Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,919 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy site to use. Only short walk to terminal.”

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(Long Stay) - Posted 2 years ago

“Some parking spacer are tight for larger cars”

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(Long Stay) - Posted 2 years ago

“Booking very easy. Long stay not too far a walk from terminal. Few slight niggles were :that there weren't very many spaces left: arrived back at 03:00am & trying to find car in dark with not much lighting & no row signs etc was bit difficult. Overall pleased & would use again”

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(Long Stay) - Posted 2 years ago

“I found that I had to drive around for quite some time to find a parking space”

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(Long Stay) - Posted 2 years ago

“Only point is you have to allow a fair bit of time to find a bay, and some are a tight squeeze. For the money charged this should be easier.”

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(Long Stay) - Posted 2 years ago

“Just the job for our holiday.. Nice secure car park..five minute walk to the airport.. Perhaps next time ,buses will be back again ?”

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(Long Stay) - Posted 2 years ago

“Good airport. Not far too walk. Got through security pretty quickly. Only issue was having to buy a bag for toiletries. I had no change so had to go back downstairs to a Greggs to spend money and get £1 change.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to drive into, reasonable rates in long stay ( with code ) Alphabet parking, so you know where you've parked. Only downside is spaces are a bit tight”

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(Long Stay) - Posted 2 years ago

“Easy access to the short stay car park and although very full, spaces were available. Booking was no problem on the Newcastle Airport web site.”

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(Short Stay 1) - Posted 2 years ago

“Experience was good although there wasn’t a bus in sight when we arrived although it was before 6am, so we just walked! Was difficult to find a space it was very busy! Checking in and security was very slick. Slight issue on return with the barrier not going up and saying we owed payment but it was quickly resolved by a member of staff.”

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(Long Stay) - Posted 2 years ago

“Easy booking, pity it’s not cheap”

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(Short Stay 2) - Posted 2 years ago

“Overall positive but it took a while to find a vacant space”

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(Long Stay) - Posted 2 years ago

“We were very pleased with the system which worked perfectly for us. We did not see any buses picking up customers so we were glad that it was not raining at the time. We were concerned about not being able to locate the car upon our return and so took photographs of the view in all directions. We did not notice ant letters or rank numbers on the ends of the columns of cars. They would certainly be helpful.”

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(Long Stay) - Posted 2 years ago

“Excellent outgoing, smooth and quickly through checkin and security . Departure more or less on time . Homecoming , long walk ( have breathing difficulties ) then hitting steep stairs up and escalator not working! My worst nightmare . No one around to help , no lift . eventually with help from partner made the top but very distressed . I will obviously request airside assistance next time . An unfortunate end to a good overall exp . One other bad note was going out , Bar 11 was very poor with sticky smelly bar and less than average sandwich with service by a person that obviously didn't want to smile or even be there .”

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(Premium Fast Track) - Posted 2 years ago

“Tho the service is very good , we do think that it is very expensive”

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(Short Stay 1) - Posted 2 years ago

“short stay car park great but expensive”

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(Short Stay 2) - Posted 2 years ago

“Very efficient service. Reception staff were very friendly too.”

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(Premium Meet And Greet) - Posted 2 years ago

“As a 60yr old+ customer, I think the airport parking is a brilliant idea. However, the signage to get in out of the long stay car park is terrible and information about the courtesy bus is non existent. I had to park in car park A and couldn't see the airport terminal and therefore had no idea how to get there while dragging a case and carrying an umbrella in pouring rain.”

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(Long Stay) - Posted 2 years ago

“I WAS AMAZED BY THE NUMBER OF CARS AT 0430 IN THE MORNING, WHICH LED TO MAKING IT DIFFICULT TO FIND ON RETURN. ALSO, SOME OF THE WALKWAYS COULD BE BETTER WHEN WHEELING CASES.”

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(Long Stay) - Posted 2 years ago

“Smooth operation”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 24,919 reviews