Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,919 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their should be a sign on the main road to signpost to the car park as we did not see it until we turned into the road leading to the car park, this was our first visit to Newcastle airport so found it difficult to find.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“We like short stay 2 , but too be honest it’s not easy to get a voucher code , it’s quite expensive, for us being elderly we find it so much easier, than long stay, Very easy to find so will continue to use it.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Very easy to use, as long as you’ve booked just drive in and park. take notice of where you park eg “C” area and leave it to enjoy your holiday, peace of mind”

Helpful Report

(Long Stay) - Posted 2 years ago

“Would be better if bus collection point at airport had signage. A regular customer discount/loyalty scheme would be welcomed Thanks Mark”

Helpful Report

(Long Stay) - Posted 2 years ago

“Have used the long stay car park numerous occasions Not to far to walk to terminal reasonably priced”

Helpful Report

(Long Stay) - Posted 2 years ago

“The reason it was not 5stars is it I wasn’t clearly marked,but when I found the parking it was easy in & to the airport departure”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Short stay parking at Newcastle Airport is very convenient, I usually use it for 2/3 nights away while visiting family. I always try to look for offers which are sometimes advertised but still seem to pay a high price. Nevertheless needs must.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Reasonable price and no problems”

Helpful Report

(Long Stay) - Posted 2 years ago

“Parking was fine and secure for our stay . .Booked and paid online very easy to do. only to be presented with a fee of £122.00 to be paid upon trying to leave the car park .went into the office and showed booking details and attendant sorted this out for me very quickly. Was quite a shock and was told possibly number plate wasnt recognised properly. Upon returning home the same thing happened to a friend of mine a few wks previous.so be careful when entering card and make sure you check details before you decide to pay again .apart from this happening the booking and stay was fine .”

Helpful Report

(Long Stay) - Posted 2 years ago

“Great service, Maybe a little more expensive compared to other regional airports. Please sort out the number plate recognition - 7 times now number plate is not recognised. Which is a BS154AU - Legal Number Plate.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Easy entry with pre-booking and short walk to terminal.”

Helpful Report

(Long Stay) - Posted 2 years ago

“The airport is OK but parking is terribly EXPENSIVE and getting beyond a JOKE.”

Helpful Report

(Long Stay) - Posted 2 years ago

“I use the airport car park fairly frequently and have not encountered any serious problems. However, the last three times I have been through, the camera has failed to record the correct registration number on arrival at the car park and this has necessitated calling at the office on my return from a trip to sort things out. I have been using the same car for a number of years without difficulty. The bus service to/from the terminal is very good and the drivers are always very pleasant. Perhaps an extra bus at peak times would be helpful.”

Helpful Report

(Long Stay) - Posted 2 years ago

“problem with number plate identification camera does not accurately read plate and always have to contact staff to raise barrier staff very helpful but camera software needs improving”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Easy to Book and easy on the day”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Only factor lowering score was the price”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“All good but a bit pricey”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“I use Newcastle Airport several times a year as it is convenient for me, and it has all the facilities I require. Regarding the car parking, I would like to see a discount scheme for regular users. It seems wrong to me that agencies can offer a better deal than the airport.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Was pleased to see the airport very busy during half term :-)”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Great experience, however not so cheap when you live near to the airport. Disappointed the bus is no longer available from the long stay car park”

Helpful Report

(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 24,919 reviews