Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,129 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really great service, very quick in and out. Only negative is the cost of parking is very high.”

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(Long Stay) - Posted 2 years ago

“Easy access to the airport only down side a number of parking sites closed and trying to get as many vehicles in to the remaining spaces drove round a few times to find a space recommend go early”

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(Long Stay) - Posted 2 years ago

“Expensive like all airports”

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(Long Stay) - Posted 2 years ago

“No problems with the process, we're able to exit the parking lot upon our return.”

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(Short Stay 1) - Posted 2 years ago

“Great service following lost ticket issue”

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(Short Stay 2) - Posted 2 years ago

“Hello, i have used this car park for many years and always had a brilliant service. However on our latest trip we arrived at the car park In the evening. The barrier didn’t rise as it normally does. And asked for the money to b paid. Just as we were about to pay up After 10 minutes a guy came and lifted the barrier to release us. Apparently the camera noted our reg as K9FFD rather than K9EED. This hopefully is a one off. Otherwise it wiuld have been 5/5”

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(Long Stay) - Posted 2 years ago

“3rd time I've used Newcastle Airport Short Stay Carpark ..the location to the terminal is excellent ...easy access and egress...only downside the bays are tight and needs a few more disabled parking bays ...”

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(Short Stay 1) - Posted 2 years ago

“Car park does what it needs to do. Still issue with barrier camera’s . Last few times I’ve been the camera’s don’t pick up the reg. It is however only a minor inconvenience”

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(Long Stay) - Posted 2 years ago

“Parking space was very close to terminal but spaces were in short supply and very small. It only takes one large van or someone parked slightly out of line for available spaces to be very tight.”

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(Short Stay 1) - Posted 2 years ago

“Overall a good car park, reasonably close to the terminal. Suppose the only negetive is the lighting, bit dark when trying to locate the pathways etc.”

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(Short Stay 2) - Posted 2 years ago

“long stay car park should be better signed same as short stay and the bus shuttle should also be more accessible”

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(Long Stay) - Posted 2 years ago

“Parked close to airport - stayed four days - only downfall is it’s expensive but it’s expected as with all airports. Entry and exit fast and simple.”

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(Short Stay 2) - Posted 2 years ago

“Convenient and secure. As ever, I would have liked it cheaper. Member discount??”

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(Short Stay 1) - Posted 2 years ago

“Good service but seemed expensive to me. Allegedly had a 10% discount but still cost nearly £100 for two weeks. Will consider a taxi next time”

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(Short Stay 1) - Posted 2 years ago

“Booking is easy but always have issues when leaving and have to call for assistance”

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(Short Stay 1) - Posted 2 years ago

“On the whole booking and parking at the airport is easy. The only problem we have encountered is on our return to the airport from holiday. The ticket machine never seems to accept the ticket to open the barrier. We have always had to seek assistance and always have to have our booking reference to hand. Very annoying after a long journey.”

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(Short Stay 2) - Posted 2 years ago

“Had to cancel parking after BA flight cancelled at short notice. Delete with and refunded in super quick time with no fuss. Shame there was a £5 admin fee.”

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(Short Stay 2) - Posted 2 years ago

“Parking is far too expensive, compared to bigger airports like Manchester, as are the drop-off charges.”

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(Long Stay) - Posted 2 years ago

“The long stay parking is a short walk from the terminal though it was quite difficult to find our way in the dark as the signage to the terminal wasn't very clear and the footpath ended abruptly. There is a shuttle bus service though it isn't 24 hours, unfortunately, as it would have been very welcome on a freezing cold night when struggling to find our way with our luggage. A clear, covered walkway would be a great addition. I think I'll save the parking money and get a taxi to the front door next time.”

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(Long Stay) - Posted 2 years ago

“Nice experience and handy for where Ee live”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,129 reviews