Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,130 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,130 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice experience and handy for where Ee live”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Very easy to use and no hassle - short walk to terminal, but all good.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“I am a frequent flier from NCL international airport out to the Canary Island Mainly Gran Canaria. The booking facilities drop-down box omits Gran Canaria from its site, therefore, making booking unreliable. In the last two times I have booked the short stay car park I have been refused exit stating I have to pay an extortionate sum which has meant I have had to walk to the gate office to get this cleared.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Usually good service from airport staff. Observations: - recent experience made difficult due to escalator maintenance and lack of directions to alternate - car park signage remains poor. Arriving or leaving at night time can be confusing - baggage handling seems to have improved with reduced delays in claiming baggage on return”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“I used short stay 2 for 3 days, it’s cost me nearly £60 which is too high.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Brilliant no hassle bus regular long stay is a very busy car park !”

Helpful Report

(Long Stay) - Posted 2 years ago

“The parking is okay althoug you cannot rely much on the courtesy buses. I had an alarm system brake down when I returned from Holiday had to call my rescue and recovery service. The car parking security control acknowledged that I would take longer to leave the car parking area and I did not have to pay any extra. It would have been a plus if they have a portable 12V car battery charger.”

Helpful Report

(Long Stay) - Posted 2 years ago

“To many pubs in departure area,”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“...........”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Hi I found signage to my parking spot difficult, when I arrived at 3am people were wondering around aimlessly looking for their vehicles which were hidden under ice, why don't ye number the parking spaces ie A 15 , A for section, 1 for row, and 5 for space”

Helpful Report

(Long Stay) - Posted 2 years ago

“Their should be a sign on the main road to signpost to the car park as we did not see it until we turned into the road leading to the car park, this was our first visit to Newcastle airport so found it difficult to find.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“We like short stay 2 , but too be honest it’s not easy to get a voucher code , it’s quite expensive, for us being elderly we find it so much easier, than long stay, Very easy to find so will continue to use it.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Very easy to use, as long as you’ve booked just drive in and park. take notice of where you park eg “C” area and leave it to enjoy your holiday, peace of mind”

Helpful Report

(Long Stay) - Posted 2 years ago

“Would be better if bus collection point at airport had signage. A regular customer discount/loyalty scheme would be welcomed Thanks Mark”

Helpful Report

(Long Stay) - Posted 2 years ago

“Have used the long stay car park numerous occasions Not to far to walk to terminal reasonably priced”

Helpful Report

(Long Stay) - Posted 2 years ago

“The reason it was not 5stars is it I wasn’t clearly marked,but when I found the parking it was easy in & to the airport departure”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Short stay parking at Newcastle Airport is very convenient, I usually use it for 2/3 nights away while visiting family. I always try to look for offers which are sometimes advertised but still seem to pay a high price. Nevertheless needs must.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Reasonable price and no problems”

Helpful Report

(Long Stay) - Posted 2 years ago

“Parking was fine and secure for our stay . .Booked and paid online very easy to do. only to be presented with a fee of £122.00 to be paid upon trying to leave the car park .went into the office and showed booking details and attendant sorted this out for me very quickly. Was quite a shock and was told possibly number plate wasnt recognised properly. Upon returning home the same thing happened to a friend of mine a few wks previous.so be careful when entering card and make sure you check details before you decide to pay again .apart from this happening the booking and stay was fine .”

Helpful Report

(Long Stay) - Posted 2 years ago

“Great service, Maybe a little more expensive compared to other regional airports. Please sort out the number plate recognition - 7 times now number plate is not recognised. Which is a BS154AU - Legal Number Plate.”

Helpful Report

(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,130 reviews