Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,929 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Short stay so convenient”

Helpful Report

(Short Stay 1) - Posted 5 years ago

“Very easy and reasonably priced. A bit of a long walk to the terminus.”

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(Long Stay) - Posted 5 years ago

“Could do with more public seating. Other than that no issues Parking is great and reasonable”

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(Short Stay 2) - Posted 5 years ago

“Very easy to get through the airport. Would give another star but for the point listed below. Having to take shoes off at security is an annoyance. I have a resurfaced hip (metal) and travel quite a lot and Newcastle is the only airport where I need to remove shoes. It is also the only UK airport I currently use.”

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(Short Stay 1) - Posted 5 years ago

“Used long stay carpark. Pick up /drop off bus service was good but pick up stop was not clearly marked due to ongoing work in airport.Number recognition for leaving was great.”

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(Long Stay) - Posted 5 years ago

“An airport that is forever changing. Very modern and clean. The only issue I feel and it's like other airports, parking prices are becoming restrictive. Living quite local Consett it will soon be cheaper to take a taxi rather than park up.”

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(Premium Meet And Greet) - Posted 5 years ago

“Took a while to find space in the short stay 1 car park. On return straight out of the car park in minutes. Good.”

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(Short Stay 1) - Posted 5 years ago

“Good airport but could do with more international routes and shops. Overall efficient service and no major queues outside the main holiday season.”

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(Short Stay 2) - Posted 5 years ago

“the new long term parking facility is easy to use with frequent shuttle service, the Shuttle has moved now at the terminal and is signed outside the middle doors, the parking bays are wide enough for large cars and SUVs, the 24hr service I have used many times now and find it a lot more effective, the East car park is under some changes and the west car parks are most efficient”

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(Long Stay) - Posted 5 years ago

“Good car park and despite being long stay an easy walk to the terminal. Road layout a little confusing though.”

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(Long Stay) - Posted 5 years ago

“Most efficient, drop off and collection of car on return quick process, although cars due for collection could have priority parking closer to the drop off. By the time you walked across the car park to collect your car, you may as well parked in short stay 2”

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(Premium Meet And Greet) - Posted 5 years ago

“Easy and convenient”

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(Long Stay) - Posted 5 years ago

“Car Park prices seem to have increased significantly since the last time i used the airport in June. I normally use the meet and greet but due to the high cost i opted for the long stay. Everything was fine with the long stay , the only hitch was as i went to leave the barrier did not open and the digital display said i owed £100 for parking. i contacted the office and they found my booking and let me out.”

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(Long Stay) - Posted 5 years ago

“Used the short stay car park. Plenty of spaces and easy access in and out. The new covered walkway up to the terminal is a great improvement.”

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(Short Stay 2) - Posted 5 years ago

“Once the footpath from short stay 2 is completed you may get 5 stars.”

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(Short Stay 2) - Posted 5 years ago

“I found it ok, but needed to get as close too arrivals as i could , had to ride around for a while for a bay , ended up a bit further away, as I was picking up a disabled relative.”

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(Short Stay 1) - Posted 5 years ago

“Convenient and fast service”

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(Short Stay 2) - Posted 5 years ago

“Meet & Greet parking service excellent especially when arriving in hours of darkness. No more waiting for a bus in the cold and wet and then having to struggle to get cases on board because the aisles are too narrow and same when getting off. Then have to navigate in poorly lit poorly signed car park to find the exit. Good service from the car parking staff, so far so good for Meet&Greet, used it twice since it opened.”

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(Premium Meet And Greet) - Posted 5 years ago

“The app is a little temperamental at times.”

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(Short Stay 1) - Posted 5 years ago

“Poor customer service when needed Very short and abrupt”

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(Short Stay 1) - Posted 5 years ago

Newcastle Airport is rated 4.6 based on 24,929 reviews