Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,129 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 25,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service both arriving at the airport and returning back to the airport”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Adequate parking although spaces are quite small. Bus service appreciated but more signs needed to show where pick up points are. On leaving the airport we could not see where the bus stopped and ended up walking back to car. Quite a trek after a long day.”

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(Long Stay) - Posted 2 years ago

“Nice airport but needs more airlines. I’d ready jet. Good parking facilities but very overpriced”

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(Long Stay) - Posted 2 years ago

“Signed posting could be a little clearer. More control is needed with larger vehicles, twice now I have returned to my car unable to access the drivers door because large 4 x 4 badly parked.”

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(Short Stay 2) - Posted 2 years ago

“Used the premium fast track for 10 days. It was great being so close to the terminal but trying to find the car park at 3am in the dark was a bit of a struggle - definitely needs more signage. Also, would be nice to have fast-track security included in the price as they do for similar car parking at Glasgow and Edinburgh airports.”

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(Premium Fast Track) - Posted 2 years ago

“I used the long stay car park at Newcastle Airport in July 2023. It is close to the terminal building but in section L, the ground is rough stones. Not very good for wheeling cases. Next time I will use the priority long stay parking as that is paved.”

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(Long Stay) - Posted 2 years ago

“Really easy to use, but at busy times an extra member of staff would be helpful not only to customers but to the one person that was working on the desk who was really trying to do their best. Really good to get to terminal and very convenient.”

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(Premium Meet And Greet) - Posted 2 years ago

“The number recognition system did not enable the barrier on exit. Had to contact operator who took a few minutes but eventually got released. Bit annoying at 3 in the morning but only a short delay. All else fine.”

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(Short Stay 1) - Posted 2 years ago

“Decent parking but bus didn't turn up and got wet walking to airport!”

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(Short Stay 2) - Posted 2 years ago

“CONVIENANT USEING CARPARK RIGHT NEXT TO AIRPORT, WE HAVE DONE FOR A LONG TIME. ONLY ISSUE IS HOW THE PRICE HAS MORE THAN DOUBLED IN THE LAST FEW YEARS, GETTING TO THE POINT WHERE USEING TAXI'S MIGHT BE THE CHEAPER OPTION”

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(Short Stay 1) - Posted 2 years ago

“Overall good, why online check in the same Qs, Parking service 1st class. Poor arrival experience held on plane 20 mins, drop off long walk back to passport control. The escalator has not worked for 3 years.”

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(Premium Meet And Greet) - Posted 2 years ago

“No issues just not cheap”

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(Long Stay) - Posted 2 years ago

“Could do with extra person on desk at times gor both taking and handing keys back”

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(Premium Meet And Greet) - Posted 2 years ago

“Great facilities, retail opportunities and places to eat. Only downside was the parking in long stay which I had pre-booked. Really struggled to find a parking space.”

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(Long Stay) - Posted 2 years ago

“An efficient, easy process that worked out fine using the Long Stay car park, but airport parking remains an expensive additional holiday cost.”

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(Long Stay) - Posted 2 years ago

“Short stay 1; very efficient”

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(Short Stay 1) - Posted 2 years ago

“Easy to book on line and pay. We were quite a way from the Airport but managed to get the courtesy bus. When we returned we couldn't find the Bus stop so had to walk. Maybe that was our fault as long delay and very tired!!! I had a copule of queries regarding the Parking and these were addressed quickly by email. Will definitely use the Car Park in future.”

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(Long Stay) - Posted 2 years ago

“Easy parking with usually plenty of spaces. The availability/frequency of buses to the terminal may challenge those who take half their house with them when they go on holiday. We only take carryon so no problem”

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(Short Stay 2) - Posted 2 years ago

“Expensive”

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(Long Stay) - Posted 2 years ago

“Everything was good, but the price needs to come down, especially for pensioners and less privileged people.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,129 reviews