Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,915 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best part of the airport is the meet and greet parking bit. In my opinion, that was second to none. Four stars as the check-in desk section was understaffed for the business of this airport. The duty-free section needs to be expanded as it is very crowded as are the waiting areas and the catering facilities. Overall, the insides of the airport appear tired and need some serious renovation and more flight information panels.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Airport parking , Canny walk to the terminal tho Bus stop communications vandalized”

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(Long Stay) - Posted 2 years ago

“Nothing to complain about.”

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(Long Stay) - Posted 2 years ago

“This was very convenient for us as it meant we didn't have to rely on others for drop off and pick up. Car parking system was very easy to navigate. Only downside is that I feel it is still a little on the expensive side. Considering the sheer amount of cars parked and money presumably made from this I feel it could be made a little cheaper.”

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(Long Stay) - Posted 2 years ago

“Straightforward to find parking in longstay but if then walking poor signage (if any) directing to terminal building”

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(Long Stay) - Posted 2 years ago

“Easy to book and short walk to terminal”

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(Long Stay) - Posted 2 years ago

“Airport terminal fine. Beware when using parking facilities very confusing as to where your meant to be. Very bad signage and may be asked for extra fee on departure even though already pre paid”

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(Long Stay) - Posted 2 years ago

“Very impressive and easy to use . A little pricey but great service.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very busy but found a space near bus stop 2. Collected car at 2am but felt safe and plenty of lighting.”

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(Long Stay) - Posted 2 years ago

“Never had a problem. Only get worried because it is always very busy.”

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(Short Stay 1) - Posted 2 years ago

“Your car is fine now the ticket barrier, since you corner the market your prices are way to high co.pared to other...without discount codes I would not use”

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(Long Stay) - Posted 2 years ago

“Convenient (if expensive) secure parking. Prices have gone up a lot.”

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(Long Stay) - Posted 2 years ago

“Really good rate for car parking however didn’t like the shock I got when trying to leave car park to say that I owed £575 for my stay.”

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(Short Stay 1) - Posted 2 years ago

“System worked seamlessly, however cost is too high.”

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(Short Stay 2) - Posted 2 years ago

“Very helpfull”

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(Long Stay) - Posted 2 years ago

“Efficient service generally, bus staff are particularly courteous and accommodating. It would be useful to be able to register more than one VRN when booking in advance to save amending a booking if you're not sure which vehicle you'll be using at the time of booking. A top up account with loyalty discount would be good where you can add parking credit and being able to use on an App to book parking, make amends etc. This could also be commercialised with promotions in duty free or other airport vendors as an incentive and to drive spend.”

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(Long Stay) - Posted 2 years ago

“Good efficient service. Ladies loos need to be refurbished. The front entrance needs cleaning up - litter cigarette stubs etc. Pick up drop off car park too expensive.”

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(Long Stay) - Posted 2 years ago

“Unfortunately the time to offload luggage still takes far too long compared with other airports, it lets you down. The price of parking is very expensive but it is convenient”

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(Short Stay 1) - Posted 2 years ago

“GREAT SET UP EVERYTHING WAS SMOOTH NO HASSLE. STAFF VERY COURTEOUS.”

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(Premium Meet And Greet) - Posted 2 years ago

“Used long stay in February and short stay 2 in April, not too much difference in distance to walk to airport and cost only a few pounds more for short stay 2. Needed to drive around looking for parking space in long stay as only partially open, there were plenty of spaces in short stay 2.”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 24,915 reviews