Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,132 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Although parking was easy to find and everything went smoothly my only reservation is that the bays are a little tight and the roads could do with a bit tcl”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“The car park is good but could be improved. Finding a space (1st week of July) was very difficult. Many cars had been abandoned and double parked, blocking routes around the bays. It needs to be better organised with electronic signage which would be able to direct travellers to the available spaces.”

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(Long Stay) - Posted 3 years ago

“Very easy to drive to, and to my surprise there were spaces available quite close to the main airport building. The only negative was having to drag our suitcases along a rather uneven path granted it was only a hundred yards or so but a trolly would have been handy, but when we arrived there were none available.”

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(Long Stay) - Posted 3 years ago

“Easy to book and staff very professional. Not really meet and greet as now you have to find your car in the car park although it's not difficult, before your car would be outside the building ready for your journey home.”

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(Premium Meet And Greet) - Posted 3 years ago

“Speedy check in and security checks. Flight was delayed by 2 hours which was disappointing but we were just pleased the flight wasn’t cancelled altogether like some holiday makers. Airport was clean, staff were friendly”

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(Long Stay) - Posted 3 years ago

“The ‘Meet and Greet’ airport parking was excellent both for dropping off the car and picking it up and it was only a 2 minute walk to the terminal. However there was a long wait to get through security and the area was very crowded and warm. Once airside, there are very few seats unless you want to go into a bar or restaurant and the seats provided are not very comfortable. Anyone with even slight mobility problems would be struggling.”

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(Premium Meet And Greet) - Posted 3 years ago

“Good service, but there was only one available space left. Not sure what I would have done if there was not available.”

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(Premium Fast Track) - Posted 3 years ago

“Bit confusing with signage. Assisted by staff. Very expensive. May use again?”

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(Long Stay) - Posted 3 years ago

“Parking was convenient and bus service adequate for time of day”

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(Long Stay) - Posted 3 years ago

“Short term parking option was good”

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(Short Stay 1) - Posted 3 years ago

“Great parking. However every time when we extend our stay means ringing from abroad which is fine, change the dates of arrival and make the payment - payment cost was good. However every time we reach the barrier to depart the short stay we can never get straight out and have to wait for someone to answer the phone which took ages this trip and further wait until they validate the ticket”

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(Short Stay 2) - Posted 3 years ago

“N9 problem”

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(Long Stay) - Posted 3 years ago

“We had prepaid for the short stay 2 and when we came back from holiday the barrier would not open and the machine wanted £200+ before letting us out, we rang for assistance and it was sorted out instantly, many thanks to the person that helped”

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(Short Stay 2) - Posted 3 years ago

“Easy to book most parking near to airport Meet and great excellent However why can I get parking cheaper by going to Holiday Extras - the best price should be available direct from airport”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Enough parking spaces & well organised.”

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(Long Stay) - Posted 3 years ago

“Excellent no problems…easy drop off & pick up”

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(Long Stay) - Posted 3 years ago

“Plenty of space, had CCTV to observe car in secure area. Watch out for parking near some blossom bushes, takes an age to clean car if you are away for long period. Used several times. Helpful staff on emails if assistance needed to change times etc”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Parking is fine when you can find a space especially if your disabled like me it is almost impossible to find one as there simply is not enough disabled bays. I still believe that prices are very much over the top just to park your car for a week it’s nearly £80.”

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(Long Stay) - Posted 3 years ago

“Convenient walking distance to the terminal but spaces are a little bit narrow. Bring your little car, not your big one.”

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(Long Stay) - Posted 3 years ago

“Good secure parking but a lot of luggage trollies were left abandoned around the car park. Maybe they should be an area to put these in?”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 25,132 reviews