Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,122 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very expensive”

Helpful Report

(Long Stay) - Posted 1 year ago

“Only issue we had was the car that was parked next to my vehicle was slightly at an angle and too close to mine which prevented me opening the drivers door. Not what you need at almost 10 at night and very cold.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service, however, when we collected our car it was a bit further away than expected, my wife has difficulty walking, but probably our fault for not leaving her disabled sticker”

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(Premium Meet And Greet) - Posted 1 year ago

“Good facilities and good service, as always as it has become bigger it doesn't have the personal feel it used to have but that is outweighed by the improvements in accessibility and facility”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service from arrival at meet and greet car park to leaving but I do feel that nearly £100 for 5 days parking is excessive.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy parking and plenty spaces, but a touch expensive”

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(Short Stay 2) - Posted 1 year ago

“Good location to terminal. No covered parking.”

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(Premium Fast Track) - Posted 1 year ago

“very good service(quite expensive) ,”

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(Long Stay) - Posted 1 year ago

“easy to use”

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(Short Stay 1) - Posted 1 year ago

“Doorstep parking in short stay car parks. Book early for best deals. However even when booked car there were few car parking spaces available not helped by cars parked over bay lines. On return in the early hours of the morning signage poor to return to short stay 2 car park and walkways not always covered. Terminal access and check in good. Security not too burdensome. Normal shopping opportunities and concourse busy with range of cafes, bars. Cleanliness of tables an issue at several venues Aspire lounge full on arrival; pre book to secure entry ( involves extra charge) Return flight led to waiting time at security gates /departure gates which had few facilities given Newcastle airport closure … aircraft when airborne had to lose time as Newcastle was not open - not good for sustainability as fuel being used Passport control required use of zig zag pathways even when no queues. Some passengers shouted at trying to avoid this … not a great welcome to the UK Baggage handling efficient and information clear”

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(Short Stay 2) - Posted 1 year ago

“We recently used the parking facilities at Newcastle Airport, the car park was easy to find and conveniently, within easy walking distance of the terminal. The entry and exit procedures went without a hitch although the cost of over £100 for 7 days in October is excessive. On departure, the passage through security was relatively quick and straightforward, but the departure lounge was small and very busy. On our holiday return in the early hours, we found that there were only two baggage carousels, one of which had three flights using the same conveyor which caused the procedure to be chaotic.”

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(Short Stay 2) - Posted 1 year ago

“Although we paid in advance we still went through wrong parking area and got a card which we had to stop in airport car park hut , just as well as we wouldn’t have got back out ?”

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(Long Stay) - Posted 1 year ago

“Easy to find and easy to park. Far too expensive and if there were alternative parking options I would definitely look at them due to the price this car park charges. £14 a day is not a fair price to charge to park a car”

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(Long Stay) - Posted 1 year ago

“On my last two trips I have had to find my booking code to exit the car park .”

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(Short Stay 1) - Posted 1 year ago

“Fairly straightforward car park was very busy had to park on the untarmaced area, which was okay but when you spend £100 for a weed parking isn’t so good. Newcastle airport has become very expensive when compared to Edinburgh airport I pad £25 for a week parking!”

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(Long Stay) - Posted 1 year ago

“Ideally positioned just a short walk to airport terminal with some of it under cover. Normally easy to park”

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(Short Stay 2) - Posted 1 year ago

“Great local airport. Parking good, reasonable range of shops etc for the size of the airport.”

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(Short Stay 1) - Posted 1 year ago

“An overall very good experience. However there were clearly spaces closer to the main terminal building in the long stay car park which had lots of cars in it but had signs up saying car park full to encourage you to park further away. This should be monitored more regularly to identify when there’s spaces available closer.”

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(Long Stay) - Posted 1 year ago

“Lovely airport very easy to access and the parking was great. Only negative was the power crazy security demanding I empty my pocket which had nothing in as they had already been emptied and then the same treatment for My 10yr old whi had never flown before.”

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(Long Stay) - Posted 1 year ago

“Older people need slightly more room to get in or out of their cars.”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,122 reviews