Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,928 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used short term parking 1 . Ideally situated a short distance from the terminal. However, the parking spaces were tight and also expensive.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Good signage into car park and found a space easily. Barrier raised on entry and departure as expected without delay. Would have given 5 stars but signs for exit (in car and on foot to terminal) were not clearly visible.”

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(Short Stay 2) - Posted 3 years ago

“Very good parking - with good flexibility”

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(Short Stay 1) - Posted 3 years ago

“Got a parking spot ok but when we arrived back a week later a people carrier was parked next to me so close it made it nearly impossible to get into my car”

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(Short Stay 1) - Posted 3 years ago

“Easy to find the right car park and within walking distance to the terminal”

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(Short Stay 2) - Posted 3 years ago

“Easy to book, and amendable. Plenty of spaces at present, might change as travelling increases again. Used to have plenty of discount offers, which seem to have dried up. 55 quid for a week and ninety for 2 weeks in long stay. That was with money off. Could put people off, but saves hassle of taxi or lifts at odd hours…..15 minutes free drop off in short stay 2 tho……”

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(Short Stay 2) - Posted 3 years ago

“The booking process and actual entry and exit at short stay 2 car park are excellent first class but the lighting in the car park could do with a upgrade”

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(Short Stay 2) - Posted 3 years ago

“better than most airports, do don't feel quite as ripped off as you do at manchester, Doncaster etc. they are appalling. still, it is expensive.”

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(Short Stay 1) - Posted 3 years ago

“Courtesy bus service could be more frequent.”

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(Long Stay) - Posted 5 years ago

“Close to terminal, quick free pickup and return. Only criticism is the inside design of the bus which isn't easy to navigate with suitcases especially when partially full with other passengers. Difficult enough for myself and I am fairly able.”

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(Long Stay) - Posted 5 years ago

“A very good service with the new facility especially although I think it's a little bit pricey and if you're a regular user should be a discount.”

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(Premium Meet And Greet) - Posted 5 years ago

“quick and easy to book. good communication. price is only drawback hence 4 stars”

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(Short Stay 2) - Posted 5 years ago

“It's easy to access and handy for the terminal. Not madly expensive either”

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(Long Stay) - Posted 5 years ago

“Great service and very helpful”

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(Premium Meet And Greet) - Posted 5 years ago

“Good easy to use no problems at all”

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(Long Stay) - Posted 5 years ago

“Good. Within easy walking distance of airport. Could do with more covered walkways in case of rain. Would be helpful if car parks were more clearly labelled in sections eg 2a, 2b, 2c, etc, so it's easier to find your car when you come back.”

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(Short Stay 2) - Posted 5 years ago

“No problems experienced”

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(Long Stay) - Posted 5 years ago

“Just accept my star rating. No need to write something every time!”

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(Long Stay) - Posted 5 years ago

“Easy access to car parking and regular bus service to transport you to the main terminal.”

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(Long Stay) - Posted 5 years ago

“Parking close to terminal usually lots spaces good give regular customers better prices sometimes but overall good”

Helpful Report

(Short Stay 2) - Posted 5 years ago

Newcastle Airport is rated 4.6 based on 24,928 reviews