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Newcastle Airport Reviews

4.6 Rating 24,928 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 24,928 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Newcastle Airport 5 star review on 24th June 2025
MORRIS
Newcastle Airport 5 star review on 5th March 2025
HINDLE
Newcastle Airport 5 star review on 2nd October 2024
BROWN
Newcastle Airport 5 star review on 8th July 2024
MASTERS
Newcastle Airport 5 star review on 10th June 2024
GALLON
Newcastle Airport 5 star review on 10th October 2023
MORRIS
Newcastle Airport 5 star review on 10th October 2023
MORRIS
4
Anonymous
Anonymous  // 01/01/2019
Good value parking, easy to get around, just wish food was a bit cheaper!
Helpful Report
(Short Stay 1) - Posted 5 years ago
Good facilities easy in and out right at the front entrance of the airport. I will be using this service again.
Helpful Report
(Short Stay 1) - Posted 5 years ago
Found this new building much more accessible to & from airport. Woukd have given five stars .. but on my return journey.. there was no one to help with my very heavy suitcase which I struggled with to lift into my boot. therefore I am giving only 4 stars.
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Would be helpful if car park 2 has alphabetical letters at top of car park as car aisles look the same when returning! Otherwise super airport!
Helpful Report
(Short Stay 2) - Posted 5 years ago
EASY but signage not clear on arrival
Helpful Report
(Premium Fast Track) - Posted 5 years ago
Good access but getting as pricey as London airports
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(Short Stay 1) - Posted 5 years ago
very enjoyable experience throughout the airport. Can I suggest you add a second car registration to the car booking form as I experienced an issue when initially booking the premier parking
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Pity the airport catering was not the same standard
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Really convenient and easy to find.
Helpful Report
(Short Stay 1) - Posted 5 years ago
Ideal for parking. However one serious shortcoming is the fact that on first entering the airport, there is no sign to direct you to the meet and greet carpark.
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Helpful staff. Polite, professional airport security staff. I had set the full alarm off and the staff were excellent, I felt comfortable and at ease. The pre paid parking site was easy to use, the car park is directly opposite the airport. The only fault was the toilets weren’t very clean.
Helpful Report
(Short Stay 1) - Posted 5 years ago
Parking was quick and easy. Felt safe leaving the car here. The only issue was on leaving the car park - I presented my ticket and was told I owed over £100... I'd already pre-paid and the bill was half of that. I pushed the button for help and was stuck on the phone for several minutes while the operator sorted the issue - this concluded with the barrier being raised and no explanation or apology.
Helpful Report
(Short Stay 1) - Posted 5 years ago
No comment to add
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(Short Stay 2) - Posted 5 years ago
Initially had difficulty finding fast track car parking location,signage could be improved.
Helpful Report
(Premium Fast Track) - Posted 5 years ago
The premium meet and greet parking is excellent the staff both on greeting and returning were personable and first class they were professional and the service was seamless and first rate. We will use again many thanks. The staff in the Aspire Lounge+ were excellent. Security going out excellent. Boarder control coming back very poor, the electronic passport control too slow staff sat watching not keeping the Queues moving when raised with the Jet2 rep she said they were not allowed to use their initiative and needed permission from managers, which seemed ridiculous when they are supposed to keep the country safe. I would have thought initiative was vital to their role. We were told to complain to boarder control but feel it is the job of Airport managers, and Jet2 to complain as I am sure you meet regularly to monitor the quality of this service and currently it is letting the Airport down. This was our only concern everything else was very good and affects the overall rating.
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Very good exactly as described
Helpful Report
(Short Stay 1) - Posted 5 years ago
Nice and close to the airport, no stopping to pay ,easy payment and easy exit
Helpful Report
(Short Stay 2) - Posted 5 years ago
Only problem it wasn’t one to two minutes walk we didn’t realise we had booked short stay 2
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(Short Stay 2) - Posted 5 years ago
Well organised parking layout and short distance to main airport
Helpful Report
(Long Stay) - Posted 5 years ago
Overall the airport is user friendly with friendly staff. However, there is not enough public seating. Most of the seats are in commercial areas (bars and fast food outlets) with only minimal seats available to just sit in
Helpful Report
(Premium Meet And Greet) - Posted 5 years ago
Newcastle Airport is rated 4.6 based on 24,928 reviews