Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,131 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy booking, pity it’s not cheap”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Overall positive but it took a while to find a vacant space”

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(Long Stay) - Posted 2 years ago

“We were very pleased with the system which worked perfectly for us. We did not see any buses picking up customers so we were glad that it was not raining at the time. We were concerned about not being able to locate the car upon our return and so took photographs of the view in all directions. We did not notice ant letters or rank numbers on the ends of the columns of cars. They would certainly be helpful.”

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(Long Stay) - Posted 2 years ago

“Excellent outgoing, smooth and quickly through checkin and security . Departure more or less on time . Homecoming , long walk ( have breathing difficulties ) then hitting steep stairs up and escalator not working! My worst nightmare . No one around to help , no lift . eventually with help from partner made the top but very distressed . I will obviously request airside assistance next time . An unfortunate end to a good overall exp . One other bad note was going out , Bar 11 was very poor with sticky smelly bar and less than average sandwich with service by a person that obviously didn't want to smile or even be there .”

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(Premium Fast Track) - Posted 2 years ago

“Tho the service is very good , we do think that it is very expensive”

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(Short Stay 1) - Posted 2 years ago

“short stay car park great but expensive”

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(Short Stay 2) - Posted 2 years ago

“Very efficient service. Reception staff were very friendly too.”

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(Premium Meet And Greet) - Posted 2 years ago

“As a 60yr old+ customer, I think the airport parking is a brilliant idea. However, the signage to get in out of the long stay car park is terrible and information about the courtesy bus is non existent. I had to park in car park A and couldn't see the airport terminal and therefore had no idea how to get there while dragging a case and carrying an umbrella in pouring rain.”

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(Long Stay) - Posted 2 years ago

“I WAS AMAZED BY THE NUMBER OF CARS AT 0430 IN THE MORNING, WHICH LED TO MAKING IT DIFFICULT TO FIND ON RETURN. ALSO, SOME OF THE WALKWAYS COULD BE BETTER WHEN WHEELING CASES.”

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(Long Stay) - Posted 2 years ago

“Smooth operation”

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(Long Stay) - Posted 2 years ago

“Parking was hassle free - number plate recognition worked fine on exit. No shuttle bus running.... Prices on the high side.... On the plus side - car was exactly as I'd left it :)”

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(Long Stay) - Posted 2 years ago

“I used short stay 2 and found it close to the terminal so that it was a 3 minute walk to enter the check in area. ANPR system allows a swift exit from the car park on return rather than quequeing to validate ticket. Definitely will use again.”

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(Short Stay 2) - Posted 2 years ago

“mmmmmmmmmm”

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(Premium Meet And Greet) - Posted 2 years ago

“Very good but getting expensive”

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(Short Stay 2) - Posted 2 years ago

“A long queue for check in at Premium Meet and Greet as only one person on reception.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent, easy to use system. Disappointed there was no shuttle bus, the car park to the terminal building. It was a struggle to get from the car to terminal build with three cases a buggy with a two year old and two big hand luggage, there didn’t seem to be any trollies anywhere. But the car was as we left it which is the main thing .”

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(Long Stay) - Posted 2 years ago

“Airport facilities ok bit over priced also for the car parking.”

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(Premium Meet And Greet) - Posted 2 years ago

“We like Newcastle Airport because it is the most convenient for us and isn't too big, our biggest disappointment was the hike in the parking charges which seemed excessive.”

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(Long Stay) - Posted 2 years ago

“Very good service but maybe have courtesy buses running more regular.”

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(Long Stay) - Posted 2 years ago

“A very good regional airpirt, with efficient processes and a decent range of services available.”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,131 reviews