Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,131 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have used 3 times this year and on two out of three occasions have been told shorts stay 1 overbooked, need to get their bookings sorted out”

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(Short Stay 1) - Posted 2 years ago

“Basically Parking in them short stay car parks was good but is very overpriced. The main issue is the charge when dropping someone off at the airport which is really expensive. AS a result I have noticed people being dropped off on busy roads to avoid the parking charge , this is an accident waiting to happen and needs urgent review.”

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(Short Stay 1) - Posted 2 years ago

“Entry exit easy but pick up coach not available for early and late flights”

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(Long Stay) - Posted 2 years ago

“Ample space a little more lane ident would be good.”

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(Long Stay) - Posted 2 years ago

“Parking lot very clean and tidy bus driver really nice and friendly but away to expensive to park in.”

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(Long Stay) - Posted 2 years ago

“the general service is good but we had a problem as the phone in our shelter was not working and we had to walk to another shelter with all our cases”

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(Long Stay) - Posted 2 years ago

“Good except for directions in the dark ( 3am ) from the main entry roundabout!”

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(Premium Meet And Greet) - Posted 2 years ago

“Not cheap but very convenient. Booked Short Stay 1, just across from the terminal. Received an email from airport parking thr day before to say SS1 was at capacity but we could use the express area, usually reserved just for drop off and pick up. This was even easier than SS1, so no complaints from us! Worked a treat.”

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(Short Stay 1) - Posted 2 years ago

“Very good”

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(Premium Meet And Greet) - Posted 2 years ago

“Airport parking was fine, however, some information in the bus shelters about the frequency of courtesy buses would be useful and if walking there are no signs to point pedestrians in the direction of the terminal (not able to see terminal from G or H in the dark).”

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(Long Stay) - Posted 2 years ago

“All good no problem with parking”

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(Short Stay 2) - Posted 2 years ago

“The prices are getting to high not sure if it was higher next time would use it thanks”

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(Long Stay) - Posted 2 years ago

“Great service. No problems. My only issue was poor signage to direct me to the terminal”

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(Short Stay 2) - Posted 2 years ago

“All the staff are lovely - booking is always done courteously and efficiently on the phone. The bus drivers are always pleasant and helpful. My only issue is the frequency of buses. Sometimes it seems that only one bus is operating with long wait times at bus stops, even when a lot of passengers wish to get to the terminal - it has not been unusual to see passengers giving up on waiting and dragging their luggage to the terminal on foot. On our last trip, we got the bus to the car park and along the way, it became absolutely packed with passengers heading for the terminal, so much so that some passengers had to get off the bus with their luggage so that we could get off. People are very obliging, but it shouldn't have to be like that. Sorry to be negative when there is so much good.”

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(Long Stay) - Posted 2 years ago

“Good parking but they were asking me to pay when I already had. Had to press help & the man opened the barrier.”

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(Short Stay 1) - Posted 2 years ago

“4/5 Loose stone chippings in Long Stay car park made it hard to drag cases across to the terminal. Would be no issue if tarmac. Food expensive in airport but to be expected. Otherwise an easy stress free start to holiday”

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(Long Stay) - Posted 2 years ago

“very easy to book and complete resavation. once at Airport ample spaces in the chosen car park”

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(Long Stay) - Posted 2 years ago

“Used the car park last minute , very convenient for the Airport (only a short walk ) Very easy to get in and exit.”

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(Long Stay) - Posted 2 years ago

“Easy online booking. Good signposting to the car park with easy and quick entry and exit. Nice clean surfaced car park and footpaths with good security. The only minor problem is signs to sections of the car park that claimed to have spaces was in fact full, someone needs to update the signs throughout the day.”

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(Long Stay) - Posted 2 years ago

“We used the premium parking offer . Not inexpensive but works. Safe parking close to to the terminal , and easy to operate. Will use this service again .👍”

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(Premium Fast Track) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 25,131 reviews