Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,921 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with my stay”

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(Long Stay) - Posted 2 years ago

“Good but expensive.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy online booking, good signposting to the car park and easy entry and exit procedure. Only down site was a long drive around to find a vacant space despite signs saying certain areas had spaces.”

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(Long Stay) - Posted 2 years ago

“Parking has gotten expensive. Before covid usuaĺly paid 80 pounds for 2 weeks,with code admittedly, but paid same price for 1 week now. Still ok service though thanks.”

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(Long Stay) - Posted 2 years ago

“The airport bus driver was very helpful. The parking was full but still found a spot. My only issue was the price £101.50 for 6 days, and that was at a 50% discount according to the internet?”

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(Long Stay) - Posted 2 years ago

“Parking was fine but could do with more buses circulating.”

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(Long Stay) - Posted 2 years ago

“Easy to book and locate car park”

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(Long Stay) - Posted 2 years ago

“Despite large volumes of traffic, the overall experience was good.”

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(Long Stay) - Posted 2 years ago

“New to the airport , so not sure where Meet and Greet was, but found it easily. The guy who booked us in was great despite that it was 6.00. Collecting the car made me a little concerned as the lady asked if I came in on the 9.00 flight even though it was now 16.00. Overall quite pleased.”

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(Premium Meet And Greet) - Posted 2 years ago

“Passport control on return was efficient but looked risky with regard to Covid transmission. Car parking was efficiently administered and paid in advance. Parking experience satisfactory.”

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(Long Stay) - Posted 2 years ago

“Although parking was easy to find and everything went smoothly my only reservation is that the bays are a little tight and the roads could do with a bit tcl”

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(Short Stay 2) - Posted 2 years ago

“The car park is good but could be improved. Finding a space (1st week of July) was very difficult. Many cars had been abandoned and double parked, blocking routes around the bays. It needs to be better organised with electronic signage which would be able to direct travellers to the available spaces.”

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(Long Stay) - Posted 2 years ago

“Very easy to drive to, and to my surprise there were spaces available quite close to the main airport building. The only negative was having to drag our suitcases along a rather uneven path granted it was only a hundred yards or so but a trolly would have been handy, but when we arrived there were none available.”

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(Long Stay) - Posted 2 years ago

“Easy to book and staff very professional. Not really meet and greet as now you have to find your car in the car park although it's not difficult, before your car would be outside the building ready for your journey home.”

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(Premium Meet And Greet) - Posted 2 years ago

“Speedy check in and security checks. Flight was delayed by 2 hours which was disappointing but we were just pleased the flight wasn’t cancelled altogether like some holiday makers. Airport was clean, staff were friendly”

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(Long Stay) - Posted 2 years ago

“The ‘Meet and Greet’ airport parking was excellent both for dropping off the car and picking it up and it was only a 2 minute walk to the terminal. However there was a long wait to get through security and the area was very crowded and warm. Once airside, there are very few seats unless you want to go into a bar or restaurant and the seats provided are not very comfortable. Anyone with even slight mobility problems would be struggling.”

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(Premium Meet And Greet) - Posted 2 years ago

“Good service, but there was only one available space left. Not sure what I would have done if there was not available.”

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(Premium Fast Track) - Posted 2 years ago

“Bit confusing with signage. Assisted by staff. Very expensive. May use again?”

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(Long Stay) - Posted 2 years ago

“Parking was convenient and bus service adequate for time of day”

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(Long Stay) - Posted 2 years ago

“Short term parking option was good”

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(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 24,921 reviews