Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,915 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall good, why online check in the same Qs, Parking service 1st class. Poor arrival experience held on plane 20 mins, drop off long walk back to passport control. The escalator has not worked for 3 years.”

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(Premium Meet And Greet) - Posted 1 year ago

“No issues just not cheap”

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(Long Stay) - Posted 1 year ago

“Could do with extra person on desk at times gor both taking and handing keys back”

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(Premium Meet And Greet) - Posted 1 year ago

“Great facilities, retail opportunities and places to eat. Only downside was the parking in long stay which I had pre-booked. Really struggled to find a parking space.”

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(Long Stay) - Posted 1 year ago

“An efficient, easy process that worked out fine using the Long Stay car park, but airport parking remains an expensive additional holiday cost.”

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(Long Stay) - Posted 1 year ago

“Short stay 1; very efficient”

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(Short Stay 1) - Posted 1 year ago

“Easy to book on line and pay. We were quite a way from the Airport but managed to get the courtesy bus. When we returned we couldn't find the Bus stop so had to walk. Maybe that was our fault as long delay and very tired!!! I had a copule of queries regarding the Parking and these were addressed quickly by email. Will definitely use the Car Park in future.”

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(Long Stay) - Posted 1 year ago

“Easy parking with usually plenty of spaces. The availability/frequency of buses to the terminal may challenge those who take half their house with them when they go on holiday. We only take carryon so no problem”

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(Short Stay 2) - Posted 1 year ago

“Expensive”

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(Long Stay) - Posted 2 years ago

“Everything was good, but the price needs to come down, especially for pensioners and less privileged people.”

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(Long Stay) - Posted 2 years ago

“The various parking arrangements are good. However it is becoming an expensive luxury.”

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(Long Stay) - Posted 2 years ago

“Insufficient Disabled spaces in short stay car park 2 otherwise fine, much closer than the long stay facility”

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(Short Stay 2) - Posted 2 years ago

“Very good easy always used the same car park just a shame prices have gone up so much”

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