Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,129 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Your car is fine now the ticket barrier, since you corner the market your prices are way to high co.pared to other...without discount codes I would not use”

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(Long Stay) - Posted 2 years ago

“Convenient (if expensive) secure parking. Prices have gone up a lot.”

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(Long Stay) - Posted 2 years ago

“Really good rate for car parking however didn’t like the shock I got when trying to leave car park to say that I owed £575 for my stay.”

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(Short Stay 1) - Posted 2 years ago

“System worked seamlessly, however cost is too high.”

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(Short Stay 2) - Posted 2 years ago

“Very helpfull”

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(Long Stay) - Posted 2 years ago

“Efficient service generally, bus staff are particularly courteous and accommodating. It would be useful to be able to register more than one VRN when booking in advance to save amending a booking if you're not sure which vehicle you'll be using at the time of booking. A top up account with loyalty discount would be good where you can add parking credit and being able to use on an App to book parking, make amends etc. This could also be commercialised with promotions in duty free or other airport vendors as an incentive and to drive spend.”

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(Long Stay) - Posted 2 years ago

“Good efficient service. Ladies loos need to be refurbished. The front entrance needs cleaning up - litter cigarette stubs etc. Pick up drop off car park too expensive.”

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(Long Stay) - Posted 2 years ago

“Unfortunately the time to offload luggage still takes far too long compared with other airports, it lets you down. The price of parking is very expensive but it is convenient”

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(Short Stay 1) - Posted 2 years ago

“GREAT SET UP EVERYTHING WAS SMOOTH NO HASSLE. STAFF VERY COURTEOUS.”

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(Premium Meet And Greet) - Posted 2 years ago

“Used long stay in February and short stay 2 in April, not too much difference in distance to walk to airport and cost only a few pounds more for short stay 2. Needed to drive around looking for parking space in long stay as only partially open, there were plenty of spaces in short stay 2.”

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(Short Stay 2) - Posted 2 years ago

“Easy to get to but signage could benefit from more detail. Arriving in the dark and not being familiar I wasn’t sure where I was going at first. Once I was in the right place through the car park was great.”

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(Long Stay) - Posted 2 years ago

“No problems, but expensive!”

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(Long Stay) - Posted 2 years ago

“Easy, Quick and safe parking”

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(Short Stay 2) - Posted 2 years ago

“Very good service. Price could be a bit more competitive. Getting a bit pricey now.”

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(Short Stay 1) - Posted 2 years ago

“Great - apart from the time it takes for baggage to get to the reclaim area . Very slow!”

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(Premium Meet And Greet) - Posted 2 years ago

“In general I like Newcastle airport. Improvements could be made to the long-stay parking, trolley parks, visible staffing, threatening unfriendly signage and pushing a luggage trolley up that hill to the terminal is not easy at my age. There should be also a kiosk manned by representatives of the airport instead of the anonymous backroom approach. Why are the border force people so miserable and stern, the machines do most of the work now so the job isn't exactly hard and as ex-forces, I have experienced cold wet checkpoints so I know. The baggage security staff are usually very efficient whilst remaining friendly and usually approachable. Has anyone considered having a little shop in the arrivals area selling milk, bread & eggs at 9 or 10 o'clock at night? After you've been away for a couple of weeks most people don't have any in the house when they get in late and they need a cuppa and a sandwich”

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(Long Stay) - Posted 2 years ago

“Getting in is quite straight forward getting back out totally different last twice I have had to call you”

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(Short Stay 1) - Posted 2 years ago

“Easy to use app, reasonable prices and just a short walk from the car park to the airport the only negative was the poor lighting in the car parks having flown in at midnight.”

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(Long Stay) - Posted 2 years ago

“Very convenient to the airport. Booking straight forward and great discount that is why we were able to book the short stay. Due to cold weather this was the best option.”

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(Short Stay 1) - Posted 2 years ago

“good to get to”

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(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,129 reviews