Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,136 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parking very good never had problems used car parks 6 times this year in both short stay 1 or 2 first class , the return through customs gets worse every time i go through passport never works on new machines tell staff but they not interested baggage takes ages at moment this lets airport down”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Used short term terminal parking and it was very good. Only criticism was price at £72 for just over 48 hours. By comparison, I am about to use Edinburgh Airport and paid £92 for 12 days in the multi storey (covered) parking connected to main terminal.”

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(Short Stay 1) - Posted 3 years ago

“airport was good food retail poor”

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(Premium Meet And Greet) - Posted 3 years ago

“Fast and well organized would definitely use again if I could find fault it would be that it didn’t feel clean felt quite grubby & unkempt like it could do with a good clean”

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(Long Stay) - Posted 3 years ago

“Would be excellent if it were clearer EXACTLY where to park. I wasn't the only only one in our party unsure which lane to park in - my friend was sarcastically chastised for getting it wrong.”

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(Premium Meet And Greet) - Posted 3 years ago

“The parking was no problem, the leaving was no problem either, however, one area needs improving the buses that take you from the car park to the terminal were nowhere to be seen. We gave up in the end and walked on arrival and departure”

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(Long Stay) - Posted 3 years ago

“Just an idea . What about starting a loyalty scheme? . Send discount code for returning customers . As a family we travel about 4 times a year so would definitely be interested instead of considering taxi options”

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(Short Stay 1) - Posted 3 years ago

“Very good, service.”

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(Premium Meet And Greet) - Posted 3 years ago

“Stayed in the Long stay car park. Booking on website was simple. On arrival airport is well signposted but the car park was extremely busy and we drove around for quite some time before eventually finding a space. Better signage within the car park would be useful.”

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(Long Stay) - Posted 3 years ago

“Went Very smoothly found a space and off we went”

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(Short Stay 2) - Posted 3 years ago

“Excellent service but could only give 4 stars as since they put the meet and greet in when you come out of terminal there is no signage for the bus stop to take you round the car parks and people didn’t know where to stand to be picked up by the bus”

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(Long Stay) - Posted 3 years ago

“The meet and greet service worked really well for us and all in all things went smoothly. The only comment we would make is that the airport lounge seemed a bit grubby and the choices were very limited.”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent facilities. Parking easy and convenient.”

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(Short Stay 2) - Posted 3 years ago

“Very pricey for a week over £60.”

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(Long Stay) - Posted 3 years ago

“Bus service not to good hard getting luggage off”

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(Short Stay 2) - Posted 3 years ago

“Have never had any problems parking at Newcastle Airport”

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(Long Stay) - Posted 3 years ago

“Easy access, good parking. Departures chaotic”

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(Long Stay) - Posted 3 years ago

“Adequate parking, easy to use and helpful bus drivers”

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(Long Stay) - Posted 3 years ago

“great service easy drop off and collection”

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(Premium Meet And Greet) - Posted 3 years ago

“Very convenient, just wish we had remembered where we had parked!!”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 25,136 reviews