Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,928 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service but could only give 4 stars as since they put the meet and greet in when you come out of terminal there is no signage for the bus stop to take you round the car parks and people didn’t know where to stand to be picked up by the bus”

Helpful Report

(Long Stay) - Posted 3 years ago

“The meet and greet service worked really well for us and all in all things went smoothly. The only comment we would make is that the airport lounge seemed a bit grubby and the choices were very limited.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Excellent facilities. Parking easy and convenient.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Very pricey for a week over £60.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Bus service not to good hard getting luggage off”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Have never had any problems parking at Newcastle Airport”

Helpful Report

(Long Stay) - Posted 3 years ago

“Easy access, good parking. Departures chaotic”

Helpful Report

(Long Stay) - Posted 3 years ago

“Adequate parking, easy to use and helpful bus drivers”

Helpful Report

(Long Stay) - Posted 3 years ago

“great service easy drop off and collection”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very convenient, just wish we had remembered where we had parked!!”

Helpful Report

(Long Stay) - Posted 3 years ago

“Short stay1 car park could do with some more disabled bays. Really struggled to find a bay let alone a disabled one. Also without fail the ANPR can NEVER recognise my personal registration number and I have to contact an operative which is very embarrassing when there is a queue of cars behind you. This has been happening for years now and really needs sorting out. Otherwise Newcastle airport parking is good.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Disappointed with having to walk to terminal as no buses”

Helpful Report

(Long Stay) - Posted 3 years ago

“Upgraded to the express car park, parking not cheap but it's safe and reliable.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Plenty off space car well looked after”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Worked well, used Premium Meet and Greet for the first time - all worked as expected, no delays. Everything as expected!”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“As I am disabled very disappointed no buses running in the car park”

Helpful Report

(Long Stay) - Posted 3 years ago

“Parking was fine. The problem I always seem to have is at the exit barrier. When I insert the ticket the machine always asks for a payment even thought I’ve pre booked and paid. Therefore I always need to speak to operator who checks the registration of car then raises the barrier.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Signs for premium meet and greet not clear but once in service excellent”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Overall good but parking becoming expensive, now going to get taxi as its cheaper.having used parking 3 times in the last 5 months a loyalty card system would be good.dont lose customers.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Better markings defining parking lanes ie A B C etc marking lanes”

Helpful Report

(Short Stay 1) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 24,928 reviews