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Newcastle Airport Reviews

4.6 Rating 24,914 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 24,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Newcastle Airport 5 star review on 2nd October 2024

Newcastle Airport 5 star review on 8th July 2024

Newcastle Airport 5 star review on 10th June 2024

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 10th October 2023

Newcastle Airport 5 star review on 22nd August 2023

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well and as I have mobility issues I went to bus stop 1 after parking. I phoned as the intercom wasn’t working. When I phoned they said nobody picked up from Nos 1 but when I explained that I had mobility issues the bus came. It was all gone on my return journey.”

Helpful Report

(Long Stay) - Posted 11 months ago

“Love the meet and greet but truthfully it's getting expensive 133 for one week”

Helpful Report

(Premium Meet And Greet) - Posted 11 months ago

“Very easy to park & close to terminal. I feel it is a bit expensive but like the convenience.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Great service by the guys in reception the only down side about it was it's poorly sign posted apart from that great service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Parking was easy and a short walk or courtesy bus to terminal. Charges have more than doubled in the last 2 years so expensive now. Check in at Tui was chaotic despite having checked in online. Security was reasonably fast despite the airport being busy. Could do with more places to sit. Shopping and cafes were nice. Areas were clean and tidy”

Helpful Report

(Long Stay) - Posted 1 year ago

“Meet & greet parking good but pricey Check in & security reasonable quick Slight concern due to boarding gate being No 31 Quite a few passengers did not know there was a gate 31 never mind were it was but managed to locate eventually ( improved information about it would have been a help) On return usual long queue for the automated passport scanners which are always very temperamental & few in numbers”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Easy to book and check out”

Helpful Report

(Long Stay) - Posted 1 year ago

“Easy to book and park /walk to airport terminal, Automatic barriers and number plate recognition works well. Only negative is prices are creeping up and eventually there will be a large difference between a taxi journey to airport or chossing parking, leading to more taxi journeys.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Excellent seamless service with a smile. Quite expensive for the duration we used the facility”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“It was a 10-15 minute walk to the airport from where I managed to find a vacant parking spot which was no big deal for me. There was a bus but I decided it was quicker to walk rather than wait for it. £32.99 for the day by booking in advance so short term not bad.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Securely parked. Hard to find at 02.30”

Helpful Report

(Long Stay) - Posted 1 year ago

“Pretty straight forward but far too expensive. The early flights put us at a disadvantage as we cannot use the family to drop us off.”

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(Long Stay) - Posted 1 year ago

“Stayed in short stay 2 which was very close to the terminals. Expensive”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy to find and use. Prices are far too high. 14-15 pound a night just isn’t a reasonable price for customers to pay”

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(Long Stay) - Posted 1 year ago

“A facility I previously used nore regularly but recent price increases have meant that return taxi fares often work out more cost effective.”

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(Long Stay) - Posted 1 year ago

“Great service but a little pricey”

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(Long Stay) - Posted 1 year ago

“Always easy to park, no hassle and will be using again in late September”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy to find and access”

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(Long Stay) - Posted 1 year ago

“Cost of parking prohibits 5stars.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Parking is the closest you can get.The infrastructure and access first class.The colleagues dealing with you lacked warm and friendly service .That was the reduction in my score”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

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Newcastle Airport is rated 4.6 based on 24,914 reviews