Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 25,115 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,115 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I booked direct with the Airport in the Long Stay car park which was very easy, and everything was very efficient regarding entry and departure.”

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(Long Stay) - Posted 1 year ago

“No problem parking and with bus link, my issue is the astronomical parking charges incurred. I think this needs addressing.”

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(Long Stay) - Posted 1 year ago

“Good value parking, on the doorstep, no need for a 15 bus ride from car to departures”

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(Short Stay 2) - Posted 1 year ago

“Great parking facilities , speedy check in , helpful staff , good facilities”

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(Premium Meet And Greet) - Posted 1 year ago

“Very close to airport which is great but very few spaces available. Also had an issue with getting out though we were within the booking time but it was resolved when we pressed the help button. Would use again but go for the longer stay car park as it’s just as close and lots more spaces.”

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(Short Stay 2) - Posted 1 year ago

“No problems but very expensive especially the nearer you get to your dates for some strange reason”

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(Premium Meet And Greet) - Posted 1 year ago

“Airport is fine used many times cost of parking has gone to extortionate rates over the past couple of years , it’s now about double to park from what it was No Excuses JUST GREED”

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(Long Stay) - Posted 1 year ago

“The parking is great as just a quick walk to the airport. Our only issue was that we pre-paid then at the barrier the machine tried to charge us £176. I had to go to the customer services, impressed it was open at 1 am in the morning and the staff were very helpful so we got out without having to pay twice”

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(Long Stay) - Posted 1 year ago

“Parking was easy, ticket at barrier, plenty spaces, although further away from terminal but plenty bus stops to transfer with all our cases. Only issue we had was on return, waited so long for transfer bus back to car park, we ended up walking. Wasn't too far. Used ticket to get out. All very simple and easy.”

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(Long Stay) - Posted 1 year ago

“Good 👍🏻”

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(Premium Meet And Greet) - Posted 1 year ago

“Geared to departures - arrivals bleak and unwelcoming”

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(Long Stay) - Posted 1 year ago

“Very good but very expensive. That goes for all Newcastle parking . Everyone l talk to agrees .”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good, we used the short stay car park right outside the terminal which was very handy. It was very easy to enter and leave as we had precooked the car park.”

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(Short Stay 1) - Posted 1 year ago

“Easy to park and exit the car park. In long stay car park and walked to ternermal as there was no buses about. Some people who were waiting for bus had been there for 20 minutes started to walk up to did not see any buses when walking up to the ternermal. I feel the price for parking at the airport is to high this is not just newcastle but the rest of the air ports in the country.”

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(Long Stay) - Posted 1 year ago

“Good service, will certainly use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“the airport and fast track parking are all very good---the border force staff inbound however--let the whole process down as they either stand watching--next to their room---in the baggage reclaim room---or are just blatantly rude--when they step inside their room to carry out their duties---a particular female officer was overly fastidious after she was told by me---I had 200 cigarettes---her x-ray machine didnt work---so she dismissed me coldly---others have been pleasant”

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(Premium Fast Track) - Posted 1 year ago

“Quick and efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and clear instructions, downfall expensive!”

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(Premium Fast Track) - Posted 1 year ago

“Very good / supportive/ helpful”

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(Premium Meet And Greet) - Posted 1 year ago

“Good no problems”

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(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,115 reviews