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Newcastle Airport Reviews

4.6 Rating 24,919 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 24,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Newcastle Airport 5 star review on 2nd October 2024

Newcastle Airport 5 star review on 8th July 2024

Newcastle Airport 5 star review on 10th June 2024

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 22nd August 2023

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good no problem with parking”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“The prices are getting to high not sure if it was higher next time would use it thanks”

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(Long Stay) - Posted 2 years ago

“Great service. No problems. My only issue was poor signage to direct me to the terminal”

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(Short Stay 2) - Posted 2 years ago

“All the staff are lovely - booking is always done courteously and efficiently on the phone. The bus drivers are always pleasant and helpful. My only issue is the frequency of buses. Sometimes it seems that only one bus is operating with long wait times at bus stops, even when a lot of passengers wish to get to the terminal - it has not been unusual to see passengers giving up on waiting and dragging their luggage to the terminal on foot. On our last trip, we got the bus to the car park and along the way, it became absolutely packed with passengers heading for the terminal, so much so that some passengers had to get off the bus with their luggage so that we could get off. People are very obliging, but it shouldn't have to be like that. Sorry to be negative when there is so much good.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Good parking but they were asking me to pay when I already had. Had to press help & the man opened the barrier.”

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(Short Stay 1) - Posted 2 years ago

“4/5 Loose stone chippings in Long Stay car park made it hard to drag cases across to the terminal. Would be no issue if tarmac. Food expensive in airport but to be expected. Otherwise an easy stress free start to holiday”

Helpful Report

(Long Stay) - Posted 2 years ago

“very easy to book and complete resavation. once at Airport ample spaces in the chosen car park”

Helpful Report

(Long Stay) - Posted 2 years ago

“Used the car park last minute , very convenient for the Airport (only a short walk ) Very easy to get in and exit.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy online booking. Good signposting to the car park with easy and quick entry and exit. Nice clean surfaced car park and footpaths with good security. The only minor problem is signs to sections of the car park that claimed to have spaces was in fact full, someone needs to update the signs throughout the day.”

Helpful Report

(Long Stay) - Posted 2 years ago

“We used the premium parking offer . Not inexpensive but works. Safe parking close to to the terminal , and easy to operate. Will use this service again .👍”

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(Premium Fast Track) - Posted 2 years ago

“Satisfactory experience”

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(Long Stay) - Posted 2 years ago

“Easy to book and find a space and easy to arrive and exit when paid online- only downside is the price, as with most airports its an expensive part of a break away!!”

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(Short Stay 2) - Posted 2 years ago

“Very happy with the overall experience Would certainly recommend”

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(Long Stay) - Posted 2 years ago

“Could not see the promotion box for discount till it was to late as it blended in with the background”

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(Long Stay) - Posted 2 years ago

“Arriving at airport everything great, buses very regular to help you to airport, on my return no buses anywhere to be seen. But I had entered my registration incorrectly so on the way out the barrier wouldn’t lift, a very kind and helpful gentleman came to help and explained what I had done wrong. Thankyou to the gentleman who helped me and I will try to get it right next time.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Whole process on arrival at the car park is positive, we hailed the shuttle bus which dropped us off at the terminal however, on returning from our holiday we could find no way have hailing the shuttle bus, there were no signs of it and we had to walk to the car park. It would have helped if you had a telephone that we could have used to call a shuttle bus.”

Helpful Report

(Long Stay) - Posted 2 years ago

“It’s great to park at the airport when going on holiday. We went away on 28th July for £46.99 and wanted to rebook for the 17th August but have been quoted £74.99. It would be great if codes/offers could be shared with returning customers.”

Helpful Report

(Long Stay) - Posted 2 years ago

“No problems getting in and the long stay is only a short walk from the terminal, but getting out, even though we had pre-paid, the exit didn’t recognise our ticket and we had to get help, which was provided promptly and we were on our way, had it not been for the delay on exit, it would have been a 5 star”

Helpful Report

(Long Stay) - Posted 2 years ago

“9nly problem was Short Stay 2 signage.Not very visible on entering the airport and its difficult finding your car without a location say on lampposts.However I do appreciate how easy it is to enter and leave.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Need clearer instructions of where return bus stop is”

Helpful Report

(Long Stay) - Posted 2 years ago

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Newcastle Airport is rated 4.6 based on 24,919 reviews