

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(Short Stay 2) - Posted 1 year ago

“Entry and exit systems always work.”

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(Long Stay) - Posted 1 year ago

“I used the airport at a busy time so struggled to easily find a space.I did not wait for the bus in either direction but was able to walk.”

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(Long Stay) - Posted 1 year ago

“Would have been 5 star if the parking wasn't so expensive.”

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(Long Stay) - Posted 1 year ago

“Could do with some trolly bays in meet and greet car park”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service which I have used on numerous occasions. Just makes the parking hassle-free on the day.”

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(Short Stay 2) - Posted 1 year ago

“This is the second time (May & July) I have had to speak to an operator when trying to exit the Premium Fast Track car park. The card kept getting rejected, saying damaged Card.”

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(Premium Fast Track) - Posted 1 year ago

“Your website is not clear and I found I had booked a meet and greet that I did not want. At over 80 I did not want yo walk to my car to a long stay car park. I have used meet and greet for some years and was not aware of a choice of three and what the differences meant. Meet and greet to me us next to terminal and not a walkthrough trees. It is why one pays the extra. It might be better to just book the short stay as it is also cclose to terminal”

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(Premium Meet And Greet) - Posted 1 year ago

“In places the airport is a little scruffy but generally all satisfactory. The building works will improve that hopefully. Pleasant staff keep things moving. Overall always a good experience.”

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(Short Stay 1) - Posted 1 year ago

“Good service both arriving at the airport and returning back to the airport”

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(Premium Meet And Greet) - Posted 1 year ago

“Adequate parking although spaces are quite small. Bus service appreciated but more signs needed to show where pick up points are. On leaving the airport we could not see where the bus stopped and ended up walking back to car. Quite a trek after a long day.”

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(Long Stay) - Posted 1 year ago

“Nice airport but needs more airlines. I’d ready jet. Good parking facilities but very overpriced”

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(Long Stay) - Posted 1 year ago

“Signed posting could be a little clearer. More control is needed with larger vehicles, twice now I have returned to my car unable to access the drivers door because large 4 x 4 badly parked.”

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(Short Stay 2) - Posted 1 year ago

“Used the premium fast track for 10 days. It was great being so close to the terminal but trying to find the car park at 3am in the dark was a bit of a struggle - definitely needs more signage. Also, would be nice to have fast-track security included in the price as they do for similar car parking at Glasgow and Edinburgh airports.”

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(Premium Fast Track) - Posted 1 year ago

“I used the long stay car park at Newcastle Airport in July 2023. It is close to the terminal building but in section L, the ground is rough stones. Not very good for wheeling cases. Next time I will use the priority long stay parking as that is paved.”

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(Long Stay) - Posted 1 year ago

“Really easy to use, but at busy times an extra member of staff would be helpful not only to customers but to the one person that was working on the desk who was really trying to do their best. Really good to get to terminal and very convenient.”

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(Premium Meet And Greet) - Posted 1 year ago

“The number recognition system did not enable the barrier on exit. Had to contact operator who took a few minutes but eventually got released. Bit annoying at 3 in the morning but only a short delay. All else fine.”

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(Short Stay 1) - Posted 1 year ago

“Decent parking but bus didn't turn up and got wet walking to airport!”

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(Short Stay 2) - Posted 1 year ago

“CONVIENANT USEING CARPARK RIGHT NEXT TO AIRPORT, WE HAVE DONE FOR A LONG TIME. ONLY ISSUE IS HOW THE PRICE HAS MORE THAN DOUBLED IN THE LAST FEW YEARS, GETTING TO THE POINT WHERE USEING TAXI'S MIGHT BE THE CHEAPER OPTION”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 24,915 reviews