Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I changed my booking and still waiting for a rebate? Can you help please”

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(Long Stay) - Posted 1 year ago

“So easy, no problem s at all.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and was cost effective for our short journey out of the airport. Signposting was confusing upon arrival.”

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(Long Stay) - Posted 1 year ago

“Parking was very easy, well sign posted but all car park we’re showing full so took some time to find a space. Also not impressed with the price rise same time last year i was charged approximately £65 this year it was £95 well above inflation rise in cost, could someone explain the rise. An unsatisfied customer.”

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(Long Stay) - Posted 1 year ago

“Easy to find a parking space close to the terminal and check in was very quick. However on the day we travelled the delays at scanning boarding pass and security were horrific.”

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(Short Stay 2) - Posted 1 year ago

“Took me a little time to find a space which caused some concern but once parked it was only a very short walk to the terminal.”

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(Short Stay 1) - Posted 1 year ago

“I landed in Newcastle airport, from plane seat to car seat took 8 mins! Great, easy service.”

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(Short Stay 2) - Posted 1 year ago

“Trouble free parking, we got a shuttle bus to the airport however on our return we walked to the car as it was only approx 5 min walk. Ticket barriers worked fine going in and coming out, will definitely use the service again.”

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(Long Stay) - Posted 1 year ago

“We have used this service many times over the years. The service is fast and efficient. However between April and September the cost has rocketed by over 30%. This is making me consider using taxis next time.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service”

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(Long Stay) - Posted 1 year ago

“Easy to use; facilities ok, good connections to Europe.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very expensive to park a car for 10 days”

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(Long Stay) - Posted 1 year ago

“Couldn't be easier to use but signage indicating available spaces could be improved.”

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(Long Stay) - Posted 1 year ago

“I book the car park every time we fly out of Newcastle airport just wish that you would give an extra discount for regular users xx”

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(Long Stay) - Posted 1 year ago

“Only negative was price seems expensive if you want people to use airport”

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(Short Stay 1) - Posted 1 year ago

“We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?”

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(Short Stay 2) - Posted 1 year ago

“No issues, found a space straight away, everything worked as it should, excellent service.”

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(Short Stay 1) - Posted 1 year ago

“Newcastle Airport is a very good regional airport that could benefit from more scheduled flights to city destinations. The terminal facilities are good on the outbound side but expect long queues at passport control on the way in. It won't go unnoticed that during holiday seasons the parking charges become extortionate to the point I switched departure airports during this time for my travel. Pricing was pure profiteering without any regard for frequent customers.”

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(Long Stay) - Posted 1 year ago

“As a regular traveler I think a loyalty discount Program should be worth considering for those who use the airport parking more often”

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(Long Stay) - Posted 1 year ago

“Good facilities but getting very expensive now.”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 24,914 reviews