Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,132 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Satisfactory experience”

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(Long Stay) - Posted 2 years ago

“Easy to book and find a space and easy to arrive and exit when paid online- only downside is the price, as with most airports its an expensive part of a break away!!”

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(Short Stay 2) - Posted 2 years ago

“Very happy with the overall experience Would certainly recommend”

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(Long Stay) - Posted 2 years ago

“Could not see the promotion box for discount till it was to late as it blended in with the background”

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(Long Stay) - Posted 2 years ago

“Arriving at airport everything great, buses very regular to help you to airport, on my return no buses anywhere to be seen. But I had entered my registration incorrectly so on the way out the barrier wouldn’t lift, a very kind and helpful gentleman came to help and explained what I had done wrong. Thankyou to the gentleman who helped me and I will try to get it right next time.”

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(Long Stay) - Posted 2 years ago

“Whole process on arrival at the car park is positive, we hailed the shuttle bus which dropped us off at the terminal however, on returning from our holiday we could find no way have hailing the shuttle bus, there were no signs of it and we had to walk to the car park. It would have helped if you had a telephone that we could have used to call a shuttle bus.”

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(Long Stay) - Posted 2 years ago

“It’s great to park at the airport when going on holiday. We went away on 28th July for £46.99 and wanted to rebook for the 17th August but have been quoted £74.99. It would be great if codes/offers could be shared with returning customers.”

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(Long Stay) - Posted 2 years ago

“No problems getting in and the long stay is only a short walk from the terminal, but getting out, even though we had pre-paid, the exit didn’t recognise our ticket and we had to get help, which was provided promptly and we were on our way, had it not been for the delay on exit, it would have been a 5 star”

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(Long Stay) - Posted 2 years ago

“9nly problem was Short Stay 2 signage.Not very visible on entering the airport and its difficult finding your car without a location say on lampposts.However I do appreciate how easy it is to enter and leave.”

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(Short Stay 2) - Posted 3 years ago

“Need clearer instructions of where return bus stop is”

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